The G Hotels Istanbul

The G Hotels Istanbul Reviews

The G Hotels Istanbul

Bağlar, Mimar Sinan Cd No: 35, Bagcilar, Istanbul, 34209, TürkiyeView Hotel Details
The G Hotels Istanbul
The G Hotels IstanbulThe G Hotels IstanbulThe G Hotels Istanbul
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The G Hotels Istanbul Guest Reviews

4.3/5
Very Good
155 review
Verified reviews
Location4.1
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(155)
Positive reviews(148)
Reviews with photos/video(21)
Awesome stay(20)
Great service(20)
Awesome rooms(9)
Delicious breakfast(8)
Great location(6)
Great value for money(5)
Negative reviews(7)
ttgele
Superior Twin Room
Stayed in Nov 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Dec 24, 2024
I Loveedddd this hotel! Yes, it’s on the other side of the city but it’s worth it. The brekkie was clean and filling, the room and bed warm, and they went out of their way to provide excellent service. Shout out to Nada for the personal touch. One thing to note - the room cards stop working everyday, so it is best to check with the front desk and get new room cards.
Response from Property: Dear Valued Guest,Thank you for your feedback! We are pleased to hear that you are quite satisfied with your overall experience at our hotel. We appreciate your comments on the cleanliness and are glad you found our service to be very good. Your input helps us enhance our offerings to ensure a pleasant stay for all our guests. We hope to welcome you back soon for another enjoyable stay in Istanbul!Best Regards,Guest Relation Officer
Saad Ibrahim
Superior King Room
Stayed in Nov 2024
Family
4 review
4.5/5
Great
Posted on Jan 3, 2025
It’s the best an experience. The reception employees are very kind Thanks for Ameer and Aras they are so helpful and friendly 👏🏼
Response from Property: Dear Saad,It's wondeful to hear such positive feedback from our guests. We're thrilled to hear that you enjoyed your stay at our hotel and found our staff helpful. Our team work hard to ensure our guests have a great experience .I'll make sure to pass on your kind words to our staff . We look forward to welcoming you back in future. Thank you for choosing to stay with us :)Best regards,NedaGuest Relatin Officer
Wshyar Abdulhakeem
Superior Twin Room
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 18, 2024
I have stayed at dozen of hotels in (Istanbul). This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.
Response from Property: Dear Wshyar,We're delighted to hear that you enjoyed the experience of staying with us. your feedback is greatly appreciated and we look forward to see you again soon.Best regards,Guest relation Officer
Guest User
Superior Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Very friendly front desk service, they are very warm and make people feel friendly! The impressive lady Neda helped me a lot, all in all a great experience!
Response from Property: Dear Valued Guest,It's wondeful to hear such positive feedback from our guests. We're thrilled to hear that you enjoyed your stay at our hotel and found our staff friendly. Our team work hard to ensure our guests have a great experience .I'll make sure to pass on your kind words to our staff . We look forward to welcoming you back in future. Thank you for choosing to stay with us :)Best regards,Guest Relatin Officer
steveyong
Superior King Room
Stayed in Oct 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Dec 3, 2024
Everything is good at this hotel. The staff are friendly and helpful especially Neda who had been most helpful. Very conveniently located next to the metro too. Only drawback is that lack of food choices in that area especially for breakfast.
Response from Property: Dear Yong,Thank you for your feedback. We're pleased to hear that you found everything at the hotel to be good, and that our staff, were helpful and friendly. The convenient location next to the metro is indeed a great advantage. We appreciate your note about the limited food choices in the area for breakfast, and we'll take that into consideration. Thank you for sharing your experience! We look forward to welcome you again for another memorable experience :)Warm Regards,Guest Relation Officer
Guest User
Superior Twin Room
Stayed in Nov 2024
Solo travelers
9 review
3.2/5
Posted on Dec 27, 2024
Clea and location is good but not all staff were friendly. Breakfast wasn’t the best.
Response from Property: Dear Valued Guest,Thank you for taking your time and share your feedback with us . We are glad to hear that you enjoyed staying with us. and thank you for your input which will help us improve our service. We strive to provide a better experience for you in your next trip to istanbul to earn mıssing point from you .Best regards,NedaGuest Relation Officer
Brandinje
Superior Twin Room
Stayed in Nov 2024
Couples
15 review
3.2/5
Posted on Dec 24, 2024
It was good clean abd acceptable I do suggest you to book it as its nice enough
Response from Property: Dear Valued Guest,Thank you for sharing your feedback . We appreciate you taking your time to share your experience. Your input helps us enhance our services for all our guests. Thanks again for staying with us. We hope to see you again in future for even a better stay and earn missing stars from you.Best regards,NedaGuest Relation Officer
Khaled sindi
Deluxe Suite
Stayed in Sep 2024
Couples
21 review
5.0/5
Outstanding
Posted on Oct 22, 2024
It’s was really good hotel, friendly stuff and thanks again for Miss Nada and all reception stuff. It was really professional. I love it. I will come again.
Response from Property: Dear Khaled,Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at our hotel and that our staff, and the reception team, made such a positive impression on you. Your kind words about their professionalism mean a lot to us. We can’t wait to welcome you back for another stay!Warm Regards,Guest Relation Officer
Guest User
Superior King Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Nice hotel with standard rooms, customer service is well done . I had a little issue but they made it up immediately , thanks to Neda for her follow up !
Response from Property: Dear Valued Guest,Thanks for the kind words, and also for taking your time to provide feedback! We're glad to hear the customer service was on point and that any issues were resolved quickly. It's always nice when a hotel takes care of its guests! We truly hope to see you again for an even better stay :)Warm regards,Guest Relation Officer
Abdelrahman
Superior King Room
Stayed in Jun 2024
Solo travelers
23 review
2.0/5
Posted on Jul 6, 2024
Metro station nearby is not working and the service is average Couldn’t sleep well the first night of my stay as the ac wasn’t cooling efficiently
Response from Property: Dear valued guest,Thank you for sharing your feedback with us. We're sorry to hear about your experience and that we fell short of your expectations. We would appreciate the opportunity to make things right and address any concerns you may have. Your satisfaction is important to us, and we hope to have the chance to earn the missing points at your next visit, and hopefully By that time Metro station won't be under construction and it will be ready to use:)Best regards,NedaGuest Relation Officer
Serkan
Superior Twin Room
Stayed in Apr 2024
Business travelers
1 review
1.7/5
Posted on Jun 3, 2024
around hotel, metro construction only taxi available (no other transportation nearby) reception always busy and stressful restaurant not always opened
Response from Property: Dear Serkan,We sincerely appreciate your feedback. It is very important for us to know your views and valuable comments, just want to inform you about metro it's aproxmetly finished and will be active very soon.We are ready to do our best to serve you better every day. We will be pleased to welcome you again on your next trip.Best RegardsHotel Management
Anonymous User
Superior King Room
Stayed in Jun 2024
Couples
1 review
3.7/5
Posted on Jul 6, 2024
Very nice and clean hotel , helpful staff . Only problem was wifi wasn’t really good .
Response from Property: Dear Valued Guest,Thank you for taking your time and share your feedback with us . We are glad to hear that you enjoyed staying with us. and thank you for your input which will help us improve our service. We strive to provide a better experience for you in your next trip to istanbul to earn mıssing point from you .Best regards,NedaGuest Relation Officer
Guest User
Deluxe Suite
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 27, 2025
ikinci kez kaldık çok güzel bir otel
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us and also taking your time to share your experience with us and our future guests. We're delighted to hear that you enjoyed the experience of staying with us. your feedback is greatly appreciated and we look forward to see you again soon.Best regards,NedaGuest relation Officer
Giuseppe
Superior Twin Room
Stayed in Oct 2024
Business travelers
11 review
3.5/5
Posted on Nov 29, 2024
All good, some problem with clean service
Response from Property: Dear Giuseppe,Thank you for your feedback and for rating . We appreciate your input, as it helps us understand how we can enhance our services. We're always aiming for excellence and would love the opportunity to earn a perfect score from you on your next visit. Your satisfaction is our priority, and we look forward to making your next experience even more enjoyable. Thank you for choosing us, and we hope to see you again soon!Best regards.NedaGuest Relation Officer
Guest User
Junior Suite
Stayed in Apr 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 24, 2024
Good hotel with an amazing breakfast menu. Needs to work on cleanness. 7/10
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay with us. We're delighted to hear that you enjoyed our breakfast menu! Our culinary team works hard to provide a delightful start to your day, and it’s wonderful to know their efforts made a positive impact on your stay.We sincerely apologize for any issues you experienced with cleanliness. This is not reflective of our standards, and we are taking immediate steps to address this concern. Your comments have been shared with our housekeeping team to ensure we maintain the highest standards of cleanliness for all our guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience.Best RegardsHotel Managment