Off Jalan Sultan Ismail, 1, Jalan Tengah, Kuala Lumpur, 50450, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
171 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.2
Service8.6
Cleanliness8.6
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All reviews(171)
Positive reviews(158)
Reviews with photos/video(56)
Awesome rooms(33)
Large rooms(16)
Poor air conditioning(10)
Classy environment(9)
Near shopping area(9)
Perfect for families(6)
Quiet & comfortable(6)
Convenient for shopping(6)
Negative reviews(13)
Anonymous User
Two Bedroom King & Queen
Stayed in May 2025
Family
9 review
9.0/10
Great
Posted on Jul 1, 2025
Everything fine. The only things is that if u request for extra bed there will be an extra charge per day used.
Willliam
One Bedroom King
Stayed in May 2025
Family
5 review
8.5/10
Very Good
Posted on Jul 13, 2025
This is the second time we have stayed here. Location-wise its good, about 10 mins wakling distance to Pavilion and plenty of restaurants and outlet around. Room-wise, its a little worn, maintenance is needed and the unit we stayed in has a slight unpleasent 'sewer' odor in the bathrooms, hence will need to keep the ventilation exhaust on all the time. Service-wise its very good, everyone is very friendly, helpful and polite. A special mention for Putra from housekeeping, he kept the our unit very clean and tidy [Thank you Putra].
Joel 陳鄯行
One Bedroom King
Stayed in Apr 2025
Traveling with friends
7 review
7.0/10
Posted on May 26, 2025
The location is ideal and the room is spacious, but the water and electricity equipment is a bit old and lacks maintenance, especially the air-conditioning system!
Guest User
One Bedroom King
Stayed in Apr 2025
Family
1 review
6.0/10
Posted on May 13, 2025
Good location. However, there's no smart TV or Netflix .The existing TV is an old version and not entertaining. I saw a cochroach luring around in the toilet, and I had no idea where that came from .
Anonymous User
One Bedroom King
Stayed in Sep 2024
Solo traveler
5 review
6.5/10
Posted on Nov 3, 2024
The location is great, despite being right in the city it is very Serene and quiet. The amenities however is not at par with the price paid. There is no smart TV, the balcony light is out and there isn't even a table and chair out in the balcony. Think the room was not occupied for a long time hence a weird smell when I first got into the room. Other than that, everything was OK. Breakfast at the cafes were ok.
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for your valuable feedback. We sincerely apologise that your stay with us was not a pleasant one, and we addressed this issue to our respective department for quality improvement and to investigate on this matter. Please know that your feedback is important for us and we hope to welcome you back on your next visit to Kuala Lumpur.
wangsihui
Two Bedroom King & Queen
Stayed in Feb 2025
Family
3 review
8.0/10
Very Good
Posted on Mar 30, 2025
Stayed 2 nights at this hotel. Overall a good experience. There are cafes and
massage parlour onsite. Location is accessible can walk to Pavilion in 10 mins.
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for the wonderful review, we thrilled your time with us was amazing, we endeavour to go above & beyond to ensure our guest have a memorable experience. we look forward to hosting you again soon for another great experience. Warmest Regards, E&O Residences Kuala Lumpur.
Anonymous User
One Bedroom King
Stayed in Aug 2024
Family
113 review
7.5/10
Posted on Sep 22, 2024
Good service apartment in the heart of Kuala Lumpur. Location wise quite secluded and definitely a good place to relax
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for the wonderful review, we thrilled your time with us was amazing, we endeavour to go above & beyond to ensure our guest have a memorable experience. we look forward to hosting you again soon for another great experience. Warmest Regards, E&O Residences Kuala Lumpur.
WorldWideWayne
Two Bedroom King & Twin
Stayed in Feb 2025
Family
18 review
8.0/10
Very Good
Posted on Apr 7, 2025
Good place for large family. Able to fit 3 kids and 4 adults. Kids had the space to runaround freely
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for the wonderful review, we thrilled your time with us was amazing, we endeavour to go above & beyond to ensure our guest have a memorable experience. we look forward to hosting you again soon for another great experience. Warmest Regards, E&O Residences Kuala Lumpur.
ATC_T
Two Bedroom King & Queen
Stayed in Jan 2025
Business traveler
16 review
8.0/10
Very Good
Posted on Feb 26, 2025
-Power outlet not very universal
-Air conditioning not very consistant sometime very warm sometime very cold
-No swimming towel provide
-location is great
-Curtain is broken cant be rolled up
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for your valuable feedback. We sincerely apologise that your stay with us was not a pleasant one, and we addressed this issue to our respective department for quality improvement and to investigate on this matter. Please know that your feedback is important for us and we hope to welcome you back on your next visit to Kuala Lumpur.
Guest User
One Bedroom King
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 24, 2025
Great Deal, very attentive staff , will stay there again next visit.
SereneToh
One Bedroom King
Stayed in Aug 2024
Couple
20 review
10/10
Outstanding
Posted on Sep 7, 2024
Rooms are huge and comfortable.
Great for couple stay and good location
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for the wonderful review, we thrilled your time with us was amazing, we endeavour to go above & beyond to ensure our guest have a memorable experience. we look forward to hosting you again soon for another great experience. Warmest Regards, E&O Residences Kuala Lumpur.
Ho
One Bedroom King
Stayed in May 2024
Family
7 review
8.0/10
Very Good
Posted on Jun 30, 2024
E&O Residences is a great service apartment, it has a great location where the nearest shopping mall is only a 10 minute walk . On one of the nights I saw a huge cockroach in one of the bathroom floors, to add on to that some parts of the floor were on the verge of being broken.
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for your valuable feedback. We sincerely apologise that your stay with us was not a pleasant one, and we addressed this issue to our respective department for quality improvement and to investigate on this matter. Please know that your feedback is important for us and we hope to welcome you back on your next visit to Kuala Lumpur.
Guest User
Two Bedroom King & Queen
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 29, 2024
This is my 2nd time staying in E&O.
This please is lovely. It is near to the Light Rail Station and within walking distance to Bukit Bintang Shopping area (Pavillion)
I will book E&O again.
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for the wonderful review, we thrilled your time with us was amazing, we endeavour to go above & beyond to ensure our guest have a memorable experience. we look forward to hosting you again soon for another great experience. Warmest Regards, E&O Residences Kuala Lumpur.
Ken Đào
Two Bedroom King & Queen
Stayed in May 2024
Family
2 review
9.5/10
Amazing
Posted on Jun 18, 2024
The location and the service are perfect. Just few minutes to the mall or the mrt. The facilities are old but it's fine. But the room need more light, it's dark affrer the sun goes down.
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for your valuable feedback. We sincerely apologise that your stay with us was not a pleasant one, and we addressed this issue to our respective department for quality improvement and to investigate on this matter. Please know that your feedback is important for us and we hope to welcome you back on your next visit to Kuala Lumpur.
MOHAMED
One Bedroom King
Stayed in May 2024
Couple
25 review
10/10
Outstanding
Posted on Jun 21, 2024
Great place , great team , only 1 things i am traveling to Langkawi , i wanted to put one small luggage in storage they refused, and the says i must have reservations when i am coming back then i can put it even i made booking for 8 nights, this issue make me feel very bad
Response from Property: Greeting from E&O Residences Kuala Lumpur. Thank you for your valuable feedback. We sincerely apologise that your stay with us was not a pleasant one, and we addressed this issue to our respective department for quality improvement and to investigate on this matter. Please know that your feedback is important for us and we hope to welcome you back on your next visit to Kuala Lumpur.