Joudyan Red Sea Mall Jeddah by Elaf Reviews

Excellent service & amenities. Only negatives were prayer mats in both rooms were not cleaned and sea view room was noisy from late activities in the hotel ground floor.

Very nice and welcoming people at reception. Thank you Mark Alvin for cleaning my room in such a short time to allow me continuing to work. Hotel Recommended :)

Clean, nice location near Red Sea Mall in Jedah

On arrival, it took a long time till the room was ready, when we enter the room the floor was slippery (as they just finish cleaning with out drying the floor) & my wife unfortunately slipped on her back & suffered from low back pain. In addition the room size & facility was for a regular room not a junior suite as the size was not matching the measurement described by the website; (Actual size: 43,2 m including the bathroom) although in website it was 50m, I ended up paying full price of suite for 2 days while in reality it was just a regular room. Moreover on the website the capacity was 3 people while in reality it was queen bed .. (1) During our 2 days stay we face a lot of difficulties with the staff, the A/C was not working properly we contacted the staff but no solution, they only give promises to fix. I had to call several time if I want my room to be cleaned & there is always excuses which I have never face in any other 5 star hotel that I used to stay in some of these excuses are ( the staff on break, the staff are busy). I had a bad experience at this hotel & I wished if I had the chance to check out immediately, but unfortunately the occasion that I came to attend was in this hotel. I’m sending this complain hoping that my feed back will be taken in consideration & work on these points, in addition I’m looking for refund for the money that I paid for a suite with an official apology from the hotel. I am confident that you stand for your customers as hotels posted on the website should be help to a high standard

Our stay at the hotel was nothing short amazing, with excellent service luxurious accommodations, and a memorable experience overall

Good breakfast, good location

Very goood

Maybe the hotels in Jeddah are generally expensive! I chose this hotel in the shopping mall after 2 days. The room is quite big, but the facilities are a bit old and musty. I can't see the city view in the city view room I booked, and I can't take pictures of the city view even if I want to.

I will not stay at this hotel again for several reasons. The reception was very bad. I arrived and did not enter the room until three hours later. Also, and this was a major reason for not repeating the experience, was the noise of the cars. Note that I had taken a room with a sea view, but the noise of the cars was so loud that I could not sleep.

There is a problem with the light entering the room in the morning, which causes disturbance due to the curtains not being designed properly. Please accept the comment, but with sincere appreciation.

- The location is excellent inside the market, good for shopping 👍 What I didn't like: The price is exaggerated, very expensive, and for the same price there are better and cheaper ones The lounge is noisy downstairs until late at night, it is clear that the insulation is bad The floors of the rooms have stains that need more cleaning There is no hair dryer, and we asked for it, but unfortunately they brought it to us the next day Delay in checking in after 6 pm and the noise from 10 am to alert us to leave

The location is excellent, and the Red Sea is about 100 meters away. Facilities: Not bad, and the room is big. The mattress is really soft and has good support. This Simmons mattress is the most comfortable I have ever slept on in my life. The last photo is the view from the window, and the Red Sea is not far away.

Great hotel but we were late to check in and I didn't get my room until 4:40, and the second room was 5:15 unfortunately My daughter's sleeping schedule was messed up with her canine tooth and she was upset Also the fridge was broken and I asked them to fix it but no one came Other than that it's my favorite hotel because of its connection to Red Sea Mall, location, cleanliness and comfort, thank God

The hotel is clean and the service is excellent, but the price is exaggerated.