A25 Hotel - 12 Pho Hue Reviews

Response from Property: We are truly sorry for any inconvenience you have experienced at our hotel. You must have felt unhappy in your stay. We also sincerely thank you for taking the time to share your comments so that we can immediately review our shortcomings and improve our services, ensuring that similar situations do not occur again. on your next stay. We hope to have the opportunity to welcome you back, so that we can serve you with all our hospitality and not disappoint you in any way.

Response from Property: First of all, we are truly sorry to hear that your experience did not meet your expectations, and we understand how inconvenient it must be to have mistakenly booked the wrong location especially when it is over 999km away. We completely understand your frustration about not being able to cancel the booking shortly after making it. However, as you mentioned, our non-refundable cancellation policy is applied consistently across all bookings in order to ensure fairness for both our customers and our accommodation partners many of whom rely on confirmed bookings and may have turned away other guests. That said, we have taken note of your feedback and will share it with the relevant team for consideration, as we continue to review our policies and improve flexibility where possible. We sincerely hope for your understanding and would love the opportunity to serve you better in the future.

Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.

Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.

Response from Property: We are delighted to hear that you had a comfortable stay and enjoyed the good breakfast, especially our pho bo. We also appreciate your feedback regarding the soundproofing and window situation, and we will work on improving our services in the future. Hope to welcome you again next time!

Response from Property: We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are delighted to read that you had a pleasant stay during your vacation with us. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality.