Sofitel Harbin Reviews

Response from Property: Thank you very much for your support. Your feedback is of great significance to us. We sincerely welcome you to visit us again and have the opportunity to experience our fitness center. We wish you a pleasant journey ~~ Sofitel Harbin!

Response from Property: 真的很希望這次哈爾濱之旅能夠給您留下難忘的回憶，哈爾濱索菲特大酒店作為較早的五星級酒店，我們一直很努力地做好自己，發展自己，包括我們新引進的優眠床，氧吧房，自助洗衣房，小童樂園等等，無一不是為了更好的為賓客們提供優質的住宿環境，包括我們的服務也在不斷地優化，在您訂單生成的那一刻我們的WX管家隨時恭候您的光臨。感謝您和我們分享您的住宿體驗，期待能與您再次相聚在哈爾濱索菲特大酒店。祝您旅途愉快！

Response from Property: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Your feedback is very important to us. New quilts have been purchased and their are on the way, the hotel has just started renovating the new furniture. I am a appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am Guest Experience Manager Lisa hope to see you again

Response from Property: We regret that we have not been fully satisfied with you.We know that the more trust we get, the more we ask ourselves to do better, so as to live up to everyone's expectations. We will adjust the shortcomings as soon as possible, and look forward to your visit again in a better state. Sofitel Harbin wish you a pleasant trip!

Response from Property: 很榮幸能收到您的留言，哈爾濱索菲特大酒店開業於2007年，是哈爾濱市兩家掛牌五行酒店之一，同時也是一家國際品牌連鎖的酒店，我們遵循着服務為本，充分展示法式元素與本地文化融合的奢華理念，給予每一位賓客難忘的入住體驗，在配套設施上我們有200多車位的停車場，對住客提供免費使用，24小時開放的健身房，酒店對面有景色宜人的湘江公園和龍塔，購物娛樂有萬達廣場，以及便利出行的地鐵二號線方便又快捷，希望您能在此度過一個愉快的假期，我們期待您的再次光臨，祝旅途愉快！

Response from Property: 很遺憾此次入住未能達到您的期望，為此我們深表歉意，我們希望能夠努力做的更好，為賓客們提供滿意的服務和住宿環境，期待您的再次光臨，哈爾濱索菲特大酒店全體員工祝您新春快樂！

Response from Property: Bonjour guest, Thank you for share your experience. I am sorry that hotel did not meet your expectations; please allow me to express my sincerest apologies.your feedback is very important to us. the F&B Manager have already known your feedback. According to the survey, no customers had similar situation on the day, but we will still pay attention to the food safety of customers. Once again, please accept my sincerely apology and hopefully enjoy to stay with us. Sofitel Harbin hope you have good trip, see you next time.

Response from Property: Thank you for your support and affirmation of Sofitel Harbin, as a veteran hotel opened for more than ten years, we use professional service to escort your travel, I wish you a pleasant trip!

Response from Property: Bonjour guest，Thank you for your support and trust. I will share your feedback with other ambassadors. I hope that with such an example, we will do better and better. wish your hava a nice trip

Response from Property: Bonjour guest，Thank you for taking the time to tell us about your experience at the Sofitel Harbin. We hope you were impressed by this trip and welcome again. Have a good trip.

Response from Property: Bonjour Sir/Madam, Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Hotel has 24-hour service hotline, if you need our help, please dial "55" in the room. Hope to meet you again at Sofitel Harbin, wish you a pleasant trip! Live the French Way

Response from Property: We always believe that only professional knowledge and skills can provide guests with quality service, thank you for your trust and support, look forward to meeting you again at Sofitel Harbin, wish you a pleasant trip!

Response from Property: Good morning, I am glad that Alice's service left a deep impression on you. I hope your trip to Harbin Sophie Grand Hotel will be an unforgettable memory. I look forward to seeing you again. I wish you a good trip.

Response from Property: Thank you for sharing your experience with us. I hope you will have a wonderful stay at Sofitel Harbin，We will focus on your feedback, the New Year new atmosphere, I wish you a happy ***** New Year, all the best-——Sofitel Harbin