ALBERT HOTEL

ALBERT HOTEL Reviews

ALBERT HOTEL

Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
ALBERT HOTEL
ALBERT HOTELALBERT HOTELALBERT HOTEL
Check available rooms for your travel dates
We Price Match
1 night

ALBERT HOTEL Guest Reviews

4.6/5
Very Good
979 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(979)
Positive reviews(941)
Reviews with photos/video(123)
Convenient location(126)
Classy environment(110)
Easy to get around(89)
Friendly front desk staff(58)
Close to train station(43)
Well designed(28)
Many amenities(28)
Comfortable bed(15)
Negative reviews(38)
Anonymous User
Queen Room
Stayed in Sep 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Sep 5, 2024
Convenient location near Harbin West train station Very helpful staff
Response from Property: 尊敬的賓客：您好！感謝您的點評哦!每個城市總會有讓人惦記的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而又温馨的回憶，希望小艾這裡會是您回憶裏最獨特的那個！常回來看看小艾呦！祝：安好！艾鉑特酒店地址：哈西高鐵站直行200米。Dear guest: Hello! Thank you for your review! Every city has its own reasons to remember, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope this place will be the most unique one in your memories, Xiao Ai! Come back often to see Xiao Ai! Wishing you all the best! Address of Abbott Hotel: 200 meters straight from Haxi High speed Railway Station.
Guest User
Exclusive Smart Family Room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 31, 2023
Layout of toilet & bathroom has room for improvement
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has their sweet and warm memories. I hope Xiaoai’s place will be The most unique one in your memory! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
Anonymous User
Light Luxury Smart Twin Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The room is very comfortable, very intelligent, with complete facilities, the waiter is very friendly, and it is close to the train station and subway station. There are also plenty of shopping malls and stores around, making shopping very convenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您的點評哦!每個城市總會有讓人惦記的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而又温馨的回憶，希望小艾這裡會是您回憶裏最獨特的那個！常回來看看小艾呦！祝：安好！艾鉑特酒店地址：哈西高鐵站直行200米
Anonymous User
Queen Room
Stayed in Sep 2024
Booked for others
8 review
4.1/5
Very Good
Posted on Sep 28, 2024
The hotel is very distinctive. The lobby has a unique style, black and white checkered floor, and a large speaker record player, which is very charming. The room has smart home, retro telephone, and the bed is of suitable hardness. The hotel also promptly coordinated to change rooms when there was a problem. Overall, I was satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的賓客：您好！感謝您的點評哦!每個城市總會有讓人惦記的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而又温馨的回憶，希望小艾這裡會是您回憶裏最獨特的那個！常回來看看小艾呦！祝：安好！艾鉑特酒店地址：哈西高鐵站直行200米
Guest User
Light Luxury Smart Twin Room
Stayed in Aug 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is clean and tidy, the service attitude is quite good, the transportation is very convenient, and the price is moderate. If you come to Harbin again in the future, this hotel is the first choice! It is worth recommending to everyone!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoai’s place will be your memory. The most unique one! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
Anonymous User
Light Luxury Smart Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
A pleasant stay experience, fully intelligent Xiaodu voice control, electric toilet, and great service!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoai’s place will be your memory. The most unique one! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
Tangmaweiwei
Exclusive Smart Family Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 24, 2024
The hotel front desk and security are very friendly, the location is very convenient, the high-speed rail station is just outside, the subway station is very close, I love Harbin so much, I will come again next time! There are many delicious foods
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has their sweet and warm memories. I hope Xiaoai’s place will be The most unique one in your memory! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
Guest User
Exclusive Smart Family Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The environment is really nice and the service staff are also very friendly
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city always has a reason for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoai’s place will be your memory. The most unique one! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
Guest User
Light Luxury Smart Twin Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The hotel is near Harbin West Railway Station, a 3-minute walk away. Metro Line 3 is right at the railway station, making travel very convenient. There is Wanda Plaza and many delicious foods nearby. The hotel rooms are clean and tidy, and all facilities are intelligent services. The hotel service staff are of high quality and warmly received. I had a very satisfactory accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.
Hongheidexin
Light Luxury Smart Twin Room
Stayed in Jul 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 13, 2024
The hotel is highly intelligent, Xiaodu can help. It is close to Haixi Station. Just walk a few minutes from the hotel across the road to the station entrance. The room is spacious, the service attitude is good, and there are many hotels around. It is a little noisy, but it is very convenient overall.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time
Anonymous User
Vintage Full House Smart Home System Double Bed Room
Stayed in Jun 2024
Solo travelers
25 review
4.5/5
Great
Posted on Jun 7, 2024
The hotel is near Harbin West Station, and it is convenient to get in and out of the station. Equipped with a smart toilet, but it cannot be flushed and dried, which is a pity. The room was clean and well-equipped, but the space felt a bit small and the hotel did not provide breakfast.
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.
Guest User
Queen Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Service: The service attitude is very good. I ordered a lot of takeaways and the waiters delivered them to the room. Facilities: The rooms are all smart. You can close the curtains and turn on the lights just by calling Xiaodu while lying on the bed. Good news for lazy people. Environment: The decoration is very unique The location is very convenient. It’s just 100 meters away from Haxi Station. You don’t have to worry about the time it takes to get to the station by taxi. It’s also very close to Wanda and Red Square. It only takes 15 minutes to walk and get there quickly by taxi. I’ll come here again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has their sweet and warm memories. I hope Xiaoai’s place will be The most unique one in your memory! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
Guest User
Boutique Double Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 13, 2024
The service is very good, the hygiene is clean, the house is clean, and the environment is very good! I will continue to order our home! ! The service is very good, the hygiene is clean, the house is clean, and the environment is very good! I will continue to order our home! ! The service is very good, the hygiene is clean, the house is clean, and the environment is very good! I will continue to order our home! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aipot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station.
Xueli～
Vintage Full House Smart Home System Double Bed Room
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on May 6, 2024
They said they upgraded my room, but I felt that the original room was bigger. I was too lazy to change because I had to bring a lot of things with the child. The service was very good and enthusiastic. The auntie who cleaned up early was also very caring because the child was very quiet when sleeping. I had to find a parking space. There was no parking area at the entrance of the hotel. Overall, it was very good and the experience was good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aipot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station.
Bulaimeiyingbu
Zero Pressure Smart Double Bed Room
Stayed in Apr 2024
Couples
20 review
3.0/5
Posted on Apr 14, 2024
There were hairs on the bath towel, the bathroom floor was very dirty, the water temperature in the bathroom was unstable, sometimes very hot and sometimes very cold, the hotel pillows were too high and uncomfortable, the two pillows should be one high and one low, I went to bed at 10:30, and the party in the next room started before 12 o'clock, it was very noisy and I couldn't fall asleep at all, it was past 3 o'clock and I couldn't stand it anymore, so I called the hotel front desk and the waiter went to solve it. I have to say that the hotel did a good job in this regard! Later, the person in charge of the hotel also called to apologize and explain, but for people who go out to travel, they are still not very happy, after all, a bad rest will affect the itinerary of the next day.
Original TextTranslated by Google
Response from Property: Dear guest, hello, first of all, thank you for choosing and staying at the Aibot Hotel. We are sorry that we failed to bring you a pleasant stay experience. For the questions you raised, we have trained and emphasized the relevant details as soon as possible. No guests have raised the issue of water temperature. We will pay attention to observe and test whether the alternation of hot and cold water in all rooms is abnormal. Our pillows are all fluffy pillows. If you think they are too high, you can contact our front desk partners to send you a low pillow. I am sorry that I didn’t remind you when you checked in. As for the problem of noisy guests next door that you mentioned, we have also trained with the security department. If there is a room with too loud or noisy sounds during the inspection, we will communicate and deal with it as soon as possible to avoid guests reporting to the front desk by themselves. Thank you very much for your suggestions. I hope you will come to Harbin again and choose Xiaoai again. Give us a chance. I wish you a happy life and look forward to seeing you again~