Conrad Hong Kong

Conrad Hong Kong Reviews

Conrad Hong Kong

Pacific Place, No.88 Queensway, Central and Western District, Hong Kong, ChinaSee Hotel Details
Conrad Hong Kong
Conrad Hong KongConrad Hong KongConrad Hong Kong
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1 night

Guest Reviews

9.2/10
Great
2401 review
Verified reviews
Location9.3
Amenities8.8
Service9.1
Cleanliness9.3
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All reviews(2401)
Positive reviews(2343)
Reviews with photos/video(588)
Easy to get around(248)
Convenient for shopping(167)
Nice sea view(112)
Close to metro(68)
Clean pool(40)
Great swimming pool(40)
Luxurious(20)
Easy to add bed(15)
Negative reviews(58)
Guest User
Deluxe King Room
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 19, 2025
A lovely team decorated the room for our wedding anniversary. Perfect stay, well done!
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that our team helped make your wedding anniversary special with room decorations. It's our pleasure to ensure you have a perfect stay.We look forward to celebrating more special moments with you in the future!Best regards,Jan JansenGeneral Manager
HelloBamboo
Deluxe King Room
Stayed in Sep 2025
Family
15 review
9.0/10
Great
Posted on Nov 2, 2025
The view from the harbour view room was indeed stunning. Room was fairly large and comfortable for a family of 3.  The pool and gym were good. I did not like the location at all. It’s about a 15 min walk from the MTR through two shopping malls. The hotel is on top of a luxury mall and the entrance is hard to find. Basically they assume you arrive by car. The mall is great if you’re looking to buy Prada or Gucci but other than that there is nothing practical like cafes or restaurants in the immediate vicinity.  The hotel is also 50% more expensive than most comparable hotels in the area.
Response from Property: Dear Guest,Thank you for sharing your detailed feedback about your recent stay. We’re glad to hear that you enjoyed the stunning view from the harbour view room and found it spacious and comfortable for your family. It’s also great to know that you appreciated the pool and gym facilities.Next time, you may access our hotel via the shopping mall on the 3rd floor, which is more convenient.Thank you once again for your insights, and we hope to welcome you back in the future.Warm regards,Jan JansenGeneral Manager
Sila Rerngsamut
Deluxe King Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 12, 2025
We have a very nice stay at the Conrad Hongkong from the check in process until we checked out. We are very surprised that they have halal options for breakfast and it’s taste very delicious, they also gave us a box of breakfast the last day we checked out early at 4:30 am. Because actually they serve breakfast from 7:30-10:30 am. We are very happy during stay at the Conrad Hongkong hotel.
Response from Property: Dear Guest, Thank you for staying with us and your kind review of Conrad Hong Kong! We are pleased to hear that you enjoyed the stay. We look forward to welcoming you again! Best Regards, Jan Jansen General Manager
Angela@travel
Deluxe King Room
Stayed in Aug 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Sep 27, 2025
Great hotel, the decoration is just classy, tho a bit aged. The food is comparable to peers but can be better. Love the minibar selections. Service can be better and more up to date.
Response from Property: Dear Guest,Thank you for your thoughtful feedback on your recent stay with us. We’re delighted to hear that you appreciated the classy decoration and enjoyed the minibar selections. We also appreciate your insights regarding the food and service, and will constantly strive to enhance our offerings and service standards.We hope to welcome you back in the future for an even better experience!Warm regards,Jan JansenGeneral Manager
Neo De Leon
Deluxe Twin Room
Stayed in Jul 2025
Family
56 review
10/10
Outstanding
Posted on Aug 26, 2025
Its my second time to stay in this property but my stay is always extraordinary. Place is convenient and close to the MTR. Will surely stay here again.
Response from Property: Dear Guest,Thank you for your lovely feedback! We’re delighted to hear you had a pleasant stay at Conrad Hong Kong. We look forward to welcoming you back for another enjoyable stay!Warm regards,Jan JansenGeneral Manager
Jake2058
Deluxe Twin Room
Stayed in Jul 2025
Business traveler
7 review
10/10
Outstanding
Posted on Aug 22, 2025
The reception staff were all super friendly! Thank you for accommodating our request and really loved our stay at Conrad. Looking forward to staying here again! The ocean view was absolutely great! Thank you!
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay at our hotel. We're delighted to hear that you appreciated our prime location, spacious rooms, and charming atmosphere. Your kind words motivate us to continue providing exceptional service.We look forward to welcoming you back for another enjoyable stay!Kind Regards, Jan Jansen​​​​​​​General Manager
KY6668
Deluxe Twin Room
Stayed in Jul 2025
Family
17 review
7.5/10
Posted on Sep 10, 2025
Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good Everything’s good
Response from Property: Dear Guest,Thank you for your kind feedback. We're delighted to hear that you enjoyed the stay. Your kind words motivate us to continue providing exceptional service.We look forward to welcoming you back for another enjoyable stay!Kind Regards,Jan Jansen​​​​​​​General Manager
特莱沃勒儿·港
Deluxe King Room
Stayed in Aug 2025
Solo traveler
16 review
10/10
Outstanding
Posted on Sep 24, 2025
Spacious room and good harbour view
Response from Property: Dear Guest,Thank you for your positive review! We’re thrilled to hear that you enjoyed the stay. We hope to welcome you back soon for another pleasant stay!Warm regards,Jan JansenGeneral Manager
tyshing
Deluxe Twin Room
Stayed in Oct 2025
Business traveler
122 review
10/10
Outstanding
Posted on Nov 3, 2025
Very good hotel I will live again I will share to my friend They can share your friend
Response from Property: Dear Guest,Thank you for your kind words! We’re delighted to hear that you had a great experience and plan to stay with us again. Your recommendation to friends means a lot to us!We look forward to welcoming you back soon!Warm regards, Jan Jansen General Manager
Slarkey
Deluxe King Room
Stayed in Feb 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Mar 15, 2025
I had an exceptional stay at the Conrad Hotel Hong Kong. The hotel offers luxurious, spacious rooms with stunning city views and top-notch comfort. The service was outstanding, with friendly and attentive staff ensuring a seamless experience. Dining options were excellent, and the location is perfect for exploring the city. I highly recommend this hotel for both business and leisure stays. I look forward to returning!
Response from Property: Dear Guest,Thank you for your positive feedback regarding your recent stay at Conrad Hong Kong. We are pleased to hear that you had a pleasant experience with us.We value your feedback, which helps us improve our service standards. We hope to have the opportunity to welcome you back soon.Best regards,Jan JansenGeneral Manager
Guest User
Deluxe King Room
Stayed in Sep 2025
Business traveler
21 review
10/10
Outstanding
Posted on Nov 19, 2025
Excellent location and services. However, the hotel is old, renovation is needed.
Response from Property: Dear Guest,Thank you for your valuable feedback! We are pleased to hear that you enjoyed our excellent location and service. We appreciate your comments regarding the hotel's condition and will certainly consider renovations to improve our facilities. We hope to welcome you back soon and provide you with an even better experience!Best regards,Jan JansenGeneral Manager
Guest User
Deluxe King Room
Stayed in Jul 2025
Couple
5 review
9.0/10
Great
Posted on Oct 7, 2025
If you stay in hk side, the Congrad, being at admiralty subway station , is definitely in the best, if not one of the best location. However, you can see the hotel is aging with our shower drain clogged and hv to change room. Wall paper faded color with dome peeling and electricals not hving latest connections. Tv not able to accept casting from phone or hv Netflix or other apps, etc
Response from Property: Dear Guest,Thank you for your feedback regarding your stay at the Conrad Hong Kong. We’re glad to hear you appreciated our prime location at Admiralty. However, we sincerely apologize for the issues you experienced. We take your comments seriously and will work to address these concerns to enhance our guests' experience. We appreciate your understanding and hope to welcome you back in the not-too-distant future.Warm regards,Jan JansenGeneral Manager
Guest User
Deluxe King Room
Stayed in Jul 2025
Business traveler
1 review
8.5/10
Very Good
Posted on Aug 6, 2025
Great hotel,  service staff very courteous  An old hotel, water leak from the toilet bowl, service personnel need to pay attention and call to fix it urgently, apart from this, a very comfortable stay
Response from Property: Dear Guest,Thank you for your valuable feedback! We're glad to hear that you found our hotel comfortable and appreciated the courteous service from our staff. We sincerely apologize for the inconvenience caused by the water leak and will ensure that our maintenance team addresses this issue promptly.We hope to welcome you back for an even better stay in the future.Kind Regards, Jan Jansen​​​​​​​General Manager
Guest User
Deluxe Harbour View King Room
Stayed in Oct 2025
Business traveler
5 review
10/10
Outstanding
Posted on Nov 5, 2025
Very good service and good location. The breakfast is also delicious.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our service, location, and delicious breakfast. Your kind words motivate us to continue providing exceptional experiences for our guests.We look forward to welcoming you back in the future!Warm regards, Jan Jansen General Manager
Guest User
Deluxe King Room
Stayed in Sep 2025
Business traveler
51 review
10/10
Outstanding
Posted on Oct 5, 2025
Incredible experience, best place to stay due to location and good food
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience at Conrad Hong Kong and for giving us perfect feedback. We are expecting to welcome you back for another inspired experience at our hotel next time you are in Hong Kong. Kind Regards,Jan JansenGeneral Manager