Hotels in Harbin Sunac Land/The Sun Island, Harbin

Excellent! The environment is clean, and the staff are incredibly kind and attentive. The sleeping conditions are superb, and the air quality is very comfortable – no dry or uncomfortable feeling at all. Highly recommended! It's also conveniently located. I'll definitely choose this hotel again next time, especially when I'm in Jiangnan for business. Wishing everyone a pleasant journey!

Extremely satisfied with my stay. The location is great, about a 30-minute drive from both the high-speed train station and the airport. **Ambiance:** The lobby, like other Mandarin Oriental hotels, is very grand and impressive. **Facilities:** The facilities are well-maintained, but it doesn't have smart home features throughout the room. **Cleanliness:** Overall, it was clean and tidy. **Service:** The service was excellent, very warm and attentive. Today was 'Lidong' (Beginning of Winter), and they even specially served dumplings for breakfast, which was a really thoughtful touch.

Pros: 1. The room was very spacious, luxuriously decorated, and the ambiance was elegant, making for a comfortable stay. 2. The facilities were excellent. The toilet was a smart toilet, and the room had both a humidifier and an air purifier. 3. The service was thoughtful and attentive. The front desk staff handled issues efficiently and promptly, and their attitude was very good. Cons: 1. The hotel's hot spring is open to the public, and during the Chinese New Year, it was quite crowded. Guests didn't have a dedicated entrance and had to queue at the door to get a wristband before entering, which was inconvenient. 2. There was only one outdoor hot spring pool; all the others were indoors. This wasn't quite what I expected. I wish there were more outdoor pools, especially since the hotel's main selling point is its hot spring. 3. The gym had a limited number of machines, which wasn't quite enough. Also, there was a lack of equipment maintenance; the handles on some machines were too slippery. The gym's access control seemed to have an issue, as sometimes the card swipe wouldn't work.

Staying at Shangri-La Harbin Songbei was a fantastic experience overall. The hotel boasts an excellent location with expansive river views. The room was clean, tidy, and comfortably laid out, with soft bedding that ensured a great night's sleep. The staff were gentle and polite, making both check-in and check-out efficient and smooth. Their attention to detail was a nice touch. The dining quality was impressive, with a rich variety of delicious dishes. The facilities were comprehensive, and the environment was quiet and elegant. It's perfectly suited for both business and leisure travel, feeling both professional and welcoming. I highly recommend it and will definitely choose to stay here again on my next visit.

My child goes to school nearby, so we rented a place close to the school. On weekends, we'd have my parents come over to help with the kids, while my husband and I would go to a hotel for some peace and quiet. This new hotel is excellent. It's clean, hygienic, and all the facilities are brand new. The room, in particular, is very spacious and bright. The main entrance might seem a bit deserted, but don't worry, it's quite cozy once you step inside.

Traveling with my child during the May Day holiday, my main goal was to make her happy, and I tried my best to give her those dopamine-fueled memories of childhood! We booked the Polar Bear Hotel on May 1st. It wasn't cheap, 1966 yuan a night, but I thought it was worth it! First off, the hotel is right inside the Polar Ocean World. We booked a bear-viewing room, and by the end of the day, my little one had learned so much about polar bear habits, always analyzing with me whether it was 'Benben' or 'Dabao' (the Polar Bear Hotel has two polar bears, Dabao and Benben). There were so many activities at the hotel, and we made sure to experience them all, feeling like we couldn't miss anything. There was crafting, polar bear knowledge lectures, and the most unique educational program: my child went on a 'night exploration' of the polar world with a teacher, alone, for about an hour. It was a nice break for this tired mom, but my dad was a bit worried and waited by the elevator the whole time. The room setup was standard for a family-friendly hotel. We got a free polar bear plushie, which my child adored and wouldn't let go of. There was also drawing paper and colored pencils for her to color, along with small candies, welcome fruit, and animal-shaped ride-ons. Basically, everything hit just right for a child's heart. My daughter said it was the best hotel she'd ever stayed in. In the Polar Ocean Park, the dolphin show, beluga whale show, and walrus talk show really stood out, all with interactive elements. After the dolphin show, you could take photos with the dolphins for 200 yuan, but it's limited to three families. During holidays, you really need to rush over and sign up – it's on the left side of the venue. Outside the Polar Ocean Park, there was another entertainment option, unlimited access for 99 yuan, which was pretty good for the May Day holiday. What really surprised me was that after the holiday, this morning my little one hugged me and said, 'Mommy, I had a dream. I dreamt of the big brothers and sisters at the Polar Bear Hotel. Can I go again next time?' She was referring to the two older kids who helped her make flower balloons and clay crafts during the handicraft activity. It was truly a joy to find you, Polar Bear Hotel, for giving my child such a wonderful experience in her childhood.

Facilities: Pretty good. Cleanliness: Clean. Environment: The location is decent. The bedsheets are made of a rather unique material, first time seeing something like this, and it's quite good. Overall, very nice. Service: [ unintelligible ]

This hotel was incredibly comfortable. I woke up naturally refreshed every day. The location is also convenient; while it's a bit far from the 731 Unit Museum, it's quick to get to Daoli District. The hotel is cleaned thoroughly and promptly every day. The front desk staff were very professional and attentive, providing us with 6 bottles of water daily and even complimentary fruit. They were always ready to help. The hotel staff who assisted with luggage were also very thoughtful. The shuttle service was excellent too; you just need to book 2 hours in advance, and it can take you to Harbin Ice and Snow World and Sunac Snow Park at the adjacent Sunac Mall. There's also MixC nearby, offering a full range of dining, entertainment, and shopping options.

What's it like to be a ”castle owner” for a night? The Sun Island Castle Hotel, located on the scenic banks of the Songhua River, boasts a charming European architectural style. The first floor is home to various small eateries, while the entire second floor is dedicated to the hotel guest rooms. From the third floor, you can directly access the cross-river cable car, and the fourth floor houses the Chocolate Castle Museum. This museum features an incredibly diverse collection of chocolates, and outside, there's an observation deck – a superb spot to admire the Songhua River's night view. The hotel's location is excellent, offering incredibly convenient transportation. Besides the cable car, you can also take a cruise ship across the river. The sightseeing bus also stops here, making it easy to visit all the attractions on Sun Island, with the freedom to hop on and off as you please. This time, I stayed in the most affordable ”Viscount Interior Room.” The room was spacious and well-equipped, with furnishings that truly captured the grand essence of a castle. The only minor drawback was the lack of a window, meaning I couldn't enjoy the natural scenery outside – a small regret. It's worth noting that, compared to the opulent guest rooms, the hotel's front desk seemed a bit understated. The small reception counter is tucked away in a corner on the first floor, which felt a little out of sync with the ”Chocolate Castle” theme. Personally, I suggest designing the front desk in the shape of chocolate and having the reception staff wear more distinctive attire. Wouldn't that better align with the magical theme of this place? Overall, this was a surprisingly delightful stay, highly recommended for those who appreciate unique hotels.

It was completely beyond expectations. I originally planned to book near Sunac, but after doing a round of homework, I found it here and found that it was a newly renovated homestay. The room environment was super good, and it was very clean. It was very close to the mall, and there were many delicious foods downstairs. The small walnut barbecue was delicious. This location is also great, I am renting a car for a self-driving tour, very close to the Tiger Forest Garden of the Grand Theatre, it is easier to park downstairs, highly recommended!