Luna Inn-Tsim Sha Tsui

Luna Inn-Tsim Sha Tsui Reviews

Luna Inn-Tsim Sha Tsui

Flat C, 5/F, Windsor Mansion, 29-31 Chatham Road South, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaSee Hotel Details
Luna Inn-Tsim Sha Tsui
Luna Inn-Tsim Sha TsuiLuna Inn-Tsim Sha TsuiLuna Inn-Tsim Sha Tsui
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1 night

Guest Reviews

5.2/10
74 review
Verified reviews
Location5.3
Amenities4.9
Service5.4
Cleanliness5.3
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All reviews(74)
Positive reviews(48)
Reviews with photos/video(7)
Friendly host(5)
Negative reviews(26)
Joel mangabat
Boutique Double Room
Stayed in Jun 2024
Traveling with friends
3 review
9.0/10
Great
Posted on Aug 7, 2024
The hotel is nice and clean. Only the location is hard to find. Good thing i had a local friend.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Surfers_surfers
Boutique Double Room
Stayed in Nov 2023
Business traveler
10 review
10/10
Outstanding
Posted on Jan 24, 2024
It’s very small but for single person it will be not an issue .entrance is from residence building and from main road .
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Boutique Double Room
Stayed in Sep 2023
Couple
10 review
2.0/10
Posted on Oct 28, 2023
This place is gross! Looks like a place u would meet a dirty **********. Moths flying around the room with cockroaches and bedbugs when I lifted the mattress. Absolutely disgusting 🤢. Took a 5 min look around the room and left immediately!!! Total waste of my time and money. Didn’t even want to stay to use the bathroom. Feels like you’ll catch AIDS just from breathing the air… Horrible…
Response from Property: Dear guest, thank you for your patronage. We are very sorry that we were unable to provide you with a satisfactory and pleasant stay experience. First of all, thank you for your valuable feedback, which allows us to understand the shortcomings of our hotel so that we can continue to improve and enhance service and management. standards, we are willing to make every distinguished guest feel at home
Justin J. Das
Boutique Double Room
Stayed in Mar 2023
Traveling with friends
11 review
8.0/10
Very Good
Posted on Apr 11, 2023
Nice play for a quick stay. However our room didn’t have stable internet connection, would be better if that could be improved
Response from Property: Dear guest, thank you for your patronage and providing you with a satisfactory and pleasant stay experience. First of all, thank you for your valuable opinions, which will give us more motivation to continuously improve our hotel and enhance service and management standards. We are willing to make every guest feel at home. I wish you good health and all your wishes come true
Guest User
Boutique Double Room
Stayed in Dec 2024
Other
1 review
7.0/10
Posted on Feb 2, 2025
not ok
Response from Property: 尊敬的賓客，對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉，期待再次光臨。
tang wing hong
Boutique Double Room
Stayed in Oct 2023
Traveling with friends
24 review
8.5/10
Very Good
Posted on Nov 23, 2023
Good very good
Response from Property: Dear guest, thank you for your patronage and providing you with a satisfactory and pleasant stay experience. First of all, thank you for your valuable opinions, which will give us more motivation to continuously improve our hotel and enhance service and management standards. We are willing to make every guest feel at home. I wish you good health and all your wishes come true
Guest User
Boutique Double Room
Stayed in Jun 2023
Business traveler
1 review
9.5/10
Amazing
Posted on Sep 18, 2023
Very good
Response from Property: 尊貴的客人, 感謝您的惠顧, 貴客提供一個令您滿意愉快的入住體驗. 首先謝謝您的寶貴意見, 讓我們本酒店更有動力不斷改善, 提升服務及管理水準, 願讓每位 貴客賓至如歸 另祝您身體健康,心想事成
Guest User
Boutique Triple Room
Stayed in Jan 2023
Traveling with friends
8 review
6.5/10
Posted on Mar 3, 2023
Wi-fi no good
Response from Property: 尊貴的客人, 感謝您的惠顧, 貴客提供一個令您滿意愉快的入住體驗. 首先謝謝您的寶貴意見, 讓我們本酒店更有動力不斷改善, 提升服務及管理水準, 願讓每位 貴客賓至如歸 另祝您身體健康,心想事成
Kim Hungg
Boutique Double Room
Stayed in Jan 2023
Couple
6 review
8.5/10
Very Good
Posted on Feb 11, 2023
Goood
Response from Property: 尊貴的客人, 感謝您的惠顧, 貴客提供一個令您滿意愉快的入住體驗. 首先謝謝您的寶貴意見, 讓我們本酒店更有動力不斷改善, 提升服務及管理水準, 願讓每位 貴客賓至如歸 另祝您身體健康,心想事成
Yang il
Boutique Double Room
Stayed in Jul 2022
Couple
5 review
10/10
Outstanding
Posted on Aug 30, 2022
Very Good
Response from Property: 尊貴的客人, 感謝您的惠顧, 貴客提供一個令您滿意愉快的入住體驗. 首先謝謝您的寶貴意見, 讓我們本酒店更有動力不斷改善, 提升服務及管理水準, 願讓每位 貴客賓至如歸 另祝您身體健康,心想事成
Guest User
Boutique Double Room
Stayed in Dec 2024
Solo traveler
90 review
2.5/10
Posted on Jan 22, 2025
It's too small and old. You can live in a good place at this price, but the house is totally different from the photo. Be careful. Check it yourself to see if it's the same as the photo. It's a complete downgrade.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉，期待再次光臨。
여행자씨
Boutique Quad Room
Stayed in Nov 2024
Family
17 review
2.0/10
Posted on Dec 29, 2024
It's hard to even find the entrance and it's a hotel that operates under multiple names. It's the worst of the worst. Never come here.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Liunianqianyuan
Boutique Double Room
Stayed in Apr 2025
Traveling with friends
2 review
2.0/10
Posted on May 30, 2025
The space is too small. It is not recommended to move in. The front desk staff is foreign. It is difficult to communicate.
Original TextTranslated by Google
Guest User
Boutique Double Room
Stayed in Oct 2024
Business traveler
13 review
3.0/10
Posted on Nov 15, 2024
I spent 1150 RMB to stay in a rubbish room. The room I booked was different from the one I stayed in, and the environment was bad. The front desk called the owner, who had a bad attitude and refused to change rooms or cancel the order. This is the worst hotel in Hong Kong. Extremely bad review.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Rootto
Boutique Double Room
Stayed in Sep 2024
Business traveler
30 review
9.0/10
Great
Posted on Oct 24, 2024
The service was good, but it was a bit difficult to find the hotel. The room we booked was not as per our specifications.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!