New Century Grand Hotel Huaian

New Century Grand Hotel Huaian Reviews

New Century Grand Hotel Huaian

No.135 Shuidukou Avenue, Qingjiangpu District, Huai'an, Jiangsu, 223001, ChinaSee Hotel Details
New Century Grand Hotel Huaian
New Century Grand Hotel HuaianNew Century Grand Hotel HuaianNew Century Grand Hotel Huaian
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Guest Reviews

9.4/10
Outstanding
2348 review
Verified reviews
Location9.6
Amenities9.2
Service9.5
Cleanliness9.4
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All reviews(2348)
Positive reviews(2311)
Reviews with photos/video(445)
Friendly front desk staff(387)
Delicious breakfast(365)
Secluded lake view(105)
Perfect for kids(104)
Great swimming pool(77)
Delicious buffet(71)
Clean pool(17)
Negative reviews(36)
Feixing
Lake-view Twin Room
Stayed in Nov 2023
Family
33 review
10/10
Outstanding
Posted on Jan 2, 2024
Comfortable beds and big room.Helful staff and the food is great.Definitely will book again.
Response from Property: Dear guests, thank you very much for staying at Grand New Century Hotel Huaian. I am very happy to bring you a satisfactory stay experience. It is a great honor for our service to be recognized by you. We will certainly continue to work hard to bring you more quality services. We look forward to your coming again.
Guest User
Lake-view Twin Room
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 5, 2025
As soon as you enter the room, you can see the lake outside the window. The environment is super good. You can take a slow walk in the morning, the air is fresh, and the front desk assistant Xiao Han is warm and thoughtful when checking in. This is a recommended hotel with a five-point praise!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at New Century Grand Hotel Huai'an. We are very glad that you have a pleasant stay. Thank you for your review of the hotel and your affirmation of our services. Providing a warm and comfortable environment is our goal. Kaiyuan Hotel is committed to providing guests with "efficient and convenient", "caring at all times", "meticulous" and "surprisingly pleasant" "Kaiyuan Care" services, caring about and doing our best to meet your needs at all times. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Executive Lake-view Double Room
Stayed in Apr 2025
Family
13 review
9.0/10
Great
Posted on May 4, 2025
The hotel is not close to various attractions and the city, but it is not too far to drive. I checked in at 2 o'clock, but the room was not cleaned yet. The efficiency needs to be improved. The room is not very soundproof. I don't know whether I was woken up by the noises of other guests or the cleaning lady in the morning. It is the May Day holiday, and many people are holding weddings. The lake view room is perfect for watching outdoor weddings.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Executive Lake-view Double Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 4, 2025
The hotel environment is very good, facing the artificial lake, and the overall quality is quite high-end. In addition, the staff service is also very good, especially the front desk Xiao Chen, the service is very good
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for giving us such a high evaluation, which makes us feel your recognition of New Century Grand Hotel Huai'an, and we are also proud of it. Your satisfaction gives us greater motivation to continue to do a good job in every service and bring endless surprises to our guests. We will continue to work hard to improve the quality of management and service to welcome every guest from afar. Thank you again for your support, and hope you will continue to pay attention to New Century Grand Hotel Huai'an!
Guest User
Executive Queen Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 2, 2025
I brought my children and elders to Huai'an West Amusement Park. We had too many things in large and small bags. As soon as I entered the door, the young man asked if I needed help and helped me get the things. The service was really thoughtful. The lake view room provided by the place where I stayed was really nice! The scenery is also very beautiful, there are windmills and duck boats, you can take pictures 📷 and there are not many people! It was really thoughtful to give the children slippers, toothbrushes and toothpaste, and the housekeeper Xiao Fang was also very polite! Great stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for giving us such a high evaluation, which makes us feel your recognition of New Century Grand Hotel Huai'an, and we are also proud of it. Your satisfaction gives us greater motivation to continue to do a good job in every service and bring endless surprises to our guests. We will continue to work hard to improve the quality of management and service to welcome every guest from afar. Thank you again for your support, and hope you will continue to pay attention to New Century Grand Hotel Huai'an!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 2, 2025
The room is not small, the lake view is beautiful, and the water temperature of the paddling pool for children is very warm. The receptionist was very polite and friendly
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at New Century Grand Hotel Huai'an. New Century Huaian is committed to creating an ecological garden-style natural scenery, away from the hustle and bustle of the city. The Qinglian Lake has beautiful scenery and the fresh lake breeze makes people peaceful. Thank you for your affirmation of our hotel. Your encouragement is the driving force for our progress. We will continue to work hard to bring you more quality services. Kaiyuan Hotel, enjoy what you want!
Guest User
Executive Lake-view Double Room
Stayed in Mar 2025
Family
6 review
8.5/10
Very Good
Posted on May 5, 2025
The hotel environment is very good, but it is a bit far from the scenic spot. Also the breakfast table was not clean and you had to clean it yourself.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at New Century Grand Hotel Huai'an and sharing your stay experience. Since your check-in period is during holidays and there is a large group reception, please understand that the hotel will consider making reasonable arrangements for manpower to speed up the process later. The hotel is about a 15-minute drive from Wanda and the city center, making it an excellent choice for self-driving travel or business trips. Sincerely looking forward to seeing you again! I wish you a happy life!
rexxer
Double Room (2 Beds)
Stayed in Mar 2025
Business traveler
30 review
10/10
Outstanding
Posted on Apr 22, 2025
I booked this hotel accidentally, and it was a pleasant surprise. I arrived at night and had a swim and a walk in the hotel the next morning. The swimming pool was very clean with few people. It was a cloudy day and the breeze along the lake was not too comfortable. It's about 20 minutes away from the East Station. I should stay here again next time. It's pretty good. Special praise goes to Xiao Chen and Xiao Xie for their bright smiles, enthusiastic service, and even giving them eye masks for use on the road.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at New Century Grand Hotel Huai'an. We are very happy to hear that you had a great time. Huai'an Kaiyuan is committed to creating an ecological garden-style natural scenery, far away from the hustle and bustle of the city. The Qinglian Lake has charming scenery and the fresh lake breeze makes people feel peaceful. Thank you for your praise, we will continue to work hard to bring you better service! I wish you a happy life!
Guest User
Lake-view Twin Room
Stayed in Mar 2025
Other
9 review
10/10
Outstanding
Posted on Apr 17, 2025
The stay experience was very good. The front desk receptionist Xiao Yang was enthusiastic and professional. The check-in procedure was quick and the room was spacious and bright. The hotel also provides free light porridge at 10 p.m., which is easy to digest and can help sober you up, and is very cozy. The most beautiful Huai'an, the famous capital of Kaiyuan period!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at New Century Grand Hotel Huai'an. We are very glad that you have a pleasant stay. Thank you for your review of the hotel and your affirmation of our services. Providing a warm and comfortable environment is our goal. Kaiyuan Hotel is committed to providing guests with "efficient and convenient", "caring at all times", "meticulous" and "surprisingly pleasant" "Kaiyuan Care" services, caring about and doing our best to meet your needs at all times. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 14, 2025
The hotel environment is very good with a back garden and lawn, and the breakfast and evening buffets are delicious. I want to thank Xiao Chen and Xiao Xie for helping me check in and check out. They also recommended Longgong Ocean World, a place where children had a lot of fun. It's a big place and we played there for a whole day.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at New Century Grand Hotel Huai'an. We are very happy to hear that you had a great time. Huai'an Kaiyuan is committed to creating an ecological garden-style natural scenery, far away from the hustle and bustle of the city. The Qinglian Lake has charming scenery and the fresh lake breeze makes people feel peaceful. Thank you for your praise, we will continue to work hard to bring you better service! I wish you a happy life!
Tuerye13
Deluxe Twin Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 13, 2025
The room is very big, the hotel has excellent hardware and software, and the back garden of the hotel is Qinglian Lake with beautiful environment. The service provided by Xiao Han and Xiao Xie at the front desk was warm and thoughtful, and the buffets for breakfast and dinner were rich and delicious!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at New Century Grand Hotel Huai'an. We are very happy to hear that you had a great time. Huai'an Kaiyuan is committed to creating an ecological garden-style natural scenery, far away from the hustle and bustle of the city. The Qinglian Lake has charming scenery and the fresh lake breeze makes people feel peaceful. Thank you for your praise, we will continue to work hard to bring you better service! I wish you a happy life!
Zhuoyuanzhuren
Deluxe Queen Room
Stayed in Mar 2025
Business traveler
10 review
9.5/10
Amazing
Posted on Apr 12, 2025
The hotel has a beautiful environment and convenient parking. After two days of stay, the person who impressed me the most was Aunt Jiang Congying, the cleaner. She cleaned the room carefully and meticulously without any trouble. I would like to express my gratitude to her!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at New Century Grand Hotel Huai'an. We are very glad that you have a pleasant stay. Thank you for your review of the hotel and your affirmation of our services. Providing a warm and comfortable environment is our goal. Kaiyuan Hotel is committed to providing guests with "efficient and convenient", "caring at all times", "meticulous" and "surprisingly pleasant" "Kaiyuan Care" services, caring about and doing our best to meet your needs at all times. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Double Room (2 Beds)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 6, 2025
The hotel's sanitary service is very good. A piece of fruit is prepared for free every day, and free Nongfu Spring is prepared in the corridor, which can be taken at any time. The service staff will greet you warmly. There is a lake downstairs where you can go boating. It is said that you can pick lotus in summer. Thank you for the service, and there are many front desk staff who are very good👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are deeply touched to see your careful comments. Your affirmation is the greatest support and encouragement to us. Your praise is a beacon for the hotel, always guiding us to move towards higher standards. In order to meet your higher requirements, we are constantly improving ourselves, which is also the greatest reward for our lovely customers - you. We will always remember your support, and hope you also remember that there is someone who is looking forward to your visit to New Century Grand Hotel Huai'an again.
Guest User
Double Room (2 Beds)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 9, 2025
The hotel environment is very good. We were upgraded to a lake view room for free when we checked in. The front desk ladies, Xiao Xie and Xiao Zhang, were very warm and considerate. The room was clean. The waiter also sent us fruits and yogurt in the afternoon. When we left the hotel, the front desk ladies gave us a sticker book of Journey to the West, which made the children very happy. All in all, this stay was a great experience!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at New Century Grand Hotel Huai'an. New Century Huaian is committed to creating an ecological garden-style natural scenery, away from the hustle and bustle of the city. The Qinglian Lake has beautiful scenery and the fresh lake breeze makes people peaceful. Thank you for your affirmation of our hotel. Your encouragement is the driving force for our progress. We will continue to work hard to bring you more quality services. Kaiyuan Hotel, enjoy what you want!
Guest User
Deluxe Lake-view Twin Room
Stayed in Mar 2025
Couple
46 review
10/10
Outstanding
Posted on Apr 7, 2025
The hotel rooms are spacious, clean, well-equipped and warm. The hotel has a beautiful environment, and the unique open lake area is quiet and beautiful, friendly for jogging and comfortable for sitting. The hotel offers a wide variety of food and beverages at affordable prices. Its famous Huaiyang dishes such as soft-shelled eel, steamed Huaibai fish, Pingqiao tofu, and Kaiyang cattail are carefully prepared and have first-class taste and appearance. The hotel service is of higher quality. Smiling service (such as front desk and doorman) and proactive service (such as helping with luggage, guiding guests to take the elevator and dining when checking in and out) make guests feel at home. In particular, the lobby manager Mr. Chen has a deeper insight into guests' needs and provides enthusiastic service, which adds color to the Kaiyuan brand.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for staying at New Century Grand Hotel Huai'an. We are glad to bring you a satisfactory stay experience. The 550-acre Qinglian Lake Park and the 1,586-meter lakeside trail are great for taking a walk around the lake after dinner. The rippling water, the light mist, the twinkling stars, and the beautiful music accompanying your steps are really beautiful. The hotel's breakfast business hours are 06:30-10:00. Breakfast offers a variety of hearty breakfasts, including Huai'an local specialty breakfasts, for you to choose from! Thank you for your affirmation of our hotel. Your encouragement is the driving force for our progress. We will continue to work hard to bring you more quality services. Kaiyuan Hotel, enjoy what you want!