Guest User
March 11, 2025
Arriving during a major storm, we were assigned a flooded villa, and the hotel management was aware of the situation. Electrical outlets were underwater, so we asked to change rooms. We were assigned another villa without being informed that it was temporary. Two days later, we repacked our suitcases to return to our damaged villa. A meal was offered as compensation, which is the minimum. Good restaurant, but mediocre breakfast. Helpful and cheerful Thai staff, not the case with the European breakfast manager. Lots of stairs, therefore unsuitable for people with reduced mobility.
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