Shin Shin Hotel Jeju Airport

Shin Shin Hotel Jeju Airport Reviews

Shin Shin Hotel Jeju Airport

124, Doryeong-ro, Jeju, Jeju Province, 63118, South KoreaSee Hotel Details
Shin Shin Hotel Jeju Airport
Shin Shin Hotel Jeju AirportShin Shin Hotel Jeju AirportShin Shin Hotel Jeju Airport
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

8.3/10
Very Good
520 review
Verified reviews
Location9.0
Amenities7.9
Service8.2
Cleanliness8.2
Filter by:
Sort by:
All reviews(520)
Positive reviews(465)
Reviews with photos/video(113)
Easy to get around(102)
Close to airport(93)
Awesome stay(82)
Great value for money(60)
Convenient for shopping(28)
Parking difficult(16)
Perfect for business trips(13)
Friendly front desk staff(11)
Negative reviews(55)
Guest User
Superior Double Room
Stayed in Jun 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Jul 16, 2025
Everything was excellent except language barrier, but for me it's not a big deal though. Still recommended. 1. 35 minutes from airport by walking, which is very helpful if you've an early morning flight. 2. Near bus station, city park, 24h convient store, ATM, and everything you need. 3. Room is quite spacious ❤️🔥 4. All rooms are not for smoking, but if you're smoker, their provide smoking area beside hotel building.
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. I would be very grateful for visiting our hotel, but thank you very much for leaving such precious reviews. Your reviews give me a sense of pride in my work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
DragonC
Double Or Twin Room
Stayed in Feb 2025
Solo traveler
75 review
9.0/10
Great
Posted on Mar 21, 2025
Welcoming reception desk. Close to airport and pedestrian street. Looks like most of the rooms (at least the floor I stayed in) are mostly twin beds meant for tour groups.
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. I would be very grateful for visiting our hotel, but thank you very much for leaving such precious reviews. Your reviews give me a sense of pride in my work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
Edogam
Superior Double Room
Stayed in Jul 2025
Couple
59 review
8.0/10
Very Good
Posted on Sep 4, 2025
The best point of this hotel is the location. It is quite clean and provides the basics. Will go there if my arrival and departure at the airport is late in night or early in the morning
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. I would be very grateful for visiting our hotel, but thank you very much for leaving such precious reviews. Thank you for the perfect reviews! Your reviews give me a sense of pride at work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
Lianchao Zhang
Double Or Twin Room
Stayed in Dec 2024
Solo traveler
37 review
10/10
Outstanding
Posted on Feb 16, 2025
Very good location just close to the airport around 1.5 kilometers distance, I was taking a bus to the hotel when I arrived and walk to the airport directly when I left
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. I would be very grateful for visiting our hotel, but thank you very much for leaving such precious reviews. Thank you for the perfect reviews! Your reviews have given me a lot of pride at work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
Anonymous User
Double Or Twin Room
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 25, 2025
The hotel is just 10 mins away from the airport. Many shops and restaurants in the neighborhood. It’s very convenient to visit the city.
Response from Property: This is Shinshin Hotel Jeju Airport. I would be so grateful for visiting our hotel, but thank you so much for leaving such precious reviews. Thank you for the perfect reviews! Your reviews have given me the pride of work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
Gansukh Tumurtushaa
Superior Double Room
Stayed in May 2025
Couple
1 review
6.5/10
Posted on Jun 16, 2025
The door and the window of the room I booked were tilted and could not be opened/closed completely. lol
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. We are very sorry for the inconvenience. If you visit again next time, we will try to meet you with better service and room condition. We apologize again for the inconvenience you have caused. Thank you.
jesus l
Superior Double Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 21, 2025
The location was nice and accesible, friendly staff. I'll book here again here for sure
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. I would be so grateful for visiting our hotel, but thank you so much for leaving such precious reviews. Thank you for the perfect reviews! The reviews you left me feel proud of my work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
CWYHO
Superior Double Room
Stayed in Apr 2025
Solo traveler
3 review
9.0/10
Great
Posted on Aug 21, 2025
I thought the location was good--a short walk from shopping areas and Lotte where I can join tour groups. Not many amenities, but I was happy with the price point. The service at the front desk was attentive. It's better if you speak Chinese.
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. I would be very grateful for visiting our hotel, but thank you very much for leaving such precious reviews. Thank you for the perfect reviews! Your reviews give me a sense of pride at work. I hope you only had good memories and I hope to see you in better service and room condition next time! Thank you. I hope you have a great day!
O CW
Superior Double Room
Stayed in Oct 2024
Couple
10 review
9.0/10
Great
Posted on Nov 18, 2024
Good location near airport, can request for taxi to airport for around 6000won.
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. We are very grateful for visiting our hotel. Thank you very much for leaving such a precious review. One of the advantages of our hotel is that it is cost-effective. Thank you for your review. I feel proud of my work. I hope you only had good memories and I hope to see you again next time! Thank you
Guest User
Superior Double Room
Stayed in Mar 2025
Couple
14 review
6.5/10
Posted on Apr 25, 2025
Location although near to Airport but not very near because of the traffic. Room not clean and lack of maintenance. A few group of Chinese tourist spoil the breakfast mood. Chinese tourist too noisy and rude. Stay away from them if possible. Car Park is away from the Hotel building, so should you like to park and carry luggage not so convenient for couple.
Response from Property: Hello, this is Shinshin Hotel's Jeju Airport branch. First of all, we are very sorry for making you feel disappointed. The cleanliness of the room, which is a space that relieves all the fatigue accumulated throughout the day for all the customers who visit our accommodation, is always the most important and we are constantly improving the shortcomings. We will forward the reviews you left to the department in charge so that we can improve them as soon as possible and repay you with good service. Lastly, thank you for visiting our accommodation and leaving your reviews.
Porsche M
Double Or Twin Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 11, 2025
Customer Service was nice and room was clean and spacious. Only problem was there was no access to an air conditioner and windows are not allowed to open, wish there was an option for a fan for proper ventilation and it was kind of hot inside the room during our stay. We were able to dine at the breakfast buffet area and the food selection was okay for the price. Overall nice and located conveniently near the convenience stores and the shopping area and restaurants. Will surely recommend it.
Response from Property: Hello, this is the Jeju Airport branch of Shinshin Hotel. We are very sorry for the inconvenience. If you visit again next time, we will try to meet you with better service and room condition. We apologize again for the inconvenience you have caused. Thank you.
Irenesl
Superior Double Room
Stayed in Dec 2024
Family
1 review
5.0/10
Posted on Feb 2, 2025
Service is bad. We were allocated a room with broken floor tiles. After complaining we were moved to another room where housekeeping don’t even bother to clean the room or make the bed. They just changed towels and put the quilt over the bed. Pillows were left the way we left them. Floor was dirty as it was not vacuumed. We even lost a bag and all the manager said was they didn’t see it. Never go for this hotel. I requested for late check out and they agreed and said I could check out at 1 pm. Upon check out, the manager insisted on charging me for late check out. She apologises for not informing me of the charge in advance but insisted that I pay up. Of course, I refused.
Response from Property: Hello, this is Shinshin Hotel Jeju Airport. Thank you for your review first. I heard you lost your bag, so I looked it up, but there was no bag found at our hotel, and you told me to go to the police station to look for your bag, so I even helped guide you to the location of the nearby police station. And late check-out is of course a charge. The fact that you can check-out until 1 o'clock was that you can check-out at the maximum of 1 o'clock. The check-out time is originally 11 o'clock, but after that time, you will be charged, and other hotels operate the same way. If you reflect it without charge because you check-out at 1 o'clock, what are the other guests coming out at 11 o'clock? And if you look at the information we gave you when you check-in, there are information on the check-out time and the fee that will be incurred after that. We have clearly informed you. We would appreciate it if you could refrain from writing reviews on these natural issues. Thank you for using us.
nk
Double Or Twin Room
Stayed in Dec 2024
Business traveler
37 review
3.5/10
Posted on Jan 5, 2025
The hotel is very close to airport and center of the town. But the bed sheets was dirty and tv can not be function
Response from Property: Hello. I'm so sorry for the inconvenience. I'll improve it through my department in charge. Nevertheless, thank you for the good review. I'll try not to let this happen next time I visit you again.
Guest User
Superior Double Room
Stayed in Jun 2025
Business traveler
2 review
2.0/10
Posted on Jul 12, 2025
The staff don't know English , and don't help me
Response from Property: Hello, this is Shinshin Hotel's Jeju Airport branch. First of all, we are very sorry for making you feel disappointed. The cleanliness of the room, which is a space that relieves all the fatigue accumulated throughout the day for all the customers who visit our accommodation, is always the most important and we are constantly improving the shortcomings. We will forward the reviews you left to the department in charge so that we can improve them as soon as possible and repay you with good service. Lastly, thank you for visiting our accommodation and leaving your reviews.
MusiqueC
Superior Double Room
Stayed in Nov 2024
Family
5 review
5.0/10
Posted on Jan 17, 2025
Over all experience I will rate it 5/10 Aside from a good and respectful staff, if they can improve english conversation, Room service they would do it depends when you ask to make up your room, yet they don't usually vacuum the carpets daily But I like the place, its near the airport and car rentals Its right there in the corner Yet. the parking lot is across the street, need to walk and freeze outside 😅 Incomplete bathroom amenities like bidet
Response from Property: Hello, this is Shinshin Hotel Jeju Airport branch. Thank you so much for your visit, but thank you so much for leaving your precious review! The basic annual cleaning of our hotel is to replace water, towels, and empty the trash can. The annual cleaning does not include carpet cleaning, but we will clean it if you request it. We are very sorry for the lack of communication in English. We will forward that to the relevant department so that it can be improved. There was no parking lot inside our hotel, so we prepared a separate parking lot outside, and we apologize for the inconvenience you felt. Thank you for complimenting our hotel's location even though you felt uncomfortable. If you visit again next time, we will try to make you stay more comfortable. Thank you. Have a nice day.