Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint Reviews

Customer service in the afternoon was a little rough at check out was a little bumpy...but the stay waspleasant

I didn’t receive the room I booked , I was put in a smaller room & there’s not many amenities but no other complains.

The hotel was okay, not a lot of amenities. Breakfast was very simple. Staff was REALLY RUDE. Staff kept asking questions in regards of our dogs being service animals. My dogs are super well behaved and have never shown any signs of aggression. Staff members kept looking at us and would make faces ever time we walked our dogs to go out to potty. Overall the hotel was alright.

Nice and affordable hotel with very nice and welcoming receptionist.

The cleaner stole my razor!! It's really weird. She even said she didn't take it. The hotel manager doesn't care. They are all a bunch of untrustworthy people.

I stayed at this hotel after going to the beach on the weekend while I was on a business trip, and it was good value for money. The facilities weren't bad either.