Hurghada Long Beach Resort Reviews

Everything was good the service was excellent and all the staff are friendly

Overall it was terrible. We stayed for three nights. On the first night we found blood stains on one bed and a lot of black dirt on another bed. We called the reception three times and waited for several hours but no one came to change the bedding. Finally we were too sleepy and called the reception to say no need to come and change it tomorrow. At nearly 1:00 am, the service staff knocked on the door and woke me up to change the bedding. Is this kind of hygiene standard for this hotel? Is this kind of slow service standard for this hotel? Is knocking on the door in the early morning to wake up the guests the service standard for this hotel? The food was average, almost unpalatable. I don't know if they deliberately made the food unpalatable to prevent guests from eating too much. On the last day when we checked out, they said that they didn't copy our passports when we checked in. They were lying because they had asked us to copy our passports when we checked in. They must have lost the copies, but they lied that they didn't copy them. My friend took the bag where my passports were at the gate. It took more than ten minutes to go back and forth from the reception to the gate. We had a flight in the morning, so I said I didn't have time to get it, and the reception accepted it. Then they called the security guard at the gate to intercept us and chased us out to ask for our passports. I don't understand. In short, this hotel has poor service, bad food and the staff lie. 总体比较糟糕。一共住了三晚，第一晚我们发现一个床上有血渍，一个床上有很多黑色的脏东西。打了前台三次电话，等了好几个小时都没有来换床上用品，最后我们实在太困了，给前台打电话说不用来了，明天再换吧。接近凌晨一点时，服务人员敲门把我吵醒了要换床上用品。这样的卫生状况是这家酒店的标准吗？这样慢的服务是这家酒店的标准吗？凌晨敲门把客人吵醒是这家酒店的服务标准吗？ 食物很一般，快接近难吃的程度了。不知道是不是故意把食物做的难吃防止客人吃很多。 最后一天我们退房时，说入住时没有复印我们的护照。他们在说谎，因为入住时已经问我们要护照复印了，应该是他们弄丢了复印件，但是他们就满嘴谎言说没有复印。我放护照的包朋友拿着了在大门那边，从前台往返大门要十多分钟，早上我们赶飞机，我就说没有时间去拿，前台就接受了。然后他们又给大门的保安打电话拦截我们，追出来要护照。我不能理解。 总之，这家酒店服务差，食物难吃，工作人员会说谎。

Long beach resort was an average experience. Food was okay and not amazing. Very family oriented and very german/eastern european vibe. The biggest complaint was regarding the room. We booked a standard room and were given a family kids room. We had to complain twice to get a new room, and even then it wasn’t the standard room we ordered. Staff wasn’t exceptional overall.

Fabulous i have such an amazing time the buffet is so good. The room really clean the night they have little party super i recommend i will come back for sure

Good nice beautiful comfortable gorgeous beach excellent service friendly people convenient traffic clean room delicious food.

First of all, the room furnishings are very old, there is no internet except the reception and lounge area of the hotel, it is impossible to find a place to sit in these places, the safe Box does not work, there is only water in the minibar, the rooms are far away and you have to walk outside to get to the main building and the dining hall, even though we have a baby stroller. We had a hard time, it is impossible to find a place to sit in places where there are very limited places to spend time after the meal, the food is bad, drinks are limited, after 19.00 it is forbidden to sit in the lobby bar with people who have money and children, it is ridiculous, the hotel seems to only serve Russians and they are rude and disrespectful. already. It's ridiculous that those who stay at least 4 nights can use it to make reservations at à la carte restaurants. If you are 1 minute late than the check-out time, you cannot open the room door. Beach towels smell very bad. It is impossible to find a place on the sun loungers by the pool. Room cleaning is inadequate. Stomach upset occurs due to food. Food options are very few. I do not recommend it in any way.

Hotel location is not perfect, customer friendly behavior only in restaurants, apartments are faraway from main buildings, reception does not tell about services, free wifi is not work in apartment.

simply awesome. hotel, facilities, service, staff. You should choose without thinking. There is a reef on the hotel's beach, you can see incredible fish.

Good stay, great food and drinks

The hotel is slightly off the beaten track but it is super big. There are almost no Chinese tourists. There are many and big restaurants. The three meals are included and it is really good. We stayed in a two-story villa room, which is right in front of the stage. There are different performances every night. It is quite lively and fun. We need to take a shuttle bus to leave the hotel. This bus is very unreliable, especially when we have to rush out early in the morning. We called three times to urge them, but they didn’t show up. Finally, I ran out to catch the diving bus by myself😂 I asked the taxi at the front desk the night before I booked the airport shuttle. They said it was 15 US dollars. The next day at noon, they changed the person and quoted 20 US dollars 😡 This is a random price. I was in a hurry to catch the diving bus that morning. My wallet was not locked up and 100 US dollars was stolen😭😭😭 I didn’t notice it at first, and I confirmed that 100 US dollars were missing when I came back because it was the last 100 US dollars. It’s really speechless. There are many people who cheat money in Egypt, and they also steal money, and they are in the hotel!

The sea view is beautiful and the service is touching. We booked a room temporarily to rest for a few hours because we were going to the airport that day. In order to try the Lebanese restaurant there, the table was sprinkled with flower petals, which was very warm. It is an old hotel and well maintained. There are entertainment performances in the evening. All-inclusive, the price last month was very favorable, and the cost performance was very high.

The environment in the room is average. The hotel is big and the outside is nice. I like the beach and the Jelly Sea.

The room is just like a normal five-star hotel, but the overall service is very good, the all-inclusive breakfast is very delicious, and the overall service of the hotel is very good, but if you want to book those entertainment activities, it is recommended not to book from the hotel, the price will be inflated, about 40 US dollars, but if you book for four people, it should be about 600 pounds, such as chasing dolphins, so it is not recommended to book anything at the hotel, but the overall facilities of the hotel are very good, and it is very large, there is a beach, a sea gym, the food is delicious, and there are two restaurants. I recommend everyone to come to this hotel. It is good

Ctrip's service attitude is very good. However, the hotel room is not as good as expected, but the rich meals make up for it.