Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities8.2
Service9.0
Cleanliness8.4
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All reviews(309)
Positive reviews(292)
Reviews with photos/video(104)
Convenient location(55)
Perfect for business trips(22)
Large rooms(18)
Friendly front desk staff(10)
Secluded lake view(9)
Located downtown(8)
Comfortable bed(7)
Bathroom unclean(5)
Negative reviews(17)
Guest User
Standard Double Room
Stayed in Jul 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 26, 2025
The receptionist are accommodating and speak English fluently.. great experience in this hotel.. highly recommended and good for the price.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Jack626
Deluxe City View Double Room Without Balcony - Floor 2
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 28, 2025
#1 Price:
I have stayed in many locations in old town because I like to move around and experience different settings.
At this price point; this hotel by far (after 3 different hotels) is the best choice for your hard earned money.
Location: Excellent;
25 seconds walk from lake and close to all the attractions of old town.
Really doesn’t get any better than this.
Room: Everything works.
-Large New smart TV with Netflix and YouTube
-Fast WiFi/internet (can remote work)
-(High ceiling and spacious)
(I’m 5’8 ;see photos for reference)
Many hotels around the area cut corners and make their rooms small and ceilings low to save space which can make you feel claustrophobic after a day or two.
“Very important after a day out in old town with all the tight spaces / crowds and chaos.”
-(Barely any street noise inside room; I’m sensitive to noise and slept like a baby)
-Room cleaned everyday by staff.
+Bonus points for the versatile lighting inside room; 8 different switches for different lighting options.
((Hotel Staff)) Available 24 hours
Young and eager to help; very knowledgeable speaking many different languages and knows the town very well.
(Don’t underestimate these young men and women.)
I have never seen such hard working young individuals who have no other intention but to help you have the best stay at this establishment.
(Special shout out) to “Denny” who ran out in the pouring rain to help me find my car ride to the airport because we were running late.
Conclusion;
Stop wasting time reading this review and book this hotel before the rooms are all taken; I was lucky to find a room since they’re mostly always booked.
6/7
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love!
b.yap
Superior Double Room
Stayed in Jul 2025
Solo traveler
43 review
10/10
Outstanding
Posted on Aug 5, 2025
Very new hotel and super affordable in this area!! Wss looking for a place at this specific alley and chance upon this crazily priced new hotel!
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Daria Zinoveva
Superior Double Room
Stayed in Jun 2025
Solo traveler
22 review
9.0/10
Great
Posted on Jul 14, 2025
Very nice hotel right in the center. Near there is a big central lake, where all Vietnamese hang around. Staff in the hotel is very friendly and supportive. Room was nice and clean, there is everything what’s needed.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Paul Adrian Jones
Standard Double Room
Stayed in Apr 2025
Couple
52 review
9.0/10
Great
Posted on May 18, 2025
Very close to Hanoi's Old Quarter. The room was more than adequate (we were upgraded for free), and the hotel staff were very friendly and helpful.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
gmwoon
Deluxe 2-bed Room
Stayed in Apr 2025
Traveling with friends
18 review
9.0/10
Great
Posted on May 19, 2025
The hotel location is very convenient to go any places.
Around this hotel, you may just walk to old quarter, Hoa Lo Prison, Uniqlo, Hoan Kiem Lake, Joseph's Cathedral, Train street.
You also can enjoy the delicious local food, milk tea, King Roti and 4p's Pizza just short walk distance about 2min!
If you need buy some grocery, nearby this hotel got Circle Mart (just 2min walk also).
If you need massage service, in front of the hotel got a lot of shop for you choosing.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Jassie’s mom
Standard Double Room
Stayed in Apr 2025
Solo traveler
23 review
9.5/10
Amazing
Posted on May 18, 2025
The hotel was good—good service, good location. The only confusing thing was the window. There is one, but it opens at the walls. Overall, it’s too noisy.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Sze Yun Lai
Deluxe City View Double Room Without Balcony - Floor 2
Stayed in Apr 2025
Couple
2 review
8.0/10
Very Good
Posted on May 7, 2025
Big room but the hotel is a bit old. Great location. Receptionists are very friendly, took care of our luggage properly, helped us communicate with grab driver and brought us to the grab car location because the road to hotel was closed on that day.
However, both my bf and my hair and skin are extremely dry after the shower. Not sure what was wrong with the water.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Annie Dela Cruz Mendoza
Superior Double Room
Stayed in Mar 2025
Solo traveler
13 review
8.0/10
Very Good
Posted on Apr 12, 2025
The hotel is perfect for a solo traveler like me! The room is tidy! The receptionists are approachable and helpful!
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Shiyusheng
Superior Double Room
Stayed in Mar 2025
Solo traveler
4 review
9.0/10
Great
Posted on Apr 7, 2025
The staff and the room environment are good but the hot water system is poor, the hot water will finish within 10 minutes during the shower and the water quality is not good either. After shower, you will feel how dry your hair can be.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Dreag
Deluxe City View Double Room Without Balcony - Floor 2
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on Apr 6, 2025
Excellent & very considerate hotel staff 💪🏻 Enormous room & super close (literally just few steps away) to Hanoi’s famous Hoan Kiem Lake 🙏 Highly recommended
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Anonymous User
Deluxe Lake View Double Room without Balcony - Floor 6
Stayed in Mar 2025
Solo traveler
82 review
7.5/10
Posted on Apr 7, 2025
Great location. The room has a great view of the lake. Very friendly reception. I definitely recommend it for visiting tourist 👍🏻
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
Worldisabeautifulplace
Deluxe Lake View Double Room without Balcony - Floor 6
Stayed in Feb 2025
Solo traveler
29 review
10/10
Outstanding
Posted on Mar 30, 2025
Very centrally located next to puppet show. Quiet room, good service. Hotel sells tours to Sa Pa and Ninh Bin, Halong.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
quang huy
Superior Double Room
Stayed in Feb 2025
Couple
6 review
9.0/10
Great
Posted on Mar 21, 2025
Hotel staff very friendly and help full. Location very convenience .a lot off food around highly recommended
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love
耳東氵罒幸一止
Deluxe 2-bed Room
Stayed in Feb 2025
Family
38 review
9.5/10
Amazing
Posted on Mar 14, 2025
stayed in room 301 for 3 nights
Room - 5/5 spacious room with 2 queens and a table and chairs for relaxation. Sound proofing is pretty good in room to ensure good night sleep.
Location - 5/5 super near to Hoan Kiem Lake, like 1minute walk away. Easy access to old quarter and many other places.
Amenities - 4/5 beds are comfortable, sheets are little rough. Towels can be more fresh.
Toilet - 4/5 basic supply of toilet amenities, better if there's rain shower or shower curtain as the whole toilet to have wet and dry separation, entire toilet gets wet after shower for the next user.
Extra - 5/5 all rooms are lift accessible, have Netflix and Youtube on TV for entertainment, wifi signal is good.
Staff - 5/5 courteous and helpful. true Hanoi hospitality!
Food - 5/5 lots of nearby food places.
Response from Property: Thank you for choosing La Mandarina Hotel & Travel for your stay! We are very pleased to have served you and hope to see you one day soon. From La Mandarina with love