Fresh House Hotel (West Lake Qingchun Branch) Reviews

Response from Property: Dear guest, thank you for staying at Xianwu Hotel Qingchun West Lake Branch. It is a pity that we did not receive your 5-star praise. We will continue to work hard. The hotel is very close to the West Lake Scenic Area. Families who come to Hangzhou to play all walk to the West Lake. It is only 50 meters away from the next building to the Hangzhou Zhejiang No. 1 Affiliated Hospital. The hotel reception is on the first floor of Block A of the Red Wall Jinhe Building next to Zhejiang No. 1. The guest rooms on the 21st to 23rd floors can also see the night view of the West Lake. Our rooms have business king beds, comfortable king beds, superior twin beds, and parent-child family rooms are being rectified and upgraded according to the suggestions of families who have stayed in Xianwu. The young lady of Xianwu said that she is looking forward to welcoming you and all family members who have not been to our house to come and experience it.

Response from Property: Thank you for your evaluation. The simple words carry full sincerity and affirmation. This warmth that crosses the screen is our most precious asset. We know it's hard won. The twin rooms in the room come with a large bathtub, and there is a disposable bathtub bag for a beautiful night's sleep. We often listen to our friends' suggestions, and we have added washing machines and dryers to our home, so that winter friends no longer have to worry about washing clothes. Thank you for your choice and support. We look forward to your next experience. Wishing you all the best!

Response from Property: Dear guest, thank you for staying at our hotel and giving us your comments and suggestions. The hotel has been constantly making improvements. The room you requested does not match the picture. I see that the picture you attached is consistent with the picture we put up. Did you book through a domestic or foreign guest website? I don't know if it has anything to do with distribution. Regarding the hygiene issue, the hotel attaches great importance to the stay experience of every guest and has immediately issued a request for room improvement. I hope you will have a different experience next time you stay.

Response from Property: Dear guests hello, thank you for your praise, I am sorry for the hotel's imperfection to bring you travel inconvenience, we are strengthening the English training. Look forward to your next stay will have a different experience.

Response from Property: Dear Sir, hello. Thank you very much for your evaluation and recognition of our hotel. It is an honor and pleasure for you to come to China from across the vast sea and choose our home. We look forward to your next visit to West Lake in Hangzhou, China, and wish you a happy life

Response from Property: Hello dear, it's a pleasure for you to come to China from across the ocean and choose to stay at our Fresh House Hotel. Thank you for your evaluation. This time, you have booked a windowless room. Of course, our hotel rooms have many large rooms with panoramic windows. We look forward to your next visit to China and choosing our home will give you a more comfortable experience

Response from Property: Dear,Thankyou for choosing Fresh houes Hotel,Looking forward to meeting you again~

Response from Property: Dear, Thankyou like Fresh house hotel, Looking forward to meeting you again~

Response from Property: Dear guest, thank you for choosing Xianwu Hotel and commenting on us. The hotel rooms are on the 21st to 23rd floors, which are relatively quiet. There are 4 elevators in the hotel that can reach the rooms. All the staff of Xianwu Hotel wish you a happy life and smooth work.

Response from Property: Dear brother and sister, thank you very much for your praise! Every city has a reason to be missed, every season has unforgettable scenery, and every hotel has sweet and warm memories. I hope Xianwu will be the unique, warmest and sweetest one in your memoirs. Come back to Xianwu often and wish you well.

Response from Property: Thank you for your evaluation. The simple text carries a lot of true feelings and affirmation. There is a little regret that we did not receive your 5-star review. However, this warmth that crosses the screen is our most precious asset. We know it is hard won. The twin rooms in the room come with a large bathtub, and there is a disposable bathtub bag for you to take a bath and have a good sleep at night. We often listen to the advice of our friends and have added washing machines and dryers at home, so that winter friends no longer have to worry about washing clothes. Thank you for your choice and support. We look forward to your next experience. Wishing you a safe and sound day!

Response from Property: Thank you for your evaluation. Simple words carry full sincerity and affirmation. It's a little regretful that I didn't get your 5-star praise, but this warmth across the screen is our most precious wealth. We know it's hard-earned. The twin rooms in the room are equipped with large bathtubs. There are disposable bathtub bags so that you can take a bath and have a good sleep at night. Our family often listens to the suggestions of friends. We have added a washing machine and a dryer at home, so that friends don't have to worry about washing clothes in winter. Thank you for your choice and support. I look forward to your experience next time. I wish you: well!

Response from Property: Dear guest, hello, thank you for staying at Xianwu Hotel and giving us a good review. Good reviews are not the end, but the motivation to spur us on. From the moment you enter the store, our front desk staff will pay attention to all the details of your service at any time. For example, if your mobile phone is out of power, you need to wash clothes, you don’t bring your ID card, or where you travel or eat, etc., we will see it in our eyes and remember it in our hearts and solve it for you immediately. The hotel is equipped with 24-hour service staff who can be called at any time. We strive to provide the best service experience so that every guest can feel at home. We look forward to your visit to Xianwu next time.

Response from Property: Thank you for writing such a thoughtful stay experience. Welcome to stay next time. Xianwu and all the staff will do their best to bring you a higher standard and a better stay experience.