Hometown Inn & Suites Jacksonville Butler Blvd./Southpoint Guest Reviews
2.5/5
95 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location2.5
Amenities2.4
Service2.5
Cleanliness2.5
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All reviews(95)
Positive reviews(5)
Reviews with photos/video(2)
Negative reviews(1)
Guest User
Standard Queen Room
Stayed in Mar 2024
Solo travelers
1 review
3.7/5
Posted on Mar 21, 2024
I didn’t receive the room I booked , I was put in a smaller room & there’s not many amenities but no other complains.
Danny3
Standard Queen Room
Stayed in Apr 2023
Couples
4 review
2.7/5
Posted on Apr 9, 2023
The hotel was okay, not a lot of amenities. Breakfast was very simple.
Staff was REALLY RUDE.
Staff kept asking questions in regards of our dogs being service animals. My dogs are super well behaved and have never shown any signs of aggression.
Staff members kept looking at us and would make faces ever time we walked our dogs to go out to potty.
Overall the hotel was alright.
Dr.Max
Standard Queen Room
Stayed in Dec 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Nice and affordable hotel with very nice and welcoming receptionist.
Naj
Queen Room
Stayed in Feb 2022
Couples
1 review
4.0/5
Very Good
Posted on Feb 23, 2022
Room is okay . I like the bathroom it’s really nice and the staff is nice they also serve us breakfast. Booking was not fast
TaylorTiffany
Queen Room
Stayed in Dec 2021
Family
1 review
3.0/5
Posted on Dec 24, 2021
Its ok cheaper if you book online.
Guest User
Standard Queen Room
Stayed in Feb 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Mar 11, 2024
I stayed at this hotel after going to the beach on the weekend while I was on a business trip, and it was good value for money. The facilities weren't bad either.