Hotel Imperial (Managed by First City Hotel Sdn Bhd) Reviews
Hotel Imperial (Managed by First City Hotel Sdn Bhd)
76-80, Changkat Bukit Bintang, Bukit Bintang, 50200 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50200, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
66 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities7.4
Service8.1
Cleanliness8.5
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All reviews(66)
Positive reviews(62)
Reviews with photos/video(24)
Great location(21)
Awesome rooms(16)
Clean and tidy(15)
Great service(10)
Too noisy(5)
Negative reviews(4)
Guest User
Standard Deluxe Room
Stayed in Jul 2025
Business traveler
1 review
7.0/10
Posted on Aug 14, 2025
Place too noisy. Not suitable for family. Also always jammed. Room is clean. Price isgood
Metalhead Frappucino
Standard Deluxe Room
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Aug 24, 2025
As usual. Everything abt the hotel is good . Same like previous review. My request for room lower level was granted. Tq staff.
Nearest and accesible for my concert trip at zepp lalaport.
6/8
Anonymous User
Standard Deluxe Room
Stayed in Apr 2025
Couple
10 review
8.0/10
Very Good
Posted on Jun 3, 2025
Good location. Easy to get foods and shopping. The mattress too soft. Couldn’t sleep well.
S M Tanvir Rashid
Standard Deluxe Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 8, 2025
Nice and clear room, fresh environment
MHZ 29
Standard Deluxe Room
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 15, 2025
the room service was SLAYY. This is the first time I've experienced such outstanding hotel room service. The staff was friendly, professional, and made my stay extra special! The room was incredibly spacious and spotless, making it feel like a true
retreat. Everything was well-organized, and the cleanliness was impeccable. I felt completely comfortable and relaxed during my entire stay.
Guest User
Standard Deluxe Room
Stayed in Jun 2025
Other
4 review
5.5/10
Posted on Jul 28, 2025
The bedding is very dirty and stained. It's located at a night market, which is extremely noisy. People are singing all night long and can't sleep at all. It's not convenient to take a taxi there. It's a no-parking zone. The subway entrance is quite close, right downstairs, but their public transportation is in a mess and not suitable for passengersThe bedding is very dirty and stained. It's located at a night market, which is extremely noisy. People are singing all night long and can't sleep at all. It's not convenient to take a taxi there. It's a no-parking zone. The subway entrance is quite close, right downstairs, but their public transportation is in a mess and not suitable for passengers
KMIKE
Standard Deluxe Room
Stayed in Jun 2025
Couple
9 review
4.5/10
Posted on Jul 25, 2025
Other than it's good location, high time the management should change its towels and quilt blankets. It's sooooo worn out with stains!
Nattinee J
Double Deluxe Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 14, 2025
Well, outside it doesn't look good. but inside is new. The room is renovated and in good condition and very large.
It has a parking space underneath the building but space is limited.
Service is very good.
Location is perfect, just right next to jalan alor food street. But it's very busy all the time. Bad traffic in front of the hotel. You can hear the noise until late at night. That's the only drawback for this hotel. In the morning, you can see a food stall in front of the hotel where local people buy breakfast and eat there. Many 7-11 nearby.
Otherwise, I'm very satisfied.
Yeo HL
Standard Deluxe Room
Stayed in Dec 2024
Traveling with friends
39 review
9.0/10
Great
Posted on Feb 23, 2025
Very good location, next to Bukit Bintang train stn n Ah Lor food street, shopping paradise..
Response from Property: Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
min402
Standard Deluxe Room
Stayed in Nov 2024
Solo traveler
4 review
9.5/10
Amazing
Posted on Jan 1, 2025
Good location and for the price can’t complain much. Don’t forget to bring your own tooth brush. Noise was limited cause my room was facing the back but then again I’m not really sensitive with noise.
ANTL97
Double Deluxe Room
Stayed in May 2025
Family
8 review
7.5/10
Posted on Jun 10, 2025
Room is newly renovated. Location is superb, very near to Alor Street. Everything was fine. However, the air-conditioning is terrible. It was not cold even at night, possibly due to the old air-conditioning unit. Despite the newly renovated rooms, please service the aircond unit.
Anonymous User
Standard Deluxe Room
Stayed in Apr 2025
Business traveler
1 review
9.0/10
Great
Posted on May 26, 2025
Very clean,spacey room and strategic location, only a bit noisy.
At night u can hear busking band nearby, if possible avoid room facing the front street.
LinM
Standard Deluxe Room
Stayed in Mar 2025
Traveling with friends
7 review
8.5/10
Very Good
Posted on May 23, 2025
room was ok. but the housekeeper didnt change my matress cover the next day. even put there the PLEASE CLEAN MY ROOM. he just kemas² n pakaikn balik cadar. tidak ditukar. thanks!
Ali Ahmed Manik
Standard Deluxe Room
Stayed in Apr 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Jun 20, 2025
The location was perfect for food and shopping. Service was better than I expected.
Anonymous User
Standard Deluxe Room
Stayed in Mar 2025
Other
44 review
7.5/10
Posted on Apr 27, 2025
A very good location with very short walking distance to LRT. Room is spacious and clean.
Response from Property: Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.