Hotel Villa Fontaine Kobe Sannomiya

Hotel Villa Fontaine Kobe Sannomiya Reviews

Hotel Villa Fontaine Kobe Sannomiya

4 Chome-1-4 Asahidori, Chuo Ward, Kobe City, Hyogo Prefecture, 651-0095, JapanView Hotel Details
Hotel Villa Fontaine Kobe Sannomiya
Hotel Villa Fontaine Kobe SannomiyaHotel Villa Fontaine Kobe SannomiyaHotel Villa Fontaine Kobe Sannomiya
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Hotel Villa Fontaine Kobe Sannomiya Guest Reviews

4.5/5
Great
245 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(245)
Positive reviews(237)
Reviews with photos/video(59)
Clean and tidy(59)
Friendly owner(47)
Awesome rooms(44)
Near shopping area(34)
Easy to get around(29)
Convenient for shopping(26)
Great value for money(18)
Would stay again(8)
Negative reviews(8)
SuperBeeBee
Queen Room
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Great location near Sanomiya train station with lots of food nearby. Also have a supermarket and daiso nearby. The place also provide happy hour wine and snacks like candy and pancake. Kids love it.
Response from Property: Thank you for staying at Villa Fontaine Kobe Sannomiya.The hotel's location is within walking distance of all train lines, which has earned it praise from many guests.Our hotel has a Happy Hour every day for three hours only from 5pm. We are very pleased to hear that you enjoyed the wine and sweets we offer.We will continue to strive to improve our services, so we look forward to seeing you again. Thank you very much for your stay.Villa Fontaine Kobe Sannomiya Manager
Guest User
Standard Double Room
Stayed in Dec 2024
Couples
15 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Great service especially the lounge service with coffee and tea. Close to station, will definitely stay again
Guest User
Renewal Standard Twin Room - Non-Smoking
Stayed in Nov 2024
Couples
12 review
4.7/5
Amazing
Posted on Jan 5, 2025
The location was ok. The same building also has supermarket which is easy to find something good and Japanese local fruits.
Response from Property: Thank you for sharing your feedback with us. We're pleased to hear that you found our location convenient and appreciated having a supermarket in the same building. It's great to know that you could easily find good items and enjoy Japanese local fruits. We hope to welcome you back for another enjoyable stay. Best regards, Villa Fontaine Kobe Sannomiya Manager
Franky Ho
Superior Room B
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The environment is good and just takes 5 mins walk to the JR station. The room condition is clean and spacious. It is great there is a bar offer unlimited wine and coffee during the evening period.
Guest User
Run Of House
Stayed in Mar 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The reception is at level 5 of the building. Location is really near the JR Sannomiya station and there’s a supermarket in adjacent building. They provide Kose face products and other amenities at the counter during check in, different types of teabags and drip coffee at the restaurant opposite reception (and even a wine dispenser machine). There’s a fun chess set outdoors beside the restaurant. The room is basic but big with a sofa inside, desk is a little small. Was initially disappointed with their check in time at 5pm but they allowed me to check in at 4ish and even brought my luggage to my room! Great service!
6/10
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time to share your impressions of your stay with us. We are very honored to hear that we were able to help you have a better trip to Kobe. As you mentioned, our hotel offers a wide variety of teas. During happy hour, we also offer free wine and champagne. Did you enjoy your stay? If you visit Kobe again, please be sure to use our hotel. We look forward to seeing you again. Manager, Villa Fontaine Kobe Sannomiya
Vickik
Renewal Standard Twin Room - Non-Smoking
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Great location, close to Sannomiya station. Small but clean room. Happy hour drinks is bonus.
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. Also, thank you for your continued patronage. We are glad that you enjoyed your stay in our room. We are very happy to hear that you were satisfied with our happy hour, where you can enjoy wine and other alcoholic beverages free of charge for 3 hours from 17:00 to 20:00. In addition, all the staff will make further efforts to welcome our customers. Thank you very much for your time. We look forward to seeing you again. Villa Fontaine Kobe Sannomiya Manager
Dong Ting
Standard Double Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Very convenient location to public transit terminals and stores/restaurants. Very clean with all necessities provided. Plus, free drink time each day to relax and enjoy your peaceful time after a day’s busy schedule. We used this hotel as a base for visit to Kobe, Himeji and Awaji Island
Response from Property: Thank you very much for using Villa Fontaine Kobe Sannomiya. We would like to thank you for choosing our hotel from among the many hotels available. We are honored that you complimented the location of our hotel. Our hotel is located about a 5-minute walk from Sannomiya Station, making it convenient for sightseeing. There are still many areas where we can't reach our goal, but we will do our best, so we appreciate your continued support. Thank you for taking the time out of your busy schedule to rate and post. Hotel Villa Fontaine Kobe Sannomiya manager
Guest User
Superior Twin Room
Stayed in May 2024
Family
8 review
4.5/5
Great
Posted on Sep 25, 2024
it was about a 10-minute walk from the train station but it was alright given the price. one downside would be that the entrance was a little hard to spot. didn’t expect there would be free flow happy hour so it was definitely worth it
Response from Property: Thank you for staying at Villa Fontaine Kobe Sannomiya. We apologize for any inconvenience caused regarding the hotel entrance. Our building is a commercial complex (combined stores), so there are multiple entrances on the premises. The hotel entrance is only on the west side of the building on the first floor. Our hotel offers a three-hour Happy Hour every day from 5pm onwards. We are pleased to hear that you enjoyed the wines and soft drinks we offer. We look forward to welcoming you again. Thank you very much for your stay. Villa Fontaine Kobe Sannomiya Manager
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 14, 2024
room is big and service is good, near to train stations and not far from shopping streets too
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. Thank you for your compliments regarding our staff and breakfast. All the staff are very happy. If you ever come to Kobe again, please use our hotel. Hotel Villa Fontaine Kobe Sannomiya Manager。
Anonymous User
Renewal Standard Twin Room - Non-Smoking
Stayed in Mar 2024
Family
3 review
4.7/5
Amazing
Posted on Apr 16, 2024
Good services & reasonable price,excellent location,offers free coffee & tea bags
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. We are very happy to hear that you enjoyed your stay at our hotel. All of our staff are looking forward to your next visit. VillaFontaineKobeSannomiya Mita
Kwok Hung
Run Of House
Stayed in Dec 2023
Couples
1 review
4.0/5
Very Good
Posted on Jan 15, 2024
The decoration of room is aged and the lighting is dim. But, nice customer service and convenient location of the hotel.
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking the time out of your busy schedule to share your feedback about your stay. We hope you were able to relax and enjoy your stay. We sincerely apologize for any inconvenience caused regarding the decoration and lighting. We will share this within the company and consider it as an issue for future consideration. All of our staff are looking forward to using your service again. Villa Fontaine Kobe Sannomiya manager
Guest User
Superior Twin Room
Stayed in Nov 2023
Travel with friends
3 review
4.5/5
Great
Posted on Dec 27, 2023
Location is good and easy to find place to eat ! Room is clean and big enough , very comfortable!
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for taking time out of your busy schedule to write a review of our hotel. We are very happy to hear that you were satisfied with your stay. We will continue to make every effort to provide a pleasant stay for our guests. We look forward to welcoming you back to our hotel. Villa Fontaine Kobe Sannomiya Manager
Allan Callo
Standard Double Room
Stayed in Jun 2023
Family
7 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Very convenient and close to the station
Response from Property: Thank you for staying at Villa Fontaine Kobe Sannomiya and for taking the time to review us. Our hotel is close to JR Sannomiya Station and Kobe Sannomiya Station on the Hankyu and Hanshin lines, making it convenient for both sightseeing and business. We hope you will have another opportunity to stay at Villa Fontaine Kobe Sannomiya. We look forward to seeing you again. Manager Villa Fontaine Kobe Sannomiya
I Ping
Queen Room
Stayed in Nov 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Dec 29, 2024
It’s really nice. 👍
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We would also like to thank you for your review. We are very grateful for your high evaluation. We strive to provide even better customer service. If you have the opportunity, we look forward to seeing you again. Villa Fontaine Kobe Sannomiya manager
Guest User
Run Of House
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Nice Hotel with unique Style. Everything was very clean, which we quite like.
Response from Property: Thank you very much for staying at Villa Fontaine Kobe Sannomiya. We also appreciate your review. We will continue to strive to be a hotel that satisfies our guests. We look forward to seeing you again. Manager Villa Fontaine Kobe Sannomiya