Kunming Renmin East Road AtourX hotel Reviews

Response from Property: 親愛的朵友您好，感謝您入住亞朵x酒店，良好的信譽，超高的性價比，優質的服務，讓我們迎來了大部分的回頭客，我們希望能給來入住的每一位客人帶來輕鬆舒適的入住環境，朵兒衷心地期待您的再次光臨，祝您生活愉快！

Response from Property: 親，感謝您的讚美，我們做了我們應該做的，因為在亞朵，我們心懷感恩，我們帶着一顆感恩的心迎接來自五湖四海的賓朋，以心換心。朵兒家離市中心南屏步行街2公里左右，離昆明火車站也10分鐘的車程，距離翠湖也衹有3公里左右，東華農貿市場更是美食多多，出行都非常方便。朵兒期盼您再次迴歸~

Response from Property: 親愛的朵粉，非常開心看到您的評價。擁有您這樣有心的賓客是朵兒家的福氣。朵兒家一直致力於為每一賓客都帶去優質的入住服務體驗 ，滿意衹是起點，驚喜和感動才是朵兒家的終極目標。在朵兒家您能感受到最真誠的鄰里服務，能品上最暖人心的亞朵村的茶，也能體驗到悠閑卻不失格調的閲讀空間。臨近的岔街鮮花很是新鮮， 一切的一切，衹為您來到朵兒家的入住體驗能夠變得簡單而不平凡，盼望您的旅途中，朵兒家能夠常伴。期待與您再次相遇，祝您生活愉快，事事順心！

Response from Property: Dear guest, I am sorry that I could not give you a satisfactory stay experience in the hotel. After receiving your comments, our supervisor, manager, and management personnel went to the room for inspection three times, but did not find the leftovers in the refrigerator you mentioned three times. After reporting to the person in charge, the person in charge went up and opened the camera to zoom in 4.5 times according to the angle of the picture and found the sesame-like thing in the corner of the refrigerator door. Thank you very much for providing us with new inspection ideas. In the future, we will continue to use blue light flashlights to assist in room rounds and appropriately use camera magnification inspection methods to further improve our hygiene level. The oil stain on the cabinet you mentioned is not oil stain, but that area has been worn, so it looks shiny. The hotel will definitely strive to improve the quality of hygiene in the future; the "verification code you have to give" you mentioned is because your fellow check-in guests arrived late. In order to ensure the safety of each guest, the room must be added with the knowledge and consent of the first guest before adding a new guest. For convenience, you need to authorize a verification code for living together. Your friend can check in directly when he arrives, avoiding the need to identify your ID card again. The hotel partner may not be clear in the explanation process, which caused you to misunderstand; "You mentioned that you drove people away", the hotel verified the call recording. Because the room is tight, the hotel partner confirmed with you whether you need to reserve a room for you in advance to extend your stay, so as not to affect your extension needs. There is no intention to urge you. The hotel will also train partners in the future, and the communication tone will be sweeter and more friendly. The hotel is indeed Atour X, a non-standard Atour hotel. Compared with the standard Atour hotel, there are indeed differences overall. For all the suggestions and opinions you mentioned, the hotel will definitely reflect deeply, change, and make progress, and strive to bring a better stay experience to every guest who chooses the hotel.

Response from Property: Good word of mouth must come from the most sincere and satisfied customers' recommendations. The details you share are our best advertisements! Thank you for your praise and recognition of Duoer. We always adhere to our original intention to bring the warmth of home to all Duoer friends and provide you with a moment of rest during your tiring journey. Looking forward to seeing you again

Response from Property: 親愛的朵友，感謝您對朵兒的一見鍾情！美麗的時光，不經意間會邂逅誰的眼眸，文字裏泛舟，此次與您不期而遇，感謝這份奇妙的緣分，朵兒會倍加珍惜，期盼與您的下次相見！您好！很高興您選擇入住亞朵X酒店，看到您的評價朵兒頓時呆懵了！家，是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才有家，酒店一直希望會用自己的貼心和暖心，成為您心中的那個家外之家，期盼您的下次回家！

Response from Property: Thank you for your careful review! You must be a very tasteful person! We are about 2 kilometers away from Nanping Pedestrian Street in the city center, a 10-minute drive from Kunming Railway Station, and only about 3 kilometers away from Cuihu Lake. I am very happy to meet you. Donghua Farmers Market has a lot of delicious food and it is very convenient to travel. We are committed to providing you with a cordial and thoughtful stay experience. We see every feeling of yours and think of you in our hearts. We are very honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. Simple language warms me and encourages me to move forward. I will work harder to create a warm and comfortable stay experience for every guest and bring laughter to everyone. Duoer looks forward to meeting you again!

Response from Property: Dear Duoyou, thank you for choosing Atour X and sharing your stay experience with Xiaoduo. I am glad that every aspect of Xiaoduo has been recognized by you. Through your good comments, we can feel the happiness brought to you by this journey. This is the goal that Xiaoduo has always pursued. This will also become our motivation to continue to work hard and make progress. Xiaoduo will also always uphold the concept of treating people with sincerity and bring meticulous and considerate service to every guest. Thank you for your encouragement and praise, and look forward to serving you next time! Xiaoduo wishes you a happy life!

Response from Property: Duoer is very happy and honored that you have left such a pleasant and satisfactory impression on Atour. We are committed to providing touching and heartwarming services. We hope that you can experience a different feeling in Atour. Duoer is very happy for your affirmation of our location and services. We are about 2 kilometers away from Nanping Pedestrian Street in the city center, a 10-minute drive from Kunming Railway Station, and only about 3 kilometers away from Cuihu Lake. There are many delicious foods at Donghua Farmers Market, and travel is very convenient. We have added afternoon tea (15:00-17:30) and self-service midnight snack (21:30-23:00), which are both delicious and healthy. We hope that every friend who comes here will feel at home.

Response from Property: 好的口碑一定是從客人最真誠的滿意推薦出去的，您分享的細節就是我們最棒的廣告！感謝您對朵兒的好評和認可，我們始終秉承着一顆初心，為所有朵友帶去一份家的温暖，為您疲勞的旅途提供片刻的歇息。期待您的再次光臨

Response from Property: Dear Duofan, I am very happy to see your evaluation. It is Duoer's blessing to have thoughtful guests like you. Duoerjia has been committed to bringing high-quality accommodation service experience to every guest. Satisfaction is only the starting point, surprise and touching are Duoerjia's ultimate goal. At Duoer's Home, you can feel the most sincere neighborhood service, taste the most heartwarming tea from Atuo Village, and experience a leisurely yet stylish reading space. The flowers in the nearby Cha Street are very fresh. All of this is to make your stay at Duoer's Home simple and extraordinary. We hope that Duoer's Home can always be with you during your journey. Looking forward to meeting you again and wish you a happy life and everything goes well!

Response from Property: Good word of mouth must come from the most sincere and satisfied customers' recommendations. The details you share are our best advertisements! Thank you for your praise and recognition of Duoer. We always adhere to our original intention to bring the warmth of home to all Duoer friends and provide you with a moment of rest during your tiring journey. The hotel's services provide considerate and convenient services to every guest who chooses Atour X, winning recognition and praise from new and old customers. We are very honored to be your first choice and sincerely welcome you!

Response from Property: Dear Duoyou, we are very sorry for the bad check-in experience. We found that your reservation was paid in cash without guarantee. The hotel was almost fully booked at that time, so we called you to confirm your check-in. The estimated arrival time you informed was later than the latest reservation time of the platform order. According to the platform rules, your order reservation time is before 18:00 on the same day. Duoer will strictly formulate solutions to problems related to cash-paid orders in the future. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Then we must be grateful! Looking forward to seeing you again!

Response from Property: Dear Duofan, I am very happy to see your evaluation. It is Duoer's blessing to have thoughtful guests like you. Duoerjia has been committed to bringing high-quality accommodation service experience to every guest. Satisfaction is only the starting point, surprise and touching are Duoerjia's ultimate goal. At Duoer's Home, you can feel the most sincere neighborhood service, taste the most heartwarming tea from Atuo Village, and experience a leisurely yet stylish reading space. The flowers in the nearby Cha Street are very fresh. All of this is to make your stay at Duoer's Home simple and extraordinary. We hope that Duoer's Home can always be with you during your journey. Looking forward to meeting you again and wish you a happy life and everything goes well!