Mercure Jinan Beiyuan Avenue Reviews

Service is great.

nice nice nice nice

It's a newly opened store! Overall it's pretty good! Details need to be improved! I suggest cleaning the hair on the window of the room, the window can't be opened at all! If you don't open the window for ventilation, there will still be some smell when the air conditioner blows for a long time in the room! I originally wanted to stay for a night, but I had to change it after staying for one night! Service: The service is good, and I changed several rooms! Facilities: The elevator needs to be upgraded and debugged. When entering the elevator, 👋 was really pinched! The delay is not a big problem! Including the rotating elevator in the lobby on the first floor! Almost pinched someone! Minibar: There is a bottle of Coke, a bottle of orange juice, and a bottle of soda water

The service of the lady at the front desk is good. There are many types of breakfast. The bus station is right outside. It is also very convenient to go to Daming Lake and other attractions. Recommended to stay

The check-in experience was very poor. There were catkins in the room. After raising the issue, the hotel said that the rooms were all ventilated. The same situation also occurred in other rooms. Then the lobby manager offered to help change the room linens. I was not able to rest until 40 minutes later. However, changing the linens was only a temporary solution. There were still a lot of catkins in the room, and there was no substantial compensation for the delay in check-in and rest from beginning to end. Only an air purifier was sent. The ability to handle the problem can be said to be very poor. For a hotel of this level, this problem should not occur. I was very disappointed. The front desk service was not enthusiastic. The front desk felt like it had not woken up when checking in. In addition, the hotel's location is really not convenient. You can only choose to take a taxi when traveling. Friends who travel don't have to consider this hotel.

The hotel is very new, but the room does not have the smell of decoration. The facilities are very new, the linens are also very good, there were catkins in the room during the catkin season and the problem was solved immediately after the report. The breakfast was also very rich and the ingredients were fresh. Chen Ke's service was very thoughtful. Overall, I was very satisfied.

The room is clean and quiet, there are late night snacks, and the breakfast is quite rich! The service attitude is very good! The surrounding area is not very far from the scenic spots. It takes more than 10 minutes to take a taxi to Daming Lake!

The room is very comfortable, the family room is quite large, the room is quite soundproof, the bed is quite soundproof, the transportation is also very convenient, the service attitude of the staff is very good, knowing that we have to climb Mount Tai, they gave us a lot of water.

Satisfied. The girl at the front desk is very nice and the breakfast is delicious.

Satisfied, recommended to stay

Nice hotel, very good stay

Hygiene: Clean Service: The front desk is very friendly Facilities: There is a washing machine and dryer, which is very convenient

The room is very clean and big, suitable for people who love cleanliness. The hotel is very new and has everything. The breakfast is delicious and the transportation is convenient. The price-performance ratio is very high. The front desk lady is very friendly and very satisfied.

The room was very clean and comfortable, and the toilet was smart. The best thing was that a child took the initiative to give me a purifier, which was thoughtful. The morning was very rich, and the breakfast was open for a long time. I was most satisfied with this after so many visits to Jinan. I highly recommend it and I will never regret it.