Xanadu Makadi Bay - High Class All Inclusive

First room we had was terrible right next to children's play park, BaBa Black sheep old McDonald had a farm ,etc, etc continuous 9 hours a day every day water kettles, non stop screaming. We got moved to a quieter area which was much better but the real Gems of this Hotel are the people working there, they are absolutely brilliant, always smiling and so helpful even when presented with ignorant holiday makers who think they are VIPs (which we heard mentioned a few times) Hamdy who works in the restaurant, Bishoy Yanni who seems to be everywhere, are Stars, but the brightest star in this universe is Mr Ali Afifi a true gem and friend (Habibi) also all the staff at the Lagoon Bar. I would go back there in a heart beat! Benjamin.

An amazing hotel! As a birthday surprise, we were upgraded to a Lagoon Swim Up Apartment — a huge suite with direct pool access in a perfect location, close to everything. The staff were exceptionally kind and helpful, and the food was absolutely delicious. We were pleasantly surprised by the level of hygiene and cleanliness — every few days, the sunbed covers were changed, towels smelled fresh, and the pool water quality was regularly checked. Once, when our child dropped food on the floor in the restaurant and tried to pick it up, a staff member kindly explained that they would take care of it — such attention to detail was impressive! Everything in this hotel is maintained at a very high standard, in every area. Highly recommended! ☀️

Thank you, Nasser Adel, for your great service! You were very kind, attentive, and made sure everything was perfect during my stay. I really appreciate your professionalism and friendly attitude!

We are currently staying at Xanadu Makadi Bay, and it’s our third day here - everything has been absolutely amazing so far! The hotel is beautiful, the sea is crystal clear and warm, the food is delicious, and the territory is always clean and perfectly maintained. The whole team is very friendly, polite, and hardworking - you can really feel that everyone here wants guests to have the best possible experience. We would also like to thank Ahmed, who cleans our room 1157. He does his work very carefully, quickly, and always with a kind smile. Every day our room looks spotless and fresh - he’s very attentive and polite, and truly makes us feel comfortable and well cared for. And we would like to give special thanks to Mohamed from the lobby bar (the one in the photo with us ). He is truly an outstanding person - very kind, attentive, and always smiling. He makes the most delicious cocktails and it’s always such a pleasure to talk with him. What really impressed us is how pleasant, caring, and professional he is. He always supports a friendly conversation, understands guests perfectly, and even speaks and understands some Russian, which made our chats so warm and easy. He manages to stay attentive to everyone, keep up great service, and never loses his positive energy - he really knows how to make people feel welcome. One evening my husband asked Mohamed to pour several kinds of whiskey to try. The next day, my husband couldn’t remember which one he liked most - and Mohamed patiently spent time with me trying to figure it out until he remembered exactly which one it was! That small moment showed how observant, patient, and genuinely thoughtful he is toward every guest. We are very grateful for his kindness, professionalism, and big heart. Mohamed truly deserves recognition from the hotel management - he makes the lobby bar feel like home and creates such a wonderful, welcoming atmosphere every day. We’re sure that the rest of our stay will be just as wonderful as these first days! ☀️ Thank you to the entire Xanadu Makadi Bay team for making our vacation so special. We are so happy to be here and will definitely recommend this hotel to everyone we know! With love from Kirill and Dominika Russia