72-2 Horikawa-cho, Saiwai-ku, Saiwai Ward, Kawasaki City, Kanagawa Prefecture, 212-0013, JapanSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
136 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.0
Service9.3
Cleanliness9.4
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All reviews(136)
Positive reviews(136)
Reviews with photos/video(21)
Clean and tidy(26)
Awesome rooms(26)
Easy to get around(18)
Great service(17)
Convenient for shopping(13)
Awesome amenities(10)
Near shopping area(10)
Great value for money(8)
Guest User
Twin Room - Non-Smoking
Stayed in Feb 2025
Solo traveler
18 review
8.0/10
Very Good
Posted on Mar 30, 2025
Up to my expectations, I had a nice, cozy stay here. Good room size & very quiet , near to statios ,malls & restaurants. Just half an hour from Tokyo .
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to thank you again for taking the time to send us your comments.The convenient location near the station is one of the main features of our hotel group.We are very popular for its easy access to the surrounding facilities.We are glad to hear that you had a stress-free stay at our hotel.We will continue to strive to provide services that will satisfy everyone.We look forward to seeing you again at JR East Hotel Mets Kawasaki.All of us at JR East Mets Kawasaki look forward to seeing you again.JR East Hotel Mets Kawasaki Suzuki
Jie Shi
Single Room - Non-Smoking
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Mar 26, 2025
Always staying at this hotel whenever I’m in the area , amazing as always with the sound proofing and location and pricing
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to thank you again for taking the time to send us your comments.We are glad to hear that you had a relaxing stay with us.We will continue to make every effort to provide you with services that will satisfy you.We look forward to seeing you again at JR East Hotel Mets Kawasaki.All of us at JR East Mets Kawasaki look forward to seeing you again.JR East Hotel Mets Kawasaki Suzuki
TEOH CHOOI
Single Room - Non-Smoking
Stayed in Sep 2024
Couple
19 review
10/10
Outstanding
Posted on Oct 16, 2024
Great hotel wt strategic location next to the main kawasaki station...easy to go any where ..Room are in good size for 3 luggage install 。highly recommended
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to take the time to thank you for your valuable contribution.Our convenient location near the station is one of the main features of our hotel group.We look forward to seeing you again at JR East Hotel Mets Kawasaki.We all look forward to seeing you again.JR East Hotel Mets Kawasaki Suzuki
Guest User
Single Room - Smoking
Stayed in Jun 2023
Solo traveler
2 review
9.0/10
Great
Posted on Aug 3, 2023
The service is good , the staff is friendly and helpful , the only thing was the room light was too dim for me. Overall I'm satisfied. Thank you.
Response from Property: Thank you for using JR-East Hotel Mets Kawasaki. Also, thank you very much for taking time out of your busy schedule to post your comments. We are very happy to hear that you were generally satisfied with your stay. However, we are sorry that you were not satisfied with the lighting. We will share your valuable feedback within the company. We will do our best to continue to serve you in the future. looking forward to seeing you coming again. JR-East Hotel Mets Kawasaki Shinohara
Andrew0830
Single Room - Non-Smoking
Stayed in Oct 2024
Business traveler
16 review
10/10
Outstanding
Posted on Dec 10, 2024
Good location
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to thank you again for taking the time to send us your comments.The convenient location near the station is one of the main features of our hotel group.We are very popular for its easy access to the surrounding facilities.We look forward to welcoming you to the JR East Hotel Mets Kawasaki on your next visit.All of us at JR East Mets Kawasaki look forward to seeing you again.JR East Hotel Mets Kawasaki Suzuki
Norton LIANG
Double Room - Non-Smoking
Stayed in Mar 2025
Solo traveler
4 review
10/10
Outstanding
Posted on May 3, 2025
Although check-in is self-check-in, the counter staff will be on standby at any time. The service is super good. Although there is no lobby, there are free 🆓 coffee drinks on the first floor! The room is very big, very clean and great value! Kawasaki Station is right outside the window, but the sound insulation is great! The room rate is great and the location is great👍 I will come back to book two nights next time. It is very convenient to go to Tokyo
Original TextTranslated by Google
6/20
Response from Property: 非常感謝您入住 JR East Hotel Mets Kawasaki。我們還想借此機會感謝您在百忙之中給我們提出寶貴意見。我們很高興聽到您在我們這裏度過了一段輕鬆愉快的住宿時光。我們非常高興收到您的諸多讚譽。我們將繼續努力,為您提供令您滿意的服務。我們期待您下次光臨 JR East Hotel Mets Kawasaki。全體員工期待您的再次光臨。JR 梅茲川崎東酒店 鈴木
Phak ST
Single Room - Non-Smoking
Stayed in Mar 2025
Family
8 review
7.5/10
Posted on May 29, 2025
Compact accommodation for Tokyo travel near a good location
Next to the train station, near a famous shopping mall, easy to find food, good reception staff
Image of the hotel near the train station 3 minutes away
Original TextTranslated by Google
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki. We appreciate you taking the time to write a review. We are very glad that you enjoyed your stay. In general, the convenient location near the station is one of the highlights of our hotel chain. We also received a warm welcome because of the convenient access to surrounding amenities. We hope you will enjoy your stay at JR East Hotel Mets Kawasaki again. All of our staff look forward to seeing you again. Suzuki, JR East Hotel Mets Kawasaki
Guest User
Single Room - Non-Smoking
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 30, 2025
It is very close to the station. After exiting the airport, you can walk 200 meters straight down the barrier-free elevator next to it. It is very friendly to people with a lot of luggage. You can store your luggage after checking in and out. There are free beverage bags, bathing agents, and disposable items in the lobby. Although the hotel looks a bit old, it is very clean inside, especially the bathroom is larger than expected. I try not to use the hotel bathtub when I go out, but this one is so clean that I took a bath. Before checking in, I called the hotel because I was not sure whether I could store my luggage. I spoke a little Japanese, but the staff was very patient and provided very enthusiastic services before and after check-in.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki.
We would also like to thank you again for taking the time to give us your valuable feedback.
We are glad to hear that you enjoyed our various facilities and the newly renovated bathroom.
We are very happy to receive so many enthusiastic compliments.
We will continue to work hard to satisfy you in the future.
We look forward to your next visit to JR East Hotel Mets Kawasaki.
All staff look forward to your visit again.
JR East Hotel Mets Kawasaki Suzuki
소희
Twin Room - Non-Smoking
Stayed in Dec 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Feb 3, 2025
🇰🇷I'm writing this review in hopes that it will be of some help to Koreans🇰🇷
Location: Gangpae
You can get there in 1 minute from the JR Kawasaki Station ticket gate. If you just memorize the exit direction, you can get there quickly!!
Nearby: There are large shopping malls, McDonald's, 7-Eleven, ramen restaurants, etc.
Here, you can get everything in 1 minute. There's a ramen restaurant right next door, but the line is always long so I couldn't eat. I wonder how it tastes.
Check-in is self-service, but the front desk staff's face appears on the machine. I think they're at the front office, but I don't know why they do it on the machine. You also have to input your overseas address on the machine, but it's a bit inconvenient to have to press each letter one by one.
The room I was first assigned had a bad smell similar to a bathroom smell, so I endured it for about 2 minutes, but I felt bad so I requested a room change and changed, but it was still bad. I got used to it after a day, so it wasn't bothersome, but when I first checked in, I felt bad. ㅠㅠㅋㅋ
Both people can open their suitcases on both sides under the bed!
There's a small table, two chairs, and the TV works well! It was great except for the strange smell I smelled at first. The check-out time was 11am, which was the best! And the price was reasonable, so it was even better.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki. Also, thank you again for taking your valuable time to write a review. We sincerely apologize for the inconvenience and concern caused by the smell in the room. We will share the information with the front desk staff and the cleaning staff regarding the issues you pointed out and review the issues to make your stay more comfortable. We are very grateful for your compliments despite the inconvenience and inconvenience. We apologize for the inconvenience, but please visit JR East Hotel Mets Kawasaki again next time. All of our staff members are sincerely looking forward to your visit again. JR East Hotel Mets Kawasaki Suzuki
Anonymous User
Single Room - Non-Smoking
Stayed in Dec 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Jan 12, 2025
The location is excellent, and it is surrounded by business districts. There are shopping malls, supermarkets, and various snack bars. The living functions are very ideal. I recommend it to travelers going to Tokyo.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki. We would like to thank you again for taking the time out of your busy schedule to provide us with your valuable feedback. We are glad to hear that you were able to relax during your stay. One of the main features of our hotel group is its prime location close to the station. We are also well-received for our convenient transportation to surrounding facilities. We're also pleased to hear that you find our facilities convenient. We look forward to welcoming you again at JR East Hotel Mets Kawasaki Suzuki
Kaki-He
Single Room - Smoking
Stayed in Dec 2024
Solo traveler
5 review
9.0/10
Great
Posted on Jan 10, 2025
The room was much better than expected, the transportation was very convenient, it was right next to the subway station, and the sound insulation was very good.
The hotel facilities were very complete, there were bath salts for bathing, and the auntie also cleaned every day.
There were almost all shops nearby, so it was very convenient for eating and shopping.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at JR East Hotel Mets Kawasaki. We would also like to thank you again for taking the time to give us your valuable suggestions. We are glad to hear that you had a relaxing and enjoyable time with us. The hotel is located near the station, and convenient transportation is a major feature of our hotel group. It is also popular for its easy access to surrounding amenities. We are also delighted that you find our various amenities useful. We look forward to your next visit to JR East Hotel Mets Kawasaki. The entire staff is looking forward to seeing you again. JR HOTEL METS KAWASAKI EAST Suzuki
Teekayu
Single Room - Non-Smoking
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Jan 5, 2025
Excellent location, next to JR st. Kawasaki, not far from many shopping malls and restaurants nearby. Room size is quite large, can open the suitcase easily.
Original TextTranslated by Google
Response from Property: ขอบคุณมากสำหรับการเข้าพักที่ JR East Hotel Mets Kawasakiเราขอขอบคุณอีกครั้งที่สละเวลาอันมีค่าของคุณในการโพสต์ทำเลที่ตั้งดีใกล้สถานีถือเป็นหนึ่งในคุณสมบัติหลักของกลุ่มโรงแรมของเรามีการเข้าถึงสิ่งอำนวยความสะดวกโดยรอบเป็นอย่างดีและเป็นที่นิยมอย่างมากเราดีใจที่คุณพอใจกับห้องของคุณเราจะทำงานอย่างหนักต่อไปเพื่อให้บริการที่จะทำให้ทุกคนพึงพอใจเชิญมาเยี่ยมชม JR East Hotel Mets Kawasaki ในครั้งต่อไปพนักงานของเราทุกคนรอคอยที่จะพบคุณอีกครั้งเจอาร์ อีสต์ โฮเต็ล เมตส์ คาวาซากิ ชิโนฮาระ
山尾榮72859
Single Room - Non-Smoking
Stayed in Dec 2024
Solo traveler
10 review
10/10
Outstanding
Posted on Jan 20, 2025
Clean and tidy ~ transportation! ! I have stayed here twice and love it very much! !
Original TextTranslated by Google
Response from Property: 非常感謝您入住 JR East Hotel Mets Kawasaki。我們還要再次感謝您在百忙之中向我們提出寶貴意見。靠近車站的便利位置是我們酒店集團的一大特色。我們因交通便利而深受周邊設施的歡迎。我們非常高興收到您的熱情讚揚。我們非常高興收到這樣的評價,這是對我們員工的極大鼓勵。我們期待您下次光臨 JR East Hotel Mets Kawasaki。我們期待再次與您相見。梅茨川崎 JR 東酒店 鈴木
cici830
Single Room - Smoking
Stayed in Oct 2024
Business traveler
8 review
10/10
Outstanding
Posted on Feb 15, 2025
The room is a normal business hotel size, the facilities are all new, the front desk is smart check-in, and the staff are patient when I have questions. Most importantly, it is very close to Kawasaki Station, but the soundproofing is very good, and it is really convenient to get around. I hope the price can be controlled. Personally, this is the best value for money hotel I can book~
Original TextTranslated by Google
Response from Property: 非常感謝您入住 JR East Hotel Mets Kawasaki。我們還要再次感謝您在百忙之中向我們提出寶貴意見。我們很高興聽到您在我們這裏度過了一段輕鬆愉快的時光。我們很高興能收到這麼多熱情洋溢的讚美。我們的員工給予我們這樣的評價是對我們莫大的鼓勵。今後,我們將繼續努力,讓您滿意。我們期待您下次光臨 JR East Hotel Mets Kawasaki。我們共同期待您的再次光臨。JR 麥特川崎東酒店 鈴木
Hilda
Single Room - Non-Smoking
Stayed in Oct 2024
Family
1 review
9.5/10
Amazing
Posted on Feb 6, 2025
There are several large shopping malls near the hotel. The hotel room is also comfortable, with the window facing east so you can see the sunrise.
Original TextTranslated by Google
Response from Property: 非常感謝您入住 JR East Hotel Mets Kawasaki。我們還要再次感謝您在百忙之中向我們提出寶貴意見。我們很高興聽到您在我們這裏度過了一段輕鬆愉快的時光。酒店位於車站附近,交通便利是我們酒店集團的一大特色。此外,它還因方便前往周邊設施而廣受歡迎。今後,我們將繼續努力,讓您滿意。我們期待您下次光臨 JR East Hotel Mets Kawasaki。我們期待您的再次光臨。JR 麥特川崎東酒店 鈴木