Holiday Inn Express Jakarta International Expo

Holiday Inn Express Jakarta International Expo Reviews

Holiday Inn Express Jakarta International Expo

Jl. Arena Pekan Raya Pintu 6 Kemayoran, Pademangan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 10620, IndonesiaSee Hotel Details
Holiday Inn Express Jakarta International Expo
Holiday Inn Express Jakarta International ExpoHoliday Inn Express Jakarta International ExpoHoliday Inn Express Jakarta International Expo
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1 night

Guest Reviews

8.9/10
Very Good
431 review
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(431)
Positive reviews(413)
Reviews with photos/video(86)
Convenient location(72)
Awesome rooms(50)
Great service(44)
Great location(23)
Great value for money(18)
Perfect for business trips(16)
Average sound insulation(15)
Large rooms(10)
Negative reviews(18)
Anonymous User
Standard Queen Room
Stayed in Jun 2025
Solo traveler
297 review
8.5/10
Very Good
Posted on Jul 24, 2025
Clean hotel and good breakfast options, but not close to train or mall
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Larasati
Standard Queen Room
Stayed in Apr 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 10, 2025
Nice stay here. View oke, dekat ke venue konser, sarapannya juga very variative, over all everything’s good here 😄
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Loverichie
Standard Twin Room
Stayed in Apr 2025
Business traveler
21 review
8.5/10
Very Good
Posted on May 24, 2025
Walking distance to JIEXPO Exhibition hall. The breakfast was kinda repetitive, but, at least it makes you full...
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Darry
Standard Queen Room
Stayed in Feb 2025
Family
11 review
5.5/10
Posted on Mar 31, 2025
This is our 5th stay here, showing how we used to be so satisfied with this hotel. We booked 3 night stay and unfortunately our last stay was kind of disastrous, esp. Breakfast time. Lack of tables, lack of food, and the worst thing was the cleanliness. Coffee machine is broken, splatters everywhere. I posted several pics to show it. I hope the management can deal with this thing seriously.
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Guest User
Standard Queen Room
Stayed in Jun 2025
Business traveler
1 review
3.5/10
Posted on Jul 28, 2025
Shower area has strong sewerage smell; towels are old and yellowish; toothbrush are of poor quality; wifi not consistent thus experienced disruptions; breakfast were bad - food turned cold by the time I went down at 7am, coffee tasted very plain, porridge was hard and sticky. Only consolation was that the front desk people were very helpful.
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
J3p8y5wj7hyj
Standard Twin Room
Stayed in Dec 2024
Family
6 review
8.0/10
Very Good
Posted on Feb 21, 2025
Great stay. Very close to the convention hall. Will come here again for a future convention exhibition.
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Yanda Ekaputra
Standard Queen Room
Stayed in Jun 2025
Couple
7 review
9.5/10
Amazing
Posted on Jul 13, 2025
Stayed overnight for the Jakarta Fair. The location is strategic, just a short walk to the JI EXPO entrance. The rooms are spacious and clean. There's also dedicated parking for hotel guests, so you don't have to compete with other Jakarta Fair visitors for parking.
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Oppiet
Standard Queen Room
Stayed in Jan 2025
Family
10 review
9.5/10
Amazing
Posted on Feb 8, 2025
One of my best time staying at IHG hotels, will surely comeback next time 👍
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Guest User
Standard Queen Room
Stayed in May 2025
Business traveler
1 review
6.0/10
Posted on Jun 15, 2025
Basic hotel. Limited choices for breakfast. I’m disappointed and shocked to find out that they don’t even have a first aid kit!! No antiseptic or plasters is available when needed. Fail SOP
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Guest User
Standard Queen Room
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 11, 2025
Giving best service both in place and staf
Response from Property: Dear Valued Guest, Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Hendry Sui
Standard Queen Room
Stayed in Jun 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Jul 27, 2025
Friendly staff, near to pluit and emporium mall which have many chinese food
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Dr Matt
Standard Room
Stayed in Mar 2025
Business traveler
51 review
10/10
Outstanding
Posted on May 1, 2025
The location of the hotel is not convenient . Even changing money is hard here. So before coming here change your money first. Apart from transportation convenience, hotel is good. Staff is kind n helpful. Though breakfast is poor. Mostly for chinese travelers. There is starbucks in the hotel and poolside cafe . So you wont be bored. Food for business travelers
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Guest User
Standard Queen Room
Stayed in Feb 2025
Business traveler
21 review
8.0/10
Very Good
Posted on Apr 1, 2025
breakfast place are too small. i dont get some seats and cannot do bfast. foods looks not appetizing also
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
Chapman
Standard Twin Room
Stayed in Aug 2024
Business traveler
5 review
9.5/10
Amazing
Posted on Oct 26, 2024
Overall it is very good as it closed to the exhibition Center ( even you can grab a taxi without traffic )
Response from Property: Dear Chapman, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know most of your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager
TLZW
Standard Twin Room
Stayed in Feb 2025
Family
5 review
6.0/10
Posted on May 6, 2025
Clean as with all IHG chains Rubbish place because they charge US$3 for a bucket of ice. I requested for a cup of ice as there were no refrigerators in the room. Turns out, they forgot to put a fridge in my room. In return, instead of apologising and giving me the cup of ice, they said they don’t provide ice cubes but I can buy a bucket for US$3 each time. Hello? I don’t need a bucket of ice. I need a cup of cold water because you didn’t provide a refrigerator?? Hotel refuse to budge, maybe it was a rubbish policy. Location wise, behind JIexpo. A bit out of the way from most food/mall.
Response from Property: Dear Valued Guest, Greetings from Holiday Inn Express Jakarta International Expo!Thank you for taking your time to review our hotel. I'm pleased to know your expectations were met during your visit.The team and I were delighted to have you here and we look forward to welcome you back in the near future.Once again, thank you for sharing and I wish you a wonderful day ahead.Sincerely,Devi PrimayanaAssistant Marketing Communication Manager