Araya Boutique Hotel

Araya Boutique Hotel Reviews

Araya Boutique Hotel

204/30 Moo 1 T.Ko Phangan Thongsala, Koh, Koh Phangan District, Surat Thani Province, 84280, ThailandSee Hotel Details
Araya Boutique Hotel
Araya Boutique HotelAraya Boutique HotelAraya Boutique Hotel
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1 night

Guest Reviews

7.4/10
44 review
Verified reviews
Location7.8
Amenities7.0
Service7.8
Cleanliness7.2
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All reviews(44)
Positive reviews(37)
Reviews with photos/video(13)
Awesome stay(14)
Great service(11)
Great location(9)
Negative reviews(7)
Guest User
Private Double Room
Stayed in Feb 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Mar 9, 2025
A quiet and cozy hotel, close to a big road but noise is never a problem, which is great. A small pool with a few tanning beds which is enough. The whole vibe feels chill, I'd stay here again.
Anastasiia_alex
Superior Twin Room
Stayed in Nov 2024
Traveling with friends
46 review
10/10
Outstanding
Posted on Dec 24, 2024
Wonderful big family room with balcony. Clean, calm. Very small swimming pool.
Anonymous User
Superior Double Room
Stayed in Oct 2024
Couple
27 review
8.0/10
Very Good
Posted on Nov 29, 2024
Very good room near center, Tongsala , have motorbike rent, laundry service .
Guest User
Superior Twin Room
Stayed in Mar 2025
Traveling with friends
2 review
6.0/10
Posted on Apr 8, 2025
Very unfriendly manager, the hotel staff never around and their bar seems to be permanently closed.
Response from Property: ผู้จัดการไม่เป็นมิตรเรื่องอะไรค่ะ ปกติ ถ้าลูกค้าไม่ทำนิสัยแย่ๆ ทางเราไม่มีทางปฎิบัติไม่ดีกับลูกค้าค่ะ ทางเราไม่ได้มีการเปิด ร้านอาหารและบาร์ค่ะ ส่วนพนักงาน ก็ต้องมีเวลาไปเบรคบ้าง ทางเราทิ้งเบอร์โทรติดต่อไว้
Guest User
Private Double Room
Stayed in Feb 2025
Couple
1 review
2.0/10
Posted on Mar 22, 2025
Staff were rude. Room had disgusting smell..when asked to give spray freshener the staff grumpy woman said I have to clean for you? Asked for towel change..gave smelly towel with air freshener spray in it. Room was advertised with balcony but apparently it didn't have balcony, it was a walkway lobby. Price too overpriced for the size of room but rude staff behaviour made it worse. Will never stay.
Response from Property: ลูกค้าจองห้องเล็กมา ซึ่งห้องนี้ไม่มีระเบียง และลูกค้าจองมาช่วงหน้าไฮ ราคาถือว่าเป็นเรื่องปกติ
Mr howson
Private Double Room
Stayed in Feb 2025
Other
9 review
8.5/10
Very Good
Posted on Mar 7, 2025
Nice quiet location only thing to keep awear the birds in the morning they make a right racket at 6.00 in the morning and doesn't stop till gone 10.00 /11.00 and also when in the room I noticed ant's one floor and bed and some time when in bed you can feel them on you so make sure to check everywhere.
Franz_Gaga
Private Double Room
Stayed in Apr 2025
Solo traveler
21 review
7.5/10
Posted on Jun 24, 2025
The room was nice but a bit small. Need to walk a bit to reach the center.
Guest User
Superior Twin Room
Stayed in Jan 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Feb 9, 2025
Lady on reception was very friendly and happy to help with everything. Great quality for the price.
Guest user2
Private Double Room
Stayed in Sep 2024
Couple
16 review
9.0/10
Great
Posted on Nov 8, 2024
Modern room, average cleanliness but a very comfortable stay. Staff are friendly and helpful.
FeCra
Superior Twin Room
Stayed in Jul 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Sep 29, 2024
I had a great experience staying at this hotel, which is conveniently located just a 15-minute walk from the port. The rooms were clean, and the staff was friendly and welcoming. The hotel offers a shuttle service to the Full Moon Party, which made attending the event hassle-free. The beautiful nature surrounding the hotel creates a peaceful and relaxing environment. If you're looking for a quiet and tranquil place to stay, this hotel is a great choice
Fofuxo
Private Double Room
Stayed in Jul 2024
Solo traveler
14 review
8.5/10
Very Good
Posted on Aug 13, 2024
Great stay, anna is lovely at the front desk, they were always very helpful, only downside is the bed was full of sand for some reason and i woke up for some reason with Many Sanfly bites. Otherwise, a great experience and i would return!
Tea L
Private Double Room
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 29, 2025
Great stay only a lot of mousquitos
Guest User
Superior Twin Room
Stayed in Mar 2025
Traveling with friends
4 review
1.0/10
Posted on May 5, 2025
I am a person who never writes bad reviews, but this time, the Araya Hotel forced me to write about this particularly bad accommodation experience. At that time, the order was placed through Ctrip, but because my boyfriend chose the wrong time, it was booked for 5 nights. When I checked in that night, I confirmed with the hotel front desk whether I could refund. The front desk clearly stated that I could only stay for one night and then check out and leave without charging any fees. It was also because of this reply that we checked out the next day and went to another hotel closer to the party. As a result, when I submitted the cancellation order on Ctrip, the problem came. Ctrip’s reply was that the order could not be cancelled and the original order would be retained. After continuous communication with Ctrip, Ctrip clearly stated that the hotel did not agree to cancel the subsequent orders. We had no choice but to choose to continue to live in Araya, after all, the money could not be refunded. But when we arrived in Araya, the hotel refused to let us check in again, saying that we had checked out and could not check in again. My boyfriend was directly blocked by the hotel owner when he negotiated with the hotel owner. He did not give any opportunity to communicate at all. And Ctrip also said in the communication that no one answered the hotel phone and could only send an email. But the email reply was that the order could not be cancelled, and no reason was given. This behavior, which is almost equivalent to robbery, is the first time I have encountered it in Thailand. It is also the first time that I feel that Ctrip has no supervision and coordination on foreign hotels. Writing this review is also a warning to those who will continue to stay in this hotel in the future. Be careful when booking overseas hotels on Ctrip. The risk of canceling hotel orders is very high. Not only will you lose money, but you can't stay. You can't complain to the hotel.
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Response from Property: ตามนโยบายการจอง ของโรงแรม ทางเรา non refund อยู่แล้วค่ะ และ ลูกค้าเวลาจองก็ต้องรู้วันเวลาที่แน่นอนแยู่แล้วว่าจะพักกี่คืน ก่อนจอง พอจองเสร็จ ลูกค้าบอกว่า พักได้แค่คืนเดียว และการสนทนาของลูกค้า กับพนักงาน ไม่แน่ใจว่าสื่อสารตรงกันไหม ทางคุณเองเป็นคนเช็คเอ้าไปเอง ทั้งๆที่ยังไม่ได้สื่อสารให้รู้เรื่อง สองวันให้หลังคุณกลับมาขอเงินคืน ซึ่งไม่ได้มีการตกลงกันเลย พอทางเราบอกไม่คืนเงิน คุณก็จะขออยู่ต่อ แบบนี้จะได้เหรอค่ะ ออกไปแล้ว 2 วัน จะกลับมาอยู่ต่อ ไม่มีที่ไหนเขาทำกันนะค่ะ
Doufusange
Private Double Room
Stayed in Feb 2025
Solo traveler
56 review
7.7/10
Good
Posted on Mar 11, 2025
The hotel is located in a remote area. There is a swimming pool in the atrium. The room is small. The interior walls are not painted and the exposed cement is outside. It looks ugly and unclean. The window is close to the bed, a bit small and can't be opened. The lighting is not very good.
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6/7
Guest User
Private Double Room
Stayed in Feb 2025
Couple
6 review
9.0/10
Great
Posted on Mar 11, 2025
Good location, there is a swimming pool. The pool was in leaves, I did not swim. The room is dark, there is little space in the bathroom.
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