ALBERT HOTEL

ALBERT HOTEL Reviews

ALBERT HOTEL

铁景街218号爱达88小区S1栋, Nan'gang District, Harbin, Heilongjiang, ChinaSee Hotel Details
ALBERT HOTEL
ALBERT HOTELALBERT HOTELALBERT HOTEL
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1 night

Guest Reviews

9.3/10
Very Good
987 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(987)
Positive reviews(948)
Reviews with photos/video(123)
Convenient location(125)
Easy to get around(89)
Classy environment(83)
Average sound insulation(58)
Friendly front desk staff(58)
Well decorated(48)
Close to train station(47)
Well designed(28)
Negative reviews(37)
Tay SY
Exclusive Smart Double Bed Room
Stayed in Nov 2024
Family
5 review
9.0/10
Great
Posted on Jan 3, 2025
The room is spacious and clean. nice view of Harbin west station from room. Housekeepers are helpful and my family feel safe. Both receptionist and watchman in the night duty, are extremely helpful and assisted us in the laundry beyond their scope of job We will choose this hotel again if return
Response from Property: Dear guest: Hello! Thanks for your review! Every city will always have a reason for people to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Xiao Ai here will be the most unique one in your memories! Come back often to see little Ai! Wish: Good health!
Guest User
Queen Room
Stayed in Nov 2024
Couple
4 review
3.0/10
Posted on Dec 25, 2024
The moment I entered the hotel lobby, the smell of cigarettes hit my nose. The room facilities were so bad that I doubted if it was a 4-star hotel. The towels and bed also smelled of cigarettes. It was the worst experience of my trip to Harbin. It was such a huge disappointment for $70/day!!
Response from Property: Dear guest, We are terribly sorry for the unpleasant experience during your stay. We've inquired our staff members and found that there were no comments or suggestions left by you. If you have any needs or questions, please feel free to contact the front desk and we will surely give you a satisfactory reply. Regarding the anti-theft chain that fell off and the peeling paint on the shower head as shown in your photos, we've already arranged for people to repair them. However, due to the unpleasant smell after the repair of the shower head which might affect our guests, we haven't carried out this part of the repair work recently. The same goes for the peeling wall paint on the ceiling of the shower room caused by the water leakage from upstairs. It's also because we're worried about the unpleasant smell affecting our guests that we haven't repaired it yet. We sincerely apologize for these situations and are actively looking for better solutions. Your feedback is of great importance to us. Thank you very much for choosing our hotel and pointing out these problems. We've been making every effort to make improvements. If you come to our hotel again next time, we promise to provide you with a comfortable and pleasant accommodation environment to make up for the deficiencies this time. All the staff members of our hotel are sincerely looking forward to your next visit. Wish you a pleasant journey!
I & I
Zero Pressure Smart Double Bed Room
Stayed in Nov 2024
Couple
10 review
10/10
Outstanding
Posted on Jan 2, 2025
Second time book this hotel. All is nice room ok, service ok. Recomended hotel in this area.
Response from Property: Dear guest: Hello! Thanks for your review! Every city will always have a reason for people to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Xiao Ai here will be the most unique one in your memories! Come back often to see little Ai! Wish: Good health!
Estee ST
Boutique Double Room
Stayed in Jan 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Apr 25, 2025
nt bad. close to railway station
Response from Property: 尊敬的賓客:您好!感謝您的5分點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米。
Patomporn
Exclusive Smart Twin Room
Stayed in Jan 2025
Traveling with friends
8 review
9.0/10
Great
Posted on Feb 13, 2025
The lobby and the room is separated building . So it ‘s heard to carry my baggage to the room. But another amenity is really good.
Response from Property: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aibot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station
Anonymous User
Queen Room
Stayed in Aug 2024
Solo traveler
6 review
9.5/10
Amazing
Posted on Sep 5, 2024
Convenient location near Harbin West train station Very helpful staff
Response from Property: 尊敬的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米。Dear guest: Hello! Thank you for your review! Every city has its own reasons to remember, every season has its own scenery that we cannot bear to part with, and every hotel has its sweet and warm memories. I hope this place will be the most unique one in your memories, Xiao Ai! Come back often to see Xiao Ai! Wishing you all the best! Address of Abbott Hotel: 200 meters straight from Haxi High speed Railway Station.
Roshanna EXO
Light Luxury Smart Twin Room
Stayed in Dec 2024
Traveling with friends
8 review
8.0/10
Very Good
Posted on Feb 11, 2025
all was good except for the service they will ignore u even u have a lot of luggage, check in no deposit required i think due to they cannot speak English. other then that good location near railway and near to food and mart
Response from Property: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aibot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station
koon Kuang ONG
Light Luxury Smart Twin Room
Stayed in Nov 2024
Family
6 review
8.0/10
Very Good
Posted on Mar 4, 2025
Very good locations
Response from Property: 尊敬的賓客:您好!感謝您的5分點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米
Guest User
Exclusive Smart Family Room
Stayed in Nov 2023
Family
5 review
9.5/10
Amazing
Posted on Dec 31, 2023
Layout of toilet & bathroom has room for improvement
Response from Property: Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason for people to miss it, every season has a scene that we can’t leave behind, and every hotel has their sweet and warm memories. I hope Xiaoai’s place will be The most unique one in your memory! Come back often to see little Aiyou! Wish you: be well! Address of Albert Hotel: 200 meters straight ahead from Haxi High-speed Railway Station.
IVAN LAU
Exclusive Smart Family Room
Stayed in Nov 2024
Solo traveler
11 review
9.0/10
Great
Posted on Feb 13, 2025
NICE HOTEL
Response from Property: 您好!感謝您的點評哦!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望小艾這裡會是您回憶裏最獨特的那個!常回來看看小艾呦!祝:安好!艾鉑特酒店地址:哈西高鐵站直行200米
chenxin19840531
Exclusive Smart Family Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
The hotel environment is very good, the hygiene is also very good, the experience is good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aibot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station.
Dmitrii Rud
Exclusive Smart Family Room
Stayed in Feb 2025
Family
19 review
8.5/10
Very Good
Posted on Apr 29, 2025
The convenience of this hotel is that it is within walking distance of the train station. The main disadvantage is that the reception is in one entrance, and the rooms are located several entrances from the main entrance. It is not very convenient to move around with suitcases. The staff does not speak a word of English. The security guard is very intrusive. We arrived late in the evening. The security guard escorted us to the room and spent a long time showing us everything in the room, completely ignoring our requests to leave the premises.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aibote Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station.
Guest User
Exclusive Smart Family Room
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 16, 2025
The overall environment is very clean. It is very close to Hasi and convenient to take the high-speed rail. The room attendants are also very polite. The facilities are relatively new. Although it is next to the high-speed rail station, the sound insulation is good and it is almost unaffected. The electric curtains are easy to use, the room is spacious, and there is a lot of room for activities.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Xiaoai's place will be the most unique one in your memory! Come back often to see Xiao Ai! Wish you well! Address of Aibot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station
Yan.ice
Light Luxury Smart Twin Room
Stayed in Jan 2025
Traveling with friends
8 review
9.0/10
Great
Posted on Feb 19, 2025
👍: The place is small, but it has all the basic things and the decoration is quite stylish. If you don't have enough water or hangers, you can ask the front desk for more. It's okay to book cheaper during the tourist season and the Asian Winter Fair. There are many restaurants downstairs, but don't have too high expectations on the quality. There are train stations and subway stations within a 10-15 minute walk, so transportation is quite convenient. 👎: The sound insulation is very poor. The sound of the TV and the door opening in the next room can be heard clearly. It is very noisy at night. In addition, the TV screen projection connection is very unstable and the front desk could not solve it.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaoai will be the most unique one in your memory! Come back often to see Xiaoai! Wish you well! Address of Aibot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station
SK13
Light Luxury Smart Twin Room
Stayed in Nov 2024
Traveling with friends
14 review
7.5/10
Posted on Jan 1, 2025
The bathroom is not separated from wet and dry areas~ Delivery workers can go directly to your room to deliver food!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Xiaoai's place will be the most unique one in your memory! Come back often to see Xiao Ai! Wish you well! Address of Aibot Hotel: 200 meters straight from Harbin-Xi'an High-speed Railway Station