Bellagio Beach Resort & Spa

Bellagio Beach Resort & Spa Reviews

Bellagio Beach Resort & Spa

El Gouna St, Hurghada 2, Hurghada, Red Sea Governorate, 84599, EgyptSee Hotel Details
Bellagio Beach Resort & Spa
Bellagio Beach Resort & SpaBellagio Beach Resort & SpaBellagio Beach Resort & Spa
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Guest Reviews

8.5/10
Very Good
54 review
Verified reviews
Location8.5
Amenities8.2
Service8.7
Cleanliness8.4
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Positive reviews(46)
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Awesome stay(5)
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Negative reviews(5)
Guest User
Deluxe Jacuzzi Room 1 Queen Bed
Stayed in Jan 2025
Couple
1 review
7.5/10
Posted on Apr 19, 2025
This place has the worst and most unskilled guest relations manager I have ever met. We went to him with 2 complaints, the first was that we found what looked like BLOOD STAINS on our bed sheets, he didn’t take any action, just apologized, chatted with us briefly, then left us and went to other guests. What happened in handling the second complaint though left us FURIOUS. We were woken up by a call at 12 am from Mr. Tamer at the reception asking a casual question that he could have asked any time earlier. We went to Mr. Michael, the guest relations manager, the next morning to file a complaint and he literally left us even more shocked and upset. He kept making excuses for the receptionist behavior, we asked him what would happen next now that we had submitted a complaint and he literally didn’t have an answer or simply didn’t want to give us one. He kept bluffing in poor English that we couldn’t make sense of, then hours later he sent me a message saying that Mr. Tamer (the receptionist) will “provide all the necessary information”. Mr. Tamer was the one who handled our check-out, and unsurprisingly he acted like nothing happened. Up until that point we liked the place and service and were even ready to overlook the sheets situation and leave a good review, the food was really nice and the restaurant workers were amazing. But safe to say that the guest relations experience ruined the whole thing for us.
Mr Chop and Travel
Deluxe Jacuzzi Room 1 Queen Bed
Stayed in Dec 2024
Couple
3 review
7.0/10
Posted on Jan 27, 2025
This hotel is advertised as a 5 star but I think 3 star would be more deserving. Best points - The pool & the Jaccazui suite room were amazing. Their spa facility and gym looked very good. Bad points - I was not given my welcome pack until the day before I checked out. The buffet food was very basic with not much flavour. All the pastries were basic and bland besides the baklava. I was told they are short staffed and have no drink when I asked room service to bring some up. The A La Carte was all pre booked so I cannot comment on how those were as I did not get the chance to try these. The drinks were watered down and not great at all. Honestly I booked it based on the room and that was the best thing. Even when they cleaned the room and changed the towels they left the plates and drinks in the room.
Ania
Deluxe Sea View Room
Stayed in Apr 2024
Couple
1 review
9.0/10
Great
Posted on May 6, 2024
Hotel is nice, room big and comfortable. Food and drinks really good and amazing cafe with cookies. Staff really nice. Beach good for kitesurfing. Price that we get Was law for this standards. But..... My disapointet Was that we extra pay for room see view. We get 1176 at 1 st floor that in our opinion is pool view - sorry maybe from second floor is better. This is the reason why I dont want to give 5 stars ......
mr.ankily
Deluxe Back View Room
Stayed in Jan 2024
Family
8 review
9.0/10
Great
Posted on Feb 6, 2024
Guest Service 24-Hour room service Free wireless internet access Complimentary use of hotel bicycle Laundry service Tour & excursions Spa Semi open & outdoor restaurant Poolside bar Car parking Swimming pool/ Jacuzzi Public computer Disable rooms & Interconnecting rooms 24 Hour security
Habib
Bellagio Suite
Stayed in Jan 2025
Family
2 review
8.0/10
Very Good
Posted on Feb 20, 2025
We had a decent stay at this hotel. The welcome and service were satisfactory, and the restaurant staff in particular, Elsayed, was particularly friendly and attentive. On the other hand, the breakfast was a bit average, there may be some room for improvement on that side. Overall, good value for money for a pleasant stay.
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Stella Charlotte
Deluxe Sea View Room
Stayed in Dec 2024
Family
6 review
4.0/10
Posted on Jan 31, 2025
My experience at the Bellagio Hotel was more than problematic! I arrived with my sister on Saturday, January 25, 2025, the first room we were given was unsanitary, so they gave us a second room ... still unsanitary. We had to go through Trip to get a third room, thank God it was better than the others but the security chain was broken and the door in poor condition, a kick and someone could easily get in at night, so that's why we found a technique to sleep peacefully ... By the way, I would like to thank the advisors who were able to solve the problem remotely 🥲 Be careful because you have to reserve your table in one of the 4 restaurants and that ... no one tells you !! The hotel is still very pretty and very beautiful, but the lack of cleaning, and the lack of hygiene is felt.
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6/8
Guest User
Deluxe Back View Room
Stayed in Apr 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on May 21, 2025
Good hotel. Food is also not bad. Need a shuttle to the airport
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Guest User
Bungalow
Stayed in May 2024
Couple
1 review
10/10
Outstanding
Posted on Jun 25, 2024
We had a very pleasant stay at the Bellagio, the hotel is about twenty minutes from the center but with Uber prices it is very accessible! The hotel has everything you could need, a huge swimming pool, as well as others for the little ones. Activities are present every day. The meals are diverse and varied, but still very fatty, it takes a little time for your stomach to get used to it! We had an electrical incident in our bungalow and we were upgraded to a jacuzzi room at no extra cost. Thank you to reception for this gesture! Just one negative point, the manager of the cosmetics shop near the swimming pool is a crook, he never gives the same prices, one time €10 then the next day €25. For a moisturizing cream bought at the small shop near the reception it was €5 and he wanted to sell it to us for €25 even though it was exactly the same! And we had the same experience with him for a bracelet sold for €1 that he wanted to sell us for €5! A piece of advice: don't buy anything from this person who is just dishonest, go instead to the reception shop or the 3 pyramides store next door! A small negative point also on the nuisances committed by the children in the swimming pool, it is horrible, they play with their balls and people get shot in the head, they splash everyone, the lifeguards although very nice do not say absolutely nothing, we are obliged to intervene ourselves to calm the children, we should create a space for ball games that would allow people wanting calm to rest! Otherwise the hotel is great! Everything is there for a great vacation!
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Guest User
Deluxe Jacuzzi Room 1 Queen Bed
Stayed in Oct 2022
Couple
1 review
10/10
Outstanding
Posted on Nov 23, 2022
Excellent experience in this resort that I would recommend to anyone: although we were a young couple and the resort is also for families we never felt this thing and we were able to relax without any stress! Beautiful and super clean room, various restaurants and bars where you can eat well (the all inclusive formula is really perfect!), Professionalism and kindness of all the staff (really thank you from the first to the last!!), and also of the entertainment service ( never intrusive, all nice and engaging!!! ). Swimming pools with hydromassage, beach with super clean sea, what more could you ask for? A very pleasant discovery in Hurghada! Thanks again and we hope to see you soon!!!
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Pam H
Stayed in Mar 2025
Couple
10/10
Outstanding
Posted on Apr 29, 2025
Hotel, Rooms, Restaurants, Bar, Swimming Pools, Beach were all excellent. This hotel is immaculately clean. Very friendly staff and food was very good. We booked for two weeks and plan to return here next year as we were very impressed. You won’t be disappointed.
6/34
Response from Property: Thank you for choosing to stay with us at the Bellagio We are delighted to hear that you had a satisfactory experience during your recent visit. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.
Gheorghe C
Stayed in Apr 2025
Family
2.0/10
Posted on May 3, 2025
We will never come back here again! See the pictures for yourself! A hotel under constant renovation and totally disorganized. But it is done on the nerves of tourists. And the renovations are of very poor quality. It does not even deserve three stars, so five stars can not even be talked about. Old, damaged furniture, unpleasant smells in the rooms, old and torn towels and bedding.
6/31
Response from Property: Good afternoon ! We are sincerely sorry that you experienced any discomfort during your holiday. We take the wishes of our guests very seriously. We take your feedback into account and commit to continue to work to improve our activities in order to minimize possible inconveniences and improve the quality of service! With respect and best wishes Bellagio Hotel Team
Mehrie D
Stayed in Jun 2025
Traveling with friends
10/10
Outstanding
Posted on Jul 6, 2025
The best experience, with every staff member being so nice and welcoming.The rooms were nice and food was good but could have some more flavour.The animation team, Ahmed, Tona and Mahmed were so helpful and took care of us girls on the trips.would definitely recommend as the entertainment was very good and enjoyed our time here !
Response from Property: Good afternoon Thank you for taking the time to leave a review about the Bellagio Hotel. We are very pleased that you remembered and enjoyed your stay with us. We look forward to meeting you again! Best regards, Bellagio Hotel Team
Maria D
Stayed in Jun 2025
Traveling with friends
10/10
Outstanding
Posted on Jul 4, 2025
We really enjoyed our trip, there are so many good food options, the staff are all friendly, there’s always something fun to do during the day. The animation team are the nicest people they have so much energy and they always bring positive vibes. Ahmed, Tona and Mohammed especially were very kind we enjoyed speaking to them. I would definitely recommend coming to this hotel as there’s always fun activities happening everyday. We can’t wait to come back again
Response from Property: Good afternoon Thank you for taking the time to leave a review about the Bellagio Hotel. We are very pleased that you remembered and enjoyed your stay with us. We look forward to meeting you again! Best regards, Bellagio Hotel Team
Annemarie C
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 13, 2025
Just back from 10 days, stay here. What really makes the hotel is the staff. Our housekeeper, Mohamah, was excellent he went out of his way to keep our room clean and tidy, and the designs he did, even making a balloon arch by himself, were unreal. The life guards Muhammad and Immokel ( sorry if I have misspelt your names) were absolutely fantastic i can't praise them enough saving us Sunbeds and even making pillows for them out of towels, gave my daughter a lilo and my partner a pair of sunglasses they truly made our holiday fantastic. I also have to mention the barman at the beach bar, Mina, who went out of his way all day long to serve us drinks. The hotel is very clean and we always found something to eat. All the staff in the hotel are so friendly and welcoming. This is what truly made our holiday special. We will definitely be returning. Thank you all so much ❤️
6/7
Response from Property: Dear Guest, Thank you from the bottom of our hearts for your wonderful words! We are truly touched by your detailed feedback and delighted to know that our team, especially Mohamah, Muhammad, Immokel, and Mina, made your holiday unforgettable. We are proud to have such passionate and dedicated staff members who go the extra mile to bring joy to our guests. Your appreciation means the world to us, and we will be sure to pass your compliments to everyone you mentioned — they will be thrilled to hear your kind words! We can't wait to welcome you back to Bellagio for another fantastic stay. Warm regards, Bellagio Hurghada Team ❤️
Jacob K
Stayed in Mar 2025
Family
8.0/10
Very Good
Posted on Apr 16, 2025
The hotel has a beautiful, welcoming lobby that always smells fresh and clean a great first impression when you walk in. The staff speak multiple languages, which is a big help for guests who don’t speak English. They’re incredibly friendly across the board from housekeeping to the front desk, restaurants, and bars. You can really feel that they do their best to make guests feel comfortable. The rooms are spacious and cozy, with large balconies that are perfect for relaxing. Cleaning is generally good, but there’s room for improvement especially with the towels. Some still looked worn and stained even after being washed. There are several restaurants on-site offering a variety of cuisines. The food is overall delicious and of good quality. Coffee, however, was a bit of a letdown across the board except for the café in the lobby, which served the only decent cup. So if you’re a coffee lover, that might be a small issue. The kids’ club opens a bit later than expected, at 10 AM, but it’s well worth the wait. It’s well-equipped with lots of games and activities to keep the little ones entertained. Entertainment is one of the hotel’s strongest points. The animation team puts on new shows every night based on a rotating schedule, and they’re genuinely fun to watch. The hotel also has multiple water parks for both kids and adults, which makes it easy to enjoy your time without even needing to leave the resort. The beach itself is clean and pleasant, but there’s not much marine life close to the shore. If you want to see fish, you’ll need to take a boat trip but fair warning: the boat excursions could use a lot of improvement. There’s basically no safety provided, which isn’t ideal if you’re traveling with young kids or non-swimmers. The food on the boat wasn’t great, and there wasn’t much to see when it came to snorkeling either, so I wouldn’t set high expectations for that part. The hotel has a 24/7 on-site doctor for both adults and children, which is a huge plus and adds peace of mind during your stay. Lastly, keep in mind that the hotel is about 25 minutes away from the city center. You’ll need a taxi if you want to explore, but the hotel does have its own shops and souvenir options on-site though they are definitely more expensive than what you’d find in town.