Radisson RED Hangzhou Grand Canal

Radisson RED Hangzhou Grand Canal Reviews

Radisson RED Hangzhou Grand Canal

No 581, Chenglin Road Gongshu District Hangzhou City Zhejiang province, Gongshu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Radisson RED Hangzhou Grand Canal
Radisson RED Hangzhou Grand CanalRadisson RED Hangzhou Grand CanalRadisson RED Hangzhou Grand Canal
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Radisson RED Hangzhou Grand Canal Guest Reviews

9.7/10
Excellent
2254 review
Verified reviews
Location9.7
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(2254)
Positive reviews(2227)
Reviews with photos/video(392)
Friendly front desk staff(445)
Awesome amenities(307)
Delicious breakfast(270)
Well designed(159)
Many amenities(110)
Well decorated(106)
Convenient parking(71)
Close to metro(41)
Negative reviews(27)
Guest User
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Sep 2024
Couples
13 review
9.5/10
Amazing
Posted on Nov 2, 2024
Hotel is very nice and the breakfast is very good. Had a very enjoyable stay. A good 7-10 minutes walk from metro station but we enjoyed it as the neighborhood is not as busy.
Response from Property: 尊敬的賓客：您好！您的滿意是小芮最大的動力，您的鼓勵是小芮前進的朝氣，千言萬語匯成一句話：感謝您對小芮的支持
SH XAV
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Oct 2024
Business travelers
6 review
8.5/10
Very Good
Posted on Jan 21, 2025
It’s good Hotel but it’s faraway from metro station , Silent area - staff are good
Response from Property: 尊敬的客人：感謝您的入住！您的支持與鼓勵是小芮不斷完善和進步的最大動力。小芮會不斷努力給您帶來更好的居住體驗，希望通過更多的細節服務為每一位客人打造更加舒適的居住環境。期待您的再次光臨！
VCSY
Ruixiang Superior Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Business travelers
2 review
7.5/10
Posted on Apr 9, 2025
It was a nice clean hotel.
Response from Property: 您好！溪流緩緩，時光柔軟，感謝親的支持，小芮會延續一如既往的好品質和更加完善的服務，來謝謝您的再次光臨，祝您開心度過每一天！
Guest User
Ruixiang Superior Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in May 2024
Family
23 review
9.5/10
Amazing
Posted on Jun 6, 2024
Very new, clean and good looking hotel.
Response from Property: 親愛的客官，看到您的點評，真心非常感激！美好的事物總是讓人流連忘返，希望您能將這份美好分享給您身邊的親人、好友，希望您再次走進我們家時，衹為瀏覽周邊美景、衹為走進您的鐘愛！小芮一直在這裏，我們就靜悄悄等待您再次走進！
Chow Chun Leung
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Sep 2023
Business travelers
31 review
8.5/10
Very Good
Posted on Jan 15, 2024
Service is excellent and friendly. Location is convenient but not great. Overall not bad.
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. Xiao Rui will continue to provide the same good quality and more perfect service as always. Thank you for your visit again. I wish you a happy life every day!
Anonymous User
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Jul 2024
Other
2 review
10.0/10
Outstanding
Posted on Aug 10, 2024
服务：ok 环境：ok 卫生：ok 设施：ok
Response from Property: 尊敬的賓客：非常高興從您的留言中得知小芮給您留下如此美好的印象，希望您未來可以繼續關注小芮，並將以後入住時更多的感受和體驗告訴小芮，小芮熱忱期待您的再次光臨！
SAOWALEE
Ruixiang Superior Twin Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Jul 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Aug 8, 2024
Good breakfast
Response from Property: 感謝您的支持與讚美，用思念縮短距離，用微笑延長記憶，用感動融化冰雪，用執着兑換永恆，用真心報答真誠，用祝願夢想成真！希望您在美好的旅行中，每一次都與眾不同！感謝您選擇小芮，期待着與您的再次相遇，小芮祝您及您的家人身體健康，萬事如意，天天好心情~~
Guest User
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on Apr 19, 2025
The waiter was friendly and polite, and the overall service was good. One suggestion: the nuts were placed on top of the refrigerator, and the outer packaging was still hot when you took it out. It is recommended to store them in an insulated container.
Original TextTranslated by Google
Response from Property: 尊敬的客人：感謝您選擇入住我們酒店，並抽出寶貴時間分享您的入住體驗！我們非常高興得知您對服務員的親切禮貌以及整體服務感到滿意，這是對我們團隊莫大的鼓勵。關於您提到的堅果存放問題，我們已收到您的寶貴建議，並會立即與相關部門溝通，優化存放位置。您的反饋對我們持續提升服務質量至關重要。期待您的再次光臨，我們將竭誠為您提供更完美的入住體驗！祝您生活愉快！
Lvluo
Ruixiang Deluxe Twin Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Other
38 review
10.0/10
Outstanding
Posted on Apr 14, 2025
This year, I traveled to Hangzhou and stayed by the West Lake for four days and by the Grand Canal for three days. I was very satisfied. The hotel room was very quiet, and the windows and doors were well soundproofed. The breakfast was rich in variety and focused on health. There were different dishes for breakfast for three days, and the taste was very good. There was a washing machine and dryer. Free parking and charging stations were available, which was very friendly to self-driving tourists.
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6/8
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiao Rui. Everything Xiao Rui does is to bring a different holiday experience to every guest. Xiao Rui is really moved to see your satisfaction and affirmation. Xiao Rui will continue to work hard and be ready for your return at any time!
Yang
Ruixiang Cozy Twin Room
Stayed in Mar 2025
Solo travelers
7 review
9.5/10
Amazing
Posted on Apr 12, 2025
9 minutes away from the subway entrance, a relatively new hotel with novel and modern decoration design, good service, the front desk also sent welcome fruit, WeChat reply was very timely, and used the free self-service washing machine in the basement, which was quite convenient. The price-performance ratio is quite good. I will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest: I am very happy to learn from your message that Xiao Rui has left you such a good impression. I hope you can continue to pay attention to Xiao Rui in the future and tell Xiao Rui more about your feelings and experiences during your future stay. Xiao Rui warmly looks forward to your visit again!
Guest User
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Other
3 review
9.7/10
Amazing
Posted on Apr 6, 2025
I was very satisfied with my stay this time! The hotel is very clean and the facilities are complete. Takeaways are delivered to the room by robots, and the hair dryer is a Dyson. The location is also very good, close to the subway entrance, the Grand Canal, and the Xiaohezhi Street attractions. Parking is also very convenient, there is an underground parking lot, and the front desk Qianqian's service is very good. The room type was upgraded. I was very satisfied with the stay experience and will choose this place next time.
Original TextTranslated by Google
Response from Property: 哇塞！！！有您這麼高的評價，還配了照片，太美了！小芮很驚喜呀！小芮以後會加倍努力做得更好，給您提供更加美好的入住 享受！跟您約定，不見不散呦！
Guest User
Ruixiang Superior Twin Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The room is quite spacious and clean. Service: Qianqian customer service is great and nice. Milk was given when I checked in, and fruits were given later. Environment: Close to the subway station, very convenient for travel
Original TextTranslated by Google
Response from Property: Hello! The stream flows slowly, and time is soft. Thank you for your support. Xiao Rui will continue to provide the same good quality and more perfect service as always. Thank you for your visit again. I wish you a happy day!
ℳChen๓🍊
Ruixiang Comfort Double Bed Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 6, 2025
The room is big and clean, and my baby likes it very much. It is more than 700 meters away from the underground station, and it takes about 10 minutes to walk there! There is little traffic at night! It is very quiet! The breakfast is also very good! The car can be parked in the underground garage!
Original TextTranslated by Google
Response from Property: 嘿嘿Ｏ（≧▽≦）Ｏ看到親的好評與誇獎，小芮的心情好好呢，努力是有回報的，您的滿意與回饋就是對小芮最好的嘉獎，小芮祝您：生活如意，天天好心情！
Guest User
Ruixiang Superior Twin Room (Dyson Hair Dryer + Smart + Serta Mattress + Fridge)
Stayed in Mar 2025
Travel with friends
1 review
8.0/10
Very Good
Posted on Apr 5, 2025
This hotel is very good. Check-in was quick. There were welcome desserts. The room was comfortable, large, clean, well designed, and the breakfast was delicious and complete. The front desk service was very good, warm and thoughtful. I was very satisfied with the stay.
Original TextTranslated by Google
Response from Property: Hello! The stream flows slowly, and time is soft. Thank you for your support. Xiao Rui will continue to provide the same good quality and more perfect service as always. Thank you for your visit again. I wish you a happy day!
Anonymous User
Ruixiang Cozy Twin Room
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Apr 8, 2025
A family of three traveled, the room size was quite suitable, and there were many breakfast options. The surrounding facilities were complete, and it took a while to walk to the subway station. There were many restaurants nearby, and there was a square nearby, which was very convenient.
Original TextTranslated by Google
Response from Property: Thank you for coming back again! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. No matter how the world changes, the warmth in memory remains unchanged. I hope Xiao Rui will always be the warmth in your memory! Welcome to come back often! Wish you well!