La Mandarina Hotel & Travel at 13 Hang Hanh Street Reviews

Very close to Hanoi's Old Quarter. The room was more than adequate (we were upgraded for free), and the hotel staff were very friendly and helpful.

The hotel location is very convenient to go any places. Around this hotel, you may just walk to old quarter, Hoa Lo Prison, Uniqlo, Hoan Kiem Lake, Joseph's Cathedral, Train street. You also can enjoy the delicious local food, milk tea, King Roti and 4p's Pizza just short walk distance about 2min! If you need buy some grocery, nearby this hotel got Circle Mart (just 2min walk also). If you need massage service, in front of the hotel got a lot of shop for you choosing.

The hotel was good—good service, good location. The only confusing thing was the window. There is one, but it opens at the walls. Overall, it’s too noisy.

Big room but the hotel is a bit old. Great location. Receptionists are very friendly, took care of our luggage properly, helped us communicate with grab driver and brought us to the grab car location because the road to hotel was closed on that day. However, both my bf and my hair and skin are extremely dry after the shower. Not sure what was wrong with the water.

The hotel is perfect for a solo traveler like me! The room is tidy! The receptionists are approachable and helpful!

The staff and the room environment are good but the hot water system is poor, the hot water will finish within 10 minutes during the shower and the water quality is not good either. After shower, you will feel how dry your hair can be.

Excellent & very considerate hotel staff 💪🏻 Enormous room & super close (literally just few steps away) to Hanoi’s famous Hoan Kiem Lake 🙏 Highly recommended

Great location. The room has a great view of the lake. Very friendly reception. I definitely recommend it for visiting tourist 👍🏻

Very centrally located next to puppet show. Quiet room, good service. Hotel sells tours to Sa Pa and Ninh Bin, Halong.

Hotel staff very friendly and help full. Location very convenience .a lot off food around highly recommended

stayed in room 301 for 3 nights Room - 5/5 spacious room with 2 queens and a table and chairs for relaxation. Sound proofing is pretty good in room to ensure good night sleep. Location - 5/5 super near to Hoan Kiem Lake, like 1minute walk away. Easy access to old quarter and many other places. Amenities - 4/5 beds are comfortable, sheets are little rough. Towels can be more fresh. Toilet - 4/5 basic supply of toilet amenities, better if there's rain shower or shower curtain as the whole toilet to have wet and dry separation, entire toilet gets wet after shower for the next user. Extra - 5/5 all rooms are lift accessible, have Netflix and Youtube on TV for entertainment, wifi signal is good. Staff - 5/5 courteous and helpful. true Hanoi hospitality! Food - 5/5 lots of nearby food places.

Spectacular view from my room on the sixth floor!!! And the staff was incredibly helpful and friendly. They help me find a nice vegetarian restaurant nearby. They were willing to help me find anything I needed. Really lovely people. They are able to book tours to all of the beautiful sites around Hanoi.  There is a multitude of coffee shops, and restaurants, and spas nearby as well. This place looks humble from the street, but it was a fantastic room. 

The receptionist is so accomodating and always ready to assist. Housekeeping would everyday make sure we have fresh new towels and the room is tidy whenever we gets back to the the hotel. The room is quite old compared to the photos and no view of the lake. They don't have coffee mugs in the room but has coffee/sugar packets with bottled water. Above all the location of this hotel is awesome as it is so near at the lake and the busy streets of Hanoi.

Very happy with the booking given that I booked last minute and would have to check in at 1am. Staff was very helpful, especially in communicating over Whatsapp. They even help move my luggage to the room at check-in. I paid extra for late check out and this was transparently communicated to me when I checked in.