Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.5
Cleanliness9.6
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All reviews(431)
Positive reviews(425)
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Friendly front desk staff(52)
Near shopping area(35)
Convenient for shopping(29)
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Perfect for business trips(15)
Well designed(13)
Strange smell in room(12)
Awesome gym(6)
Negative reviews(6)
Guest User
Premier King Room
Stayed in Apr 2025
Other
1 review
7.0/10
Posted on May 18, 2025
The hotel is nice and new but unfortunately I got some negative impressions. The cleaning of the room when I arrived was good but after the first night I had the feeling, that it was just a 5 minutes cleaning activity. Furthermore I detected that the room itself was to cold when the air conditioning was on or to hot when it was off. I didn’t find a way to adjust it in a good way. The worst experience was at the check out, because they deducted from my deposit 4 breakfasts. I only realised it when I already left the hotel. I had to come back to get it sorted out.
Response from Property: Thank you for choosing New World Jinzhou Hotel. We apologize for not providing you with the high-quality service you deserve. We have received your feedback. We deeply apologize for the unpleasant experience during your stay. The hotel will conduct a thorough investigation to ensure our service standards and address any shortcomings. Finally, we invite you to continue to support the hotel and review our service standards. We sincerely apologize again and look forward to your next visit!
Woshawoxingfu
Premier Twin Room
Stayed in Apr 2025
Couple
10 review
9.0/10
Great
Posted on May 5, 2025
The room was really nice, clean and tidy. After all, it was a new hotel and the decoration smell was too strong so you had to open the windows for ventilation. The highlight was seeing the same mineral water as in the Four Seasons Hotel in Hangzhou. The toiletries were very good. The breakfast was really bad, but the breakfast chef and waiter worked very hard and deserved praise. The reception service at the front desk is almost non-existent and needs to be improved. It should be better than the Sheraton opposite. I hope to improve it next time I stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at New World Jinzhou Hotel. We are sorry that we were unable to provide you with the high-quality service you deserve. We have passed your feedback to the relevant departments of the hotel for follow-up improvements in order to provide you with truly high-quality services. Listening to our guests helps us create the best possible guest experience. Thank you again for taking the time to give us your valuable feedback. It is because of your feedback that we recognize our shortcomings, rather than being complacent in the field of service. We hope to have you visit us again soon so that we can have the opportunity to give you the best experience possible.
M34600****
Superior Queen Room
Stayed in Mar 2025
Business traveler
14 review
10/10
Outstanding
Posted on Apr 30, 2025
It is a really good hotel with convenient transportation. It is close to the shopping mall and is very convenient. The facilities in the hotel are very new, especially the spiral staircase. The front desk service is warm. The room area is good and the lighting is good. The bedding in the room is very comfortable and the bed is also wide. The spare parts are all branded. The bathroom is spacious and separated into dry and wet areas, which is very convenient. The sound insulation effect of the room is also very good. The breakfast room is spacious and bright, and you can see green plants by the window, which is very nice. I was very happy to stay here this time. If any friends come to Jinzhou on business in the future, I will definitely recommend Jinzhou New World Hotel.
Original TextTranslated by Google
Response from Property: Thank you for your five-star review❤️! Your recognition is our greatest motivation to move forward. We will continue to provide good service and improve quality. We will live up to your trust and look forward to bringing you a better experience next time! I wish you a happy life and everything goes well!
205227****
Deluxe King Room
Stayed in Apr 2025
Family
14 review
9.5/10
Amazing
Posted on May 4, 2025
first! Full marks for service go to all the staff, especially the two pretty ladies at the front desk, who were warm and thoughtful! However, other parts of the hotel are indeed more or less insufficient because it has just opened. The first is that the room smells a bit strong, which is inevitable as a new hotel has just opened, but the hotel should take some corresponding measures, such as providing fragrance for customers in need. Currently, the room only relies on a small purifier to relieve physical discomfort; secondly, the refrigerator in the room does not cool but heats, and the yogurt I bought became warm after being left overnight, which is very puzzling; thirdly, the room price is not very different from that of Shenyang New World, but the richness of breakfast categories is quite different. Although the meal standards are different, as a newly opened benchmark hotel in Jinzhou, the quality of breakfast should be appropriately improved. I hope the above reasonable suggestions will be adopted as soon as possible.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at New World Jinzhou Hotel and taking the time to give us your review. We will convey your feedback to the hotel management and make corresponding improvements. We sincerely look forward to your visit again and wish you a happy life and everything goes well!
Response from Property: 尊敬的賓客您好!非常感謝您選擇錦州新世界酒店並抽出寶貴時間分享入住體驗,您的反饋對我們至關重要!新酒店的硬件優勢能得到您的認可,我們十分開心,前台團隊也會繼續保持熱情服務。對於您提到的衞生問題、以及“請勿打擾”狀態下客房進入的情況,我們深感抱歉,目前已第一時間反饋給客房與運營部門,堅決杜絕此類問題再次發生。再次向您表達歉意,也希望能有機會彌補此次不佳的入住體驗,期待您未來再次光臨,見證我們的改進!
Response from Property: 親愛的客人:哇!看到您的分享我們喜出望外!特別感謝您從長白山回京的路上,願意把臨時的一晚交給我們的新世界酒店~您對咱們停車大叔的誇獎,我們已經第一時間傳達給他本人啦!聽到客人説我們“服務很好、非常熱情”,整個團隊都像喝了能量飲料一樣幹勁十足呢!您提到的新裝修氣味,我們也非常關注,並且記在了我們改進的“小本本”首頁。我們正在持續加強通風和專業的除醛工作,您的提醒讓我們一點也不敢鬆懈!很開心您提到了周邊的美食和我們的設施。希望下次您再來時,能體驗到我們更純凈的空氣和更完善的服務。期待與您的下次相遇,祝您一路順風,天天都有好心情!
Response from Property: 尊敬的賓客,您好!感謝您在眾多選擇中給予我們這份寶貴的信任,更欣喜於我們全新的環境與服務最終沒有讓您失望。您對前台琦琦耐心貼心服務的特別認可,我們已第一時間與她分享——這份五星好評,是對她專業素養與温暖態度最好的嘉獎,也將激勵我們整個團隊繼續堅守這份待客的初心。作為新開業的酒店,我們始終將潔凈與舒適視為根本。您提及的整潔環境,正是我們嚴格執行客房清潔標準、注重每一處細節維護的成果。這份安心體驗,能與琦琦為您帶來的温暖服務相輔相成,我們深感榮幸。酒店坐落於城市核心區位,毗鄰萬達廣場,期待在您下次光臨錦州時,能繼續在這片充滿新意的空間裏,為您呈現更多值得回味的居停時光。
Response from Property: 尊敬的賓客:萬分感謝您給予錦州新世界酒店如此滿分的認可和細緻的好評!看到您説這次入住“遠超預期”“每一個細節都讓人驚喜”,我們心裏滿是温暖和動力~您特意提到從地下停車場到前台的高效熱情服務、工作人員主動問好的温暖,這正是我們一直想傳遞的貼心——讓每位賓客從到店起就感受到被尊重的暖意。而您最愛的“夜景彩蛋”,聽您描述在窗邊浴缸看女兒河與城市燈火交相輝映的浪漫,我們也跟着得這份愜意格外珍貴,能讓您在旅途裏卸下疲憊,就是這處風景最好的意義呀。自駕友好的地下停車場、解您燃眉之急的洗衣房、晨起鍛鍊的健身房,還有方便去往遼瀋戰役紀念館、淩河夜市的地理位置,能實實在在幫到您的出行,我們特別開心。您的“強烈推薦”是對我們最大的肯定!錦州新世界酒店全體夥伴都盼着您下次再來,再賞一次女兒河畔的夜景,再享一次舒心的停留~
Response from Property: 尊敬的賓客,您好!非常抱歉沒能給您帶來良好的入住體驗,我們真心感到愧疚。關於早餐的問題,是我們溝通銜接出現了嚴重失誤,給您造成了困擾,後續我們會杜絕這種情況再次發生,關於房間存在的被褥潮濕的問題,可能是最近錦州連雨天氣所導致的,裝修異味我們已經採取加強通風、放置凈化設備等措施加速散去異味,力求為每位客人提供更舒適的入住環境。馬桶沖水噪音以及淋浴出水問題,我們已經立刻反饋給工程部門,對所有房間進行全面排查檢修,確保徹底解決問題,絕不能再讓其他客人遇到類似情況。同時也感謝您的反饋,再次為給您帶來的不愉快深表歉意,如果您有再次入住的計劃,也希望您給我們一個致歉的機會,真誠期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客,您好!感謝您首次到訪錦州便選擇下榻我們酒店,更欣喜您用"很高級很新"來形容這段初遇。您對寬敞空間的認可與"下次還住"的約定,是我們收穫最珍貴的禮物。正如您所言,錦州是一座承載着厚重歷史的英雄城市。酒店坐落於城市核心區位,毗鄰萬達廣場,也正是希望以這份便利,助您從容探訪遼瀋戰役紀念館等承載城市記憶的地標。而我們致力於呈現的,不僅是煥新的環境與舒闊的房間,更希望成為您探索這座城市的温暖驛站。期待在您下次造訪時,我們能以同樣用心的服務,陪您繼續感受錦州的英雄氣韻與人間煙火。
Response from Property: 尊敬的客人,特別感謝您抽出時間分享這次超棒的入住體驗,每一個細節的肯定都讓我們特別暖心!知道高樓層的房間幫您將錦州市容盡收眼底,讓您在房間裏也能感受到城市的風景,我們特別開心;同時也很欣慰酒店嶄新的設施、合理舒適的房間佈局,以及乾淨整潔的衞生環境,都給您帶來了舒心的居住感受。尤其要謝謝您專門為3樓中餐廳點贊!能讓您品嚐到色香味俱全的菜品,還感受到得體貼心的服務,是中餐廳團隊最在意的事,我們也會把這份認可傳遞給他們,繼續保持這份品質。期待下次還能有機會接待您,讓您再次體驗到這份舒心與滿意!