"I have just returned back from a 5 night trip to one of our favourite Alpine resorts - Ischgl. We travelled with our 2 adult children and have the best day at the Hotel Fliana. Hotel location is fantastic overlooking one of the main slopes back into the village. Two lift stations directly outside the hotel make this hotel super easy access onto the huge Ski range of Ischgl. Food at the hotel is super - my favourite the Breakfast with lots of choice. Fabulous staff in the dining area - big shout out to Dom who looked after our table ! This is our second visit to the Fliana - our last visit was in 2020 days before the resort shut before Covid. It was so nice to come back and see all the new renovations, and updates. The hotel has made. The spa facilities at the Fliana are EXCELLENT!! They have a rooftop outdoor heated pool and Jacuzzi. An indoor pool and the sauna facilities are pristine and spacious with beautiful lounge areas to relax after your treatments. Another big shout and thanks to David in the hotel bar… what a beautiful bar with great views of watching people down at the end of their day! Fabulous trip - thank you Fliana"

"If I could give this review 0 stars I would, Me and my friends came here with the intentions that this was a welcoming and friendly country and we was very wrong. We entered the hotel and had to wait 20 minutes for the manager to come down from his pit upstairs, we had rang the hotel whilst we was in the reception however nobody was clearly in the reception so the phone just rang an rang until he must of realised his guests were here. The hotel manager was extremely disrespectful to us and spoke down to us, after a misunderstanding from both party’s the manager then began to make comments towards us such as “you lot are all the same” “ you people always try things like this”, we as a group took this personally as we have come into another country and was made to feel small due to our nationality. We were also made to turn the music down at 10pm on a Saturday night which the wife come and began to bang the door, rather than a calm and polite requested to turn the music down it was the complete opposite… the wife told us that again “you people” are always disrespectful and if we don’t turn it off then she will send her husband up which we all felt threatened about. We were so uncomfortable in this hotel and it quite honestly ruined our whole experience of this ski holiday. Whilst we was leaving we was made to pay for the ski pass and the beers we had which we had no problem with, the manager then began to tell us that it MUST BE CASH as there is no card reader, many of us did not have cash or bank cards to withdraw money which then caused the manager to once again be extremely disrespectful to us, we tried to calm the situation down and once again tell me we will pay with card as that is what *********** has stated. Again the manager said he did not have one until he pulled one from his pocket and began shaking his head a began to speak in German to himself which again made us uncomfortable. I would definitely not recommend this place especially if there is more than 4 of you and definitely if you are British as you will be made to feel uncomfortable in a different country."

"Excellent stay at a top hotel in Ischgl. Having just returned from a week at the schlosshotel with a group of friends I can fully recommend the hotel in terms of its location, service, food and amenities. The staff have been amazing and couldn’t have been more attentive, from the breakfast to the evening meal they were superb, making sure any dietary/food requests were met quickly and always friendly. We stayed half board for a week and ate in the Kristallsaal Restaurant where we had a varied 6 course meal each evening. The food was beautifully presented and very well cooked, offering typically a meat, fish or vegetarian choice of main course. Whilst wines were also recommended there was plenty of choice on the full wine list - and a wide range of prices too !! Breakfast is buffet style but there are also plenty of dishes that can be ordered fresh from omelettes, pancakes, eggs benedict etc etc so plenty to get you through a full day on the slopes. There is a ski shop for hire/servicing and storage for your own skis etc there also. Our group all had our skis serviced whilst there and they were well prepped overnight and ready next morning. In terms of access to the slope, the hotel is easy to ski back to at the end of the day - a red run (route 1) down from the top although this can be busy in places when everyone is heading back as lifts start closing. There are many comments about ski out - the hotel is about 50m from the main road, and you can ski out from the front or side of the hotel to the road 50m away (or walk the same) and then there is a very short 3-4 min walk to the Silvrettabahn gondola which really isn’t much effort . As always Ischgl is great for apres ski - the TrofanaAlm bar next door is lively as is the Champagnebar next door. There was some noise late at night from here and the street below but we only heard this if the slept with the windows open, otherwise once closed there was little disturbance. Our room was right at the front overlooking the street - prior to staying we had a few concerns about noise but having now stayed there it really wasn’t a problem, everyone in our group slept soundly (helped by a few drinks over the evening I suspect)! Overall I couldn’t fault the hotel and would highly recommend it and the excellent staff who will look after you very well. If there’s anything you need just ask them! "

"We came from one week skiing in Sölden staying in a 3* hotel therefore we had higher expectations for 4*Hotel Madlein, paying three times more. First of all, we didn't get a welcome gift, (we asked for it in the evening and got drink insted) the room we got (room 109) was very small about 19 square meters, the shower glass was broken, the heat in the common area was broken (I informed about this), and most of all they dont do cleaning daily, only put new towels, we had red wine glasses on table the whole stay. The hotel maintains a standard with great & warming staff so the service is good, the food is great and the location is also great but there are lots of hotels in the same location so this hotel is far from worth it. The spa is fine but as there is a night club in the basement there were a lot of groups having fun (naturally) so it was not easy to relax. On the other hand we loved Ischgl and will definitely come back but choose another hótel."

"Its a very nice hotel, so I will just point out aeas which are not 5 stars for sure: - water at dinner (half board) is 10 euros, or 5 for tap - its quite annoying - no water in rooms unless you order from room service for 15 euros - no heat adjustment in the rooms - salad bar and cheese selection pretty average - there is a normal a la carte menu for dinner, not just the daily selection, but unless you ask you are not told - no owners or manager to greet guests at dinner (which happens in pretty much all austrian hotels) Seems like the hotel needs some attention… these are all minor points but all together they just add up…"

"I don't recommend. The offer states as an apartment for 6 people, 50-55 square meters, but in reality it's a small studio for at most 2 people and 2 small children. The space is also understated. The studio is actually 40 square meters!! The room advertised as a double room is actually a 4-square-meter broom closet!! Prisoner standards are higher! There's a toilet without a sink. There's no balcony or terrace, although the offer mentions a "partial" balcony or terrace. It's clear that the owners haven't renovated the building for many years. There's a cracked drawer in the refrigerator, and no soap. The drying room stinks that we had to put on our ski shoes outside."

"We only spent a few days, but they were really pleasant in this hotel, which makes excellence in customer service its strong point. The breakfast is rich and of excellent quality, while the SPA area is spacious and well equipped, with two elegant steel pools that represent, in my opinion, the perfect combination of hygiene and style. The location of the hotel is ideal: it is practically in the heart of Ischgl, a few steps from the main ski lift. We have been frequenting this resort for over 15 years and this is one of the best hotels we have stayed in, if not the best ever."

"A very spacious cozy room that really made a good impression. Clean with a decent sauna area. Breakfast was fair but could be a bit better having more choices. What I found that was missing was the absence of a cafe/restaurant at the lobby so that one could sit comfortably and enjoy a cup of coffee in the evening."

"Friendly staff from the beginning of the experience, really cool room, comfortable and cozy, buffet breakfast with lot of options. It's just im the center of Ischgl so best location for skiing and apresski. "