Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.0
Amenities8.0
Service7.6
Cleanliness8.1
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All reviews(73)
Positive reviews(7)
Reviews with photos/video(2)
Negative reviews(1)
Yucheng
Comfort Double Room
Stayed in Jun 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jul 29, 2024
great experience, the nice water front view and parking convenience. pity no charging facility for EVs.
Kemal Ayyildiz
Comfort Double Room
Stayed in May 2023
Couples
10 review
8.0/10
Very Good
Posted on Jun 16, 2023
Good location at the river/ lake, close to old “down town”. Dining “only fine dining”.
Rooms clean and bid, bath room clean. Breakfast is ok.
Guest User
Standard Double Room
Stayed in Mar 2025
Business travelers
18 review
2.0/10
Posted on Apr 5, 2025
Extremely bad review: fraud, insulting customers, and malicious blackmail!
1️⃣ Malicious accusation + blackmail
The hotel accused me of dirtying the lamp and demanded 95 euros to replace it.
The evidence was clear: the stains were clearly old (visible even in dim light) and I only stayed 2 nights. When I asked for a maintenance certificate or price list, they refused to produce one. And when I asked them to show me a photo of the front desk lamp when I checked in as evidence, they couldn't produce any. This is clear slander and blackmail!
This is blackmail! Specializes in defrauding guests of their money.
2️⃣ Invasion of privacy + secretly photographing items
I had put up a "Do Not Disturb" sign, but the staff still barged into the room without permission! He clearly had my contact information but did not try to contact me at all and only entered the room after obtaining my consent. What’s even more disgusting is that they secretly took photos of my personal belongings, seriously infringing my privacy and human rights.
3️⃣ The room is like a garbage dump
The carpet is moldy and the walls are cracked. It is not worth the price at all!
After the complaint, the manager had an arrogant attitude: "You can stay here or not. You can pay for it later!" My reasonable cancellation of the order was unreasonably rejected.
As a lone Chinese woman traveling alone, I was maliciously targeted and deliberately put under mental pressure throughout the entire process. Sexism, racism!
4️⃣Poor privacy
There are peeping neighbors around, which also violates my privacy.
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Guest User
Superior Double Room
Stayed in Mar 2025
Other
12 review
7.0/10
Posted on Apr 6, 2025
Wir haben Superior Zimmer gebucht, aber das Zimmer hat uns nicht gefallen (Dunkel, neben dem Aufzug). Für ein de luxe Zimmer mussten wir pro Nacht 88 Euro bezahlen. Das Zimmer war hell und hatte eine schöne Aussicht auf den Rhein. Das Hotelzimmer war sauber und bequem, aber das Personal an der Rezeption war nicht professionell und arrogant. Beim Frühstück war das Personal völlig überfordert.Auf einen Cappuccino mussten wir 30 Minuten warten. Insgesamt entspricht das Personal nicht den Erwartungen eines 4 Sterne Hotels.
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Yangguangxiaxingzouderen
Comfort Double Room
Stayed in May 2024
Solo travelers
29 review
10.0/10
Outstanding
Posted on Jul 9, 2024
酒店很新,較為舒適,交通方便,停車便利
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Marco M. 75
Standard Double Room
Stayed in May 2024
Business travelers
69 review
10.0/10
Outstanding
Posted on Aug 8, 2024
Ottima colazione. Staff cortese e disponibile
Posizione ideale.