FourPoints by Sheraton Kunming City Centre Hotel Reviews

Response from Property: [24-Hour Butler Service] Dear guest, hello! Thank you for taking the time to leave us a review! Hotel hygiene is also a matter of great importance to us. The Four Points by Sheraton City Center provides comprehensive training to every housekeeping staff member to ensure that the staff has adequate control over room hygiene, ensuring every guest's comfort and peace of mind. In addition to strict requirements for room hygiene, we also require staff to pay full attention to the maintenance of in-room facilities. Your praise makes us realize that our efforts are worthwhile. We look forward to seeing you next time! Best wishes!

Response from Property: 親愛的顧客，非常感謝您的好評！能得到您對酒店位置、周邊餐飲和員工服務的認可，我們特別開心～市中心的核心位置，就是為了讓您的出行更便捷，步行就能輕鬆抵達想去的地方；周邊豐富的餐廳選擇，也希望能滿足您不同的口味需求；而員工們的貼心服務，更是我們想傳遞給每一位客人的温暖。您的肯定是我們前進的最大動力，我們會繼續保持這份用心，期待下次還能在這兒迎接您，為您的出行增添更多舒心與便利～ 祝您生活愉快！

Response from Property: 尊敬的客人，非常感謝您的認可與喜愛，您的分享讓我們倍感温暖與動力！我們特別開心酒店的地理位置能為您帶來便利，尤其是幾步之遙的清真餐廳能滿足您的需求，這正是我們希望為不同客人提供貼心配套的初衷。更讓我們欣慰的是，您對團隊的認可，尤其是對湯姆的肯定 —— 他的及時回覆和周到服務，是酒店 “以客為中心” 理念的生動體現，我們會第一時間將您的表揚轉達給他，這對他而言一定是莫大的鼓勵。“一定會再次入住” 這句話，是對我們最大的信任與期待。我們會用心保持這份優質的服務與便利的體驗，熱切期盼您的再次光臨，繼續為您的旅程增添舒心與便捷！

Response from Property: Dear guest, thank you very much for sharing your stay in such a vivid way, especially your repeated compliments about the "location." We deeply appreciate your deep appreciation for the value of this location! "Central location, close to shopping and the old town," allowing you to "stay in your car" for three days and easily enjoy the surrounding resources, is exactly the "efficient travel experience" we aim to provide our guests. We are truly delighted that you have recognized this convenience. Even more encouraging is your "A+" rating for service! This is the greatest affirmation for our team, and we will cherish this recognition and use it as a driving force for continuous service improvement. Regarding the parking issue you mentioned, we are truly sorry. Due to our central location, parking resources are indeed relatively limited, something we are constantly working to improve. We are currently coordinating more parking options nearby and will provide parking instructions to guests in advance of their arrival. We hope to gradually improve this issue and make your next stay even more worry-free. Your words, "Once you solved the initial parking issue, you'll love this place," are both affirmation and encouragement. We will accelerate our efforts to improve and look forward to serving you again soon to make your stay even better!

Response from Property: 【免費高速WIFI】【24小時管家服務】尊敬的客人，您好！您的滿意就是對我們最大的鼓勵。我們一直倡導鄰里服務，我們也努力的為每一位遠道而來的朋友們提供着温暖貼心的服務，總會在這裡有不期而遇的温暖。我們會繼續努力，期盼與您的下次相見！祝：安好！

Response from Property: 【中西式自助早餐】【24小時管家服務】尊敬的客人，您好！感謝您再次光臨！巴金説“美好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望城市中心福朋喜來登酒店會是您記憶裏永遠的温暖！歡迎常回來！期盼與您的下次相見！祝：安好！

Response from Property: 【免費停車】【機器人服務】尊敬的客人，您好！感謝您入住酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的，這也將成為我們繼續努力、不斷進取的動力，期盼與您的下次相見！祝：安好！

Response from Property: 【下樓達南屏步行街】尊敬的客人，您好！感謝您對我們的讚美，酒店多間雲端雅舍綴福享床品與極速網絡，瞰昆明城市中心福朋喜來登酒店踞守春城核心腹地，坐擁金馬碧雞坊地標景觀，下樓即達南屏步行街與昆明老街。多間全景客房配備福朋舒適床品及高速網絡，客房可俯瞰千年古蹟與現代霓虹交織的城市畫卷，我們期盼與您的下次相見！祝您工作順心，生活愉快！

Response from Property: Dear guest, thank you for choosing to stay in our hotel and taking the time to share your experience! We understand your troubles with traffic - the city center is crowded with people during the summer, and the normal congestion during peak hours in the morning and evening may indeed affect travel efficiency. We recommend that you give priority to the subway. The nearest subway station, Wuyi Road, is 226 meters away from the hotel and can be reached in about five minutes on foot. It is convenient to go to various attractions in Kunming~ Thank you again for your frank feedback. If you stay next time, please contact us in advance to plan your route. I hope that congestion will no longer affect your mood on the journey. I look forward to meeting you again! I wish you a happy life and all the best~

Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的肯定與好評！酒店坐落於昆明市中心繁華商業區-南屏步行街，人文歷史景觀豐富，距離金馬碧雞坊、昆明老街、東西寺塔等文化地標舉步之遙；您可輕鬆前往南強步行街品味雲南地道美食。同時，酒店配套24小時洗衣房、健身房，滿足當下旅行者商務與休閑的多元需求。您的滿意是我們不斷進步的動力，我們會繼續努力，在每一個細節上精益求精，為您提供更優質的服務。期待您的再次光臨，我們將一如既往地為您打造舒適、便捷的入住體驗!

Response from Property: 【南屏商脈與老街文韻】尊敬的客人，您好！感謝您對城市中心福朋喜來登酒店的稱讚！美麗的時光，不經意間會邂逅誰的眼眸， 文字裏泛舟，此次與您不期而遇，感謝這份緣分，我們會倍加珍惜，期盼與您的下次相見！祝：安好！

Response from Property: 【福享床品+高速網絡】尊敬的客人，您好！感謝您選擇城市中心福朋喜來登酒店，您的認可和肯定是我們最大的工作動力，喜來登酒店是一家極其重視客人入住體驗的酒店，一切從顧客的感受度出發，人性化貼心的設施設備，超標配的選材，服務全面的對客流程，我們本着為服務好每一位顧客的原則，讓來酒店的每一位客人都能有到家的感受而努力，歡迎您隨時關注我們，希望下次來能給您帶來新的體驗，期盼與您的下次相見！祝：安好！

Response from Property: 【金馬碧雞地標景觀】【順城購物中心】【昆明老街】尊敬的賓客，您好！非常感謝您對我們酒店的肯定與好評！酒店坐落於昆明市中心繁華商業區-南屏步行街，人文歷史景觀豐富，距離金馬碧雞坊、昆明老街、東西寺塔等文化地標舉步之遙；您可輕鬆前往南強步行街品味雲南地道美食。同時，酒店配套24小時洗衣房、健身房，滿足當下旅行者商務與休閑的多元需求。您的滿意是我們不斷進步的動力，我們會繼續努力，在每一個細節上精益求精，為您提供更優質的服務。期待您的再次光臨，我們將一如既往地為您打造舒適、便捷的入住體驗!