ibis Hong Kong Central and Sheung Wan Hotel

ibis Hong Kong Central and Sheung Wan Hotel Reviews

ibis Hong Kong Central and Sheung Wan Hotel

No.28 Des Voeux Road West, Sheung Wan, Central and Western District, Hong Kong, ChinaSee Hotel Details
ibis Hong Kong Central and Sheung Wan Hotel
ibis Hong Kong Central and Sheung Wan Hotelibis Hong Kong Central and Sheung Wan Hotelibis Hong Kong Central and Sheung Wan Hotel
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Guest Reviews

8.7/10
Very Good
2549 review
Verified reviews
Location9.0
Amenities8.4
Service8.8
Cleanliness8.8
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All reviews(2549)
Positive reviews(2395)
Reviews with photos/video(673)
Easy to get around(323)
Nice sea view(291)
Close to metro(96)
Perfect for business trips(73)
Friendly front desk staff(57)
Average towels(21)
Negative reviews(154)
pt3993
Standard Twin Room, Harbour View
Stayed in Aug 2025
Business traveler
23 review
2.5/10
Posted on Sep 18, 2025
Having visited Hong Kong multiple times, I'm well aware that hotel rooms here are generally compact, with barely enough space to walk around. However, for a 'sea view' room costing over a thousand, this hotel truly doesn't measure up to staying at the Yuehai. Despite being marketed as such, the 'sea view' was obstructed. The check-in process was incredibly slow, with the unprofessional staff taking over half an hour to assist a single guest. The restaurant featured red-tinted glass, which made dining inside feel rather eerie.
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Response from Property: Dear guest, thank you for sharing your feedback about our hotel. We are sorry that we were unable to arrange a sea view room that suits your needs this time, as room arrangements are subject to availability and the view may not meet your expectations due to different orientations. Our front desk department has always been highly praised, and I have forwarded your feedback to the front desk department for further follow-up and improvement. If a similar situation occurs again, I suggest that you communicate with the front desk department immediately so that we can provide immediate assistance. In addition, the hotel has windows of different colors, which is our architectural feature and has won international architectural design awards. I would like to apologize for the inconvenience you encountered during your stay. Thank you again for sharing, we look forward to your visit again and providing you with a better experience. Sincerely, Han Qianwen
Clysmy
Standard Queen Room, City View
Stayed in Aug 2025
Solo traveler
8 review
9.0/10
Great
Posted on Sep 10, 2025
The hotel offers an excellent location, making it very convenient for exploring Hong Kong. The staff provided outstanding service throughout my stay. When I experienced an issue with the hot water in my first room, they immediately arranged a new room for me without any inconvenience. Their professionalism and responsiveness made the experience very pleasant.
Notcommon
Standard Queen Room, City View
Stayed in Jul 2025
Family
11 review
10/10
Outstanding
Posted on Aug 27, 2025
Super convenient location , there's Starbucks downstairs and tram stop is closeby, easy to get around. It's a bit old hotel but condition is still great, clean and well maintained
Ice666
Standard Twin Room, City View
Stayed in Jul 2025
Family
5 review
9.5/10
Amazing
Posted on Aug 26, 2025
Good hotel for the price in HK, not too far from Central, can walk or take the Tramp. Rooms are small but still nice and everything is clean
CoCo$
Standard Queen Room, Harbour View
Stayed in Jul 2025
Business traveler
24 review
10/10
Outstanding
Posted on Sep 6, 2025
Amenities: Simple yet practical. Cleanliness: Spotless. Location: Very convenient, with everything you need right downstairs. Service: The front desk staff wore a perpetually sour expression. They seemed reluctant to speak Mandarin, preferring English and Cantonese. Frankly, with such an attitude, they're unlikely to be promoted beyond their current role! Had the front desk offered service with a smile, I would honestly have no other complaints.
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Stefy68
Standard Queen Room, City View
Stayed in Jun 2025
Solo traveler
31 review
9.0/10
Great
Posted on Jul 24, 2025
It is the second time that I Check in here. I. Love the front desk personnel. Very professional, quick, and useful!
Anonymous User
Standard Queen Room, City View
Stayed in Jul 2025
Solo traveler
40 review
7.0/10
Posted on Aug 3, 2025
Convenient location. Basic room reasonable price for HK. Many coffee shops around the area.
Anonymous User
Standard Queen Room, City View
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 5, 2025
It’s an unforgettable experience to stay here and the staff is so nice and great. Fabulous
Guest User
Standard Queen Room, Harbour View
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 18, 2025
The ibis hotel is in a great location that can be accessed by tram and bus, or with a further walk the train or ferry. We booked a harbor view and it was spectacular for the price! The room was a good size, but there is limited toiletries so pack what you need for your stay. Tons of great restaurants and bakeries nearby, and a Starbucks in the lobby for convenience
JoYeen
Standard Queen Room, City View
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 22, 2025
Our 2nd time staying at this wonderful place! The location is perfect and it has developed so much and with so many places to visit! The housekeeping team is still as excellent as our 1st stay. We upgraded our room to seaview and that’s the best choice ever!
AlexLomnasan
Standard Twin Room, City View
Stayed in Apr 2025
Couple
6 review
9.0/10
Great
Posted on May 14, 2025
A bit outdated but good for the price Location is also good Shower was a little small If you get a harbor room, the view is amazing (got the regular room, but they gave us a free room upgrade) If you need coffee on the go, there is a starbucks downstairs in the lobby.
Bukana Otgonsaikhan
Standard Queen Room, Harbour View
Stayed in Aug 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Sep 18, 2025
It has beautiful view.
Wizl
Standard Queen Room, Harbour View
Stayed in Mar 2025
Couple
2 review
9.5/10
Amazing
Posted on May 3, 2025
The location is excellent, just a 5-minute walk to the bus stop for the airport and 10 minutes to the Star Ferry and also to the port for Macau. The view of the harbor is beautiful. The rooms are small, but that's fine. The breakfasts are quite good. I recommend it!
Mac
Standard Twin Room, City View
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 2, 2025
Good morning vibes
Kristina Roppert
Standard Queen Room, City View
Stayed in Aug 2025
Couple
6 review
9.0/10
Great
Posted on Sep 21, 2025
The hotel is nice but old, all the furniture and bathroom are tired. The hotel has problems with temperature control. It was very cold every day in the breakfast hall, for me it felt like 16 degrees. Hot food cool down within a few minutes. It was also impossible to make our room warmer — we set the air conditioner to heat mode, but the temperature never rose above 23degrees.