Hotels in Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin

Nice hotel and close to everything! Staff are very attentive and take good care of us. Miss Air assisted us very well during breakfast. Mr. Max and Mr. Neil at the reception helped us a lot with directions and communications with taxi drivers. Staff here don't speak English well, but they have their ways to communicate with us well, where we see very helpful and appreciated. If we visit Harbin again, we will definitely stay here again for sure! Nice hotel, nice staff, good location, fantastic breakfast, and reasonable price.

Mercure Hotel exceeded our expectations with its outstanding service and excellent facilities. The room was spacious, clean, with all the amenities you could ask for. The hotel facilities were equally impressive, including a Dyson hair dryer, humidifier, Xiaomi air filter and The breakfast buffet was particularly delightful, with a wide range of choices to suit all tastes. Conveniently located, close to St. Sophia Cathedral & Central Shopping Street. Highly recommend and can't wait to return!

Hi, Such a lovely hotel with the friendliest and caring staff.  Tea break was well served upon arrival in the afternoon. The breakfast buffet was amazing with so much variety. Hotel is smart and beautifully clean. Location was central very near to Sophia Church, popular Zhongyang street, Museum, morning street food and souvenir stalls. Didi and taxi at door step too. Everything was so perfect about this hotel. High recommended this hotel stay for all who come to Harbin.

Booked 1 night stay for our driver. It was a basement unit without windows, while i booked via my tour agent was the bigger room. Experience was good, reception very welcoming and helpful.  Always smiling. Place was clean, both cleaner aunty was very detailed in their housekeeping.  Location very near and walking distance to Daoli Market, Central Market and Sophia Cathedral. I will definitely stay there again and recommend to my friends * this hotel come with AI control, and BEST was its with Aircon!

Great service Great location The hotel is located nearby St Sophia Cathedral just a 5 Min walk away. The room is spacious and clean at a reasonable price. The front desk staff are very helpful and very kind. They kept our forgotten item in the room for us too. I appreciate it. next time I have a chance to visit Harbin, I will come here again!

Pros:  Very helpful reception staff. Especially Yuyue and Jiaqi. It is not 100% certain that my spelling is correct since they do not speak English (along with the rest of the staff at this 5 star hotel in a city of more than 10 million people). Comfortable beds and decent pillows. Clean bathrooms. We had a free upgrade - see Cons! Cons: ”Non-smoking” room is a joke. The guests DO smoke everywhere. There are a lot of fabrics used in the rooms for the decoration, and smoke penetrates them to a great extent. In order to find a room with decent air quality, we had to change our rooms twice. See Pros! There was only a very limited selection of biscuits and fruits available for the advertised ”luxurious afternoon tea.”.

The location was excellent, and the bathroom was well-equipped with a strong water supply. However, the floor heating system was inadequate, making the room quite cold. We had to wear sweaters to sleep. Although we noticed the issue on the first night, we only reported it to the staff on the second night. Friendly night staff promptly provided us with a portable heater, which was a kind gesture. Unfortunately, our stay was further marred by two unexpected electricity outages in our room on the second night. These incidents were alarming and disrupted our sleep and we both fell asleep in the morning only. To make matters worse, we were asked to vacate the room by 2 pm, which forced us to rush our morning and wait in the reception area for few hours before departing for the airport. Overall, our two-night stay was disappointing due to the heating issues, electricity outages, and rushed checkout experience.

Rooms are warm and clean, not far from Sophia Square. The price is fine. Would be great if they would have a different breakfast options. But in general it was pretty great experience.

All staffs are so helpful and friendly especially Miss Gao is super good. We love the cleanliness of the hotel. The size of the room is good enough. Location is next to Zhongyang Street on 1 min walking. You can have unlimited afternoon tea when you stay here. Thats the bonus point! Breakfast are super delicious!

I had a wonderful stay at this hotel! The location is unbeatable, conveniently situated near key attractions and making it easy to explore the area. The staff was incredibly friendly and attentive, always ready to help with a warm smile, and they even provided breakfast. The room was spacious, the bed was very comfortable, and the bathroom was bright. The only drawback was that the bath towels had some stains, which could be improved.