Song Hotel Jinan Fengming

The hotel has a first-class environment, complete facilities, and a convenient location. It is a good place to get quiet in a busy city. The quality of various services is very good. The hotel park can pick you up and drop you off at any time. The housekeeper Xiao Zhu provides very good service~

The hotel environment is very good and the room is very comfortable. The housekeepers Xiao Yang and Xiao Zhu are very thoughtful. They added WeChat when checking in. Every time there is a need, they reply immediately and arrange it very well. The breakfast is a wide variety and tastes good.

Very satisfied with the stay. Miss Zhu, the housekeeper, was very patient and gentle. She helped me find four or five couriers, because the courier put the couriers in three different places and it took quite time to find them. Miss Zhu, the housekeeper, was very responsible and helped me find them all. I am really grateful~~ And Wang Yikang from the concierge department (I don't know if I heard the right word, I forgot to ask specifically which word his name was) was really great. He drove steadily and spoke very gently. He was very considerate and introduced me to the places to visit in Jinan and reminded me about what time I would return to the hotel for fear of traffic jams and missing the plane. I had a lot of fun. The most important thing was that I felt his eyes were sincere, so what he said made me feel safe. Hehehehehe This trip to Jinan was very pleasant~~~ Thank you again, housekeeper Xiao Zhu (she/he didn't tell me her name) and Wang Yikang from the concierge department~~~ With your enthusiasm for doing things like this, you will succeed in whatever you do in the future~~ I hope it will get better and better~~~

This is a review I want to write seriously, but it's a bad review. I brought my family here because it's expensive and I want to honor my parents, but the experience was very bad. I checked out of Shungeng Villa and climbed Qianfo Mountain. The time was not well arranged. It was more than three o'clock in the afternoon when I checked into the hotel. The family didn't have lunch, so they wanted to use the packed meals to fill up. I called the front desk to ask for a few pairs of chopsticks, but they said they didn't have any. There happened to be two waiters in the room to help us make the sofa bed, so we tried to ask if you ordered takeout (want to see if it is possible to find disposable chopsticks), and the answer was that you eat in the employee cafeteria and don't order outside. The hotel is very remote, and there is no way for a while, so the family can only eat with their hands. This is a disappointing hotel. You can feel that the hotel management is very poor. The waiter drove the electric car to send us to the room at a very fast speed. The electric car on the opposite side was also fast and drove with one hand, and the other hand was looking at the phone. The road is narrow. If the front of the opposite car hadn't entered the green belt, it might have hit it. I feel that it is very unprofessional. There are elderly people in our car, and they feel scared. You can see the pictures I uploaded for the sanitation. The cigarette butts and spit in the toilet in the lobby are glaring on the ground, which is in stark contrast to the hotel price of 1,400 yuan per night. The underground garage is not well managed. The employees' electric bikes are obviously parked in the driving area, which makes it very difficult to get out of the car (attached with photos). After the manager learned that I wanted to complain, he began to explain that the phone may have been connected to the hotel next door. He said that he had done an investigation and did not receive the call we asked for chopsticks. He said that the front desk had chopsticks. The strange thing is that when we called the bed-making service, the person was able to come, and the same call was miraculously connected. I noticed that the hotel is a Huazhu Club. I have listened to Teacher Ji Qi's class. I don't know what a person who pursues perfection would think when seeing the photos of cigarette butts and spit.

I recommend everyone to Fengming Songpin Hotel. Their service attitude is very good. Since I arrived very late, they were very welcoming and would listen to the opinions of the residents. I was greeted by Miss Xiao Gao and a handsome boy. They were all very good! And the aunt who cleaned for me, thank you for your hard work these two days! Facilities: Very consistent with my style Hygiene: Very clean and hygienic Environment: The environment is also good and quiet Service: 100 points for service Xiao Gao's service is very good!

The check-in speed at the front desk was super fast. The staff Xiao Gao was enthusiastic and thoughtful. He also introduced the hotel facilities attentively. The favorability instantly increased! I also like the room very much. I will come again next time! It is definitely the first choice for a family trip for a relaxing date on vacation!