I booked a room with a balcony for 2 nights, but they told me to sleep in the cheapest room without windows one night. When I told them that the price was different from the room I booked, they just kept saying sorry and that they would change the room the next day, which was really absurd. They wouldn't give me my money back while talking like that. Is this some kind of scam? The items in the room were too old and worn out. The bedding had a bad smell, which was unpleasant. There were also too many mosquitoes in the room, so this was the room I got bitten the most while I was in Vietnam. There are many better places to stay in a similar price range, so there's no need to choose this place.
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