Hotels in Harbin Railway West Station/ Wanda Plaza, Harbin

My husband and I recently had the pleasure of staying at Jenjue Boutique Hotel in Harbin, and it was a fantastic experience from start to finish. Firstly, the staff were incredibly friendly and accommodating. The front office team was always approachable, ready to assist with questions, and patient in guiding us on directions and local addresses. Their warm hospitality truly made us feel welcome. The hotel's breakfast was cost-efficient, delicious, and nutritious. I appreciated the variety, as they prepared different meals each day. Plus, the complimentary bottled water was a nice touch—just ask the front office staff, and they will be more than happy to provide it. Location-wise, Jenjue Boutique Hotel couldn't be more convenient. It's just a short walk to Wanda Plaza and various shopping malls, and the subway station is only about five minutes away, making it easy to explore the city. The room was immaculate, with a comfortable bed and a lovely window view that added to the overall ambiance. Overall, it was a great experience, and I wish to return soon!

Very friendly staff and helpful , comfortable bed, warm shower , water is free and can ask for more if not enough. I was late to go back for check out and the staff also let me tidy my stuffs and ask me to take my time, really appreciate the manager 小鱼儿客房经理🙏🏻 strategic location, a lot of restaurant within walking distance . The hotel is link to a shopping mall, so easy to find food. Happy with the stay 😀

The hotel boasts an excellent location, very close to both the high-speed train station and the subway. Upon check-in, our initial room had a noticeable odor. The front desk staff immediately offered a complimentary upgrade to a family suite, which my child absolutely adored! Every staff member's service attitude was exceptional. Their warmth and helpfulness made me almost hesitant to mention any minor cleanliness imperfections! One particular short-haired lady stood out; her service was truly heartwarming, and she looked after us like family, even remembering our preferences and details. There's a supermarket, pharmacy, and mall conveniently located downstairs. What's even more incredible is that I ordered a pair of shoes after 11 PM, and they were delivered right to my room! Simply unbelievable! Traveling solo with a child, this level of convenience was absolutely invaluable!

Our high-speed train arrived close to 10 PM. As we were traveling with elderly parents and a child, we booked this hotel for its proximity. It wasn't quite as close as we'd hoped, so I called the hotel in advance. The staff member informed me that the shuttle driver had already finished his shift for the night and offered to pick us up personally. After getting off the train, I called him and he promptly came to pick us up. I expected him to come by car, but to my surprise, the young man walked over. He enthusiastically helped us with our luggage – we had three suitcases and two very heavy backpacks. There was no elevator, and he carried everything up and down the stairs by himself. He was incredibly diligent, efficient, and friendly. Upon reaching the hotel, he was dripping with sweat but still immediately poured us some water. I was truly touched by his kindness. I believe his name tag read Liu Haoyu. He truly deserves a huge shout-out! The hotel owner should really value such an employee! The hotel facilities are very new, and the service is nothing short of excellent. The value for money is truly exceptional! The next day, we stayed at the Wanda Realm, and its hardware wasn't as good as this hotel's (apart from having a bathtub). The room window there was also very small, but we left early in the morning, so it didn't really affect us. Our sincere thanks once more to Mr. Liu. We are deeply grateful!

The hotel is newly opened, the environment is very good, the bedding is very comfortable, and the service attitude is also very good. It’s a hotel you can come back to again

The overall environment of the hotel is very good, the facilities are very new, and the parking lot is particularly large. Friends who drive don’t have to worry about parking spaces. Shopping malls are also nearby. Across the street is a clothing wholesale mall, and to the west is the Haixi Wanda Plaza. Most importantly, it is close to the Haixi High-speed Railway Station, making travel very convenient.

There are many parking spaces in the parking lot, and parking is free. The front desk service is considerate, and members can also help with free upgrades. The breakfast dishes are delicious and varied. The environment is also great, very beautiful environment, convenient location, and there are many places to eat around. The transportation is very convenient. Cui Meng's service is very good and patient. The hygiene is also very good, the room is large and comfortable. The breakfast tastes good, and everything is good. I come here every time to stay, it's still very good.

The hotel is very grand from its appearance to its overall scale, and the surrounding supporting environment is very mature. I didn't expect it to be so close to the subway station and next to IKEA, so it's very convenient to go shopping, go out to Wanda Plaza and Jinjue MixC. I looked at the map and it's about 1 km away from Harbin West High-speed Railway Station. The hotel's supporting facilities are very complete, which fully meets my needs for accommodation. The breakfast is super rich, especially the dumplings made on the spot at the stall. You can ask for Northeastern specialty sauerkraut stuffing or three fresh stuffing according to your taste. I give a thumbs up to the front desk and room attendants. When I checked in at the front desk, I introduced many special food stores to me. The room was cleaned very carefully. I have high requirements for air quality, and they also prepared an air purifier for me. I didn't expect it to be very warm. Very good accommodation experience, and I will often visit this hotel. I heard from the hotel that this is the first hotel in Harbin that is truly managed by Hilton Group. It's really awesome 👍👍

I thought it would be good when I booked the room, but I was disappointed. The hotel is in a business building. There are four elevators for merchants in the front, and hotel residents can only take the freight elevator at the back, which often takes a long time. There were even two large garbage bins transported in one day, which was very smelly. As soon as I got out of the elevator, there was a lot of white cloth covering the carpet. The waiter said that the carpet had just been cleaned, but the white cloth was not removed two days later. The decoration in the room was average, the sofa was very dirty, and the rest was basically clean. The breakfast was OK and filling.

Facilities: The room was spacious, the bed was comfortable, and the linens were of hotel-standard quality. The room also had a sofa and coffee table, and relatively new furniture. Cleanliness: Clean and hygienic. Environment: Located in the Harbin West Huizhi Center, a 15-minute walk from Harbin West Station. Service: The staff were very friendly and helpful, and there's a small bar on the same floor. Drinks are available.