Fresh House Hotel (West Lake Qingchun Branch) Reviews

Response from Property: Dear guest, thank you for staying at Xianwu and sharing your experience. We are sorry that we only saw two of the three room types we booked on the day of check-in, and the other one was occupied at the time. We changed it to another superior king-size bed room the next day. We apologize for not expressing ourselves clearly on the day of check-in. Thank you for your understanding. All the staff of Xianwu Hotel wish you a smooth work and a happy life~

Response from Property: Dear brother and sister, thank you very much for your fair evaluation and for giving our hotel 5 stars. Every city has a reason to be missed, and every hotel has customers who are missed. You are the one we miss the most. Every season has unforgettable scenery. I hope you can be happy every day when you come to Hangzhou for tourism, and every little thing you do will have sweet and warm memories. Xianwu hopes that you will come back often and wish you well.

Response from Property: Thank you for your affirmation. Simple words carry full sincerity and affirmation. This warmth across the screen is our most precious wealth. We know it is hard-earned. The twin rooms in the room are equipped with a large bathtub. There are disposable bathtub bags so that you can take a bath and have a good sleep at night. Our family often listens to the suggestions of friends. We have added a washing machine and a dryer at home, so that friends don’t have to worry about washing clothes in winter. Thank you for your choice and support. We look forward to your experience next time. I wish you: well!

Response from Property: Dear guest, thank you for staying at Xianwu Hotel Qingchun West Lake Branch. It is a pity that we did not receive your 5-star praise. We will continue to work hard. The hotel is very close to the West Lake Scenic Area. Families who come to Hangzhou to play all walk to the West Lake. It is only 50 meters away from the next building to the Hangzhou Zhejiang No. 1 Affiliated Hospital. The hotel reception is on the first floor of Block A of the Red Wall Jinhe Building next to Zhejiang No. 1. The guest rooms on the 21st to 23rd floors can also see the night view of the West Lake. Our rooms have business king beds, comfortable king beds, superior twin beds, and parent-child family rooms are being rectified and upgraded according to the suggestions of families who have stayed in Xianwu. The young lady of Xianwu said that she is looking forward to welcoming you and all family members who have not been to our house to come and experience it.

Response from Property: Thank you for your evaluation. The simple words carry full sincerity and affirmation. This warmth that crosses the screen is our most precious asset. We know it's hard won. The twin rooms in the room come with a large bathtub, and there is a disposable bathtub bag for a beautiful night's sleep. We often listen to our friends' suggestions, and we have added washing machines and dryers to our home, so that winter friends no longer have to worry about washing clothes. Thank you for your choice and support. We look forward to your next experience. Wishing you all the best!

Response from Property: Thank you for your evaluation. Simple words carry full sincerity and affirmation. It's a little regretful that I didn't get your 5-star praise, but this warmth across the screen is our most precious wealth. We know it's hard-earned. The twin rooms in the room are equipped with large bathtubs. There are disposable bathtub bags so that you can take a bath and have a good sleep at night. Our family often listens to the suggestions of friends. We have added a washing machine and a dryer at home, so that friends don't have to worry about washing clothes in winter. Thank you for your choice and support. I look forward to your experience next time. I wish you: well!

Response from Property: Dear guest, thank you for staying at our hotel and giving us your comments and suggestions. The hotel has been constantly making improvements. The room you requested does not match the picture. I see that the picture you attached is consistent with the picture we put up. Did you book through a domestic or foreign guest website? I don't know if it has anything to do with distribution. Regarding the hygiene issue, the hotel attaches great importance to the stay experience of every guest and has immediately issued a request for room improvement. I hope you will have a different experience next time you stay.

Response from Property: Dear guests hello, thank you for your praise, I am sorry for the hotel's imperfection to bring you travel inconvenience, we are strengthening the English training. Look forward to your next stay will have a different experience.

Response from Property: Dear Sir, hello. Thank you very much for your evaluation and recognition of our hotel. It is an honor and pleasure for you to come to China from across the vast sea and choose our home. We look forward to your next visit to West Lake in Hangzhou, China, and wish you a happy life

Response from Property: 尊敬的小主，感謝您對鮮屋的信任和支持，您的肯定讓我們歡欣鼓舞，我們始終相信好的品質一定會有人認可，我們一定會繼續做好自己的工作，不會讓尊敬的小主失望，也希望您來杭州旅遊時可以想着我們歡迎您常回來看看！

Response from Property: Hello dear, it's a pleasure for you to come to China from across the ocean and choose to stay at our Fresh House Hotel. Thank you for your evaluation. This time, you have booked a windowless room. Of course, our hotel rooms have many large rooms with panoramic windows. We look forward to your next visit to China and choosing our home will give you a more comfortable experience

Response from Property: Dear,Thankyou for choosing Fresh houes Hotel,Looking forward to meeting you again~

Response from Property: Dear, Thankyou like Fresh house hotel, Looking forward to meeting you again~

Response from Property: Dear brothers and sisters, thank you very much for your 5-star praise! Every city has a reason to miss, every season has unforgettable scenery, and every hotel has sweet and warm memories. I hope Xianwu will be the unique, warmest and sweetest one in your memoirs. Come back to Xianwu often and wish you well.