19F, Zhongpin Business Building, 18 Qiutao Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
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Xin'an Home Boutique Hotel Guest Reviews
4.5/5
Good
465 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(465)
Positive reviews(449)
Reviews with photos/video(49)
Great value for money(40)
Easy to get around(32)
Close to metro(23)
Many amenities(22)
Friendly front desk staff(8)
Comfortable bed(7)
Perfect for business trips(6)
Stayed multiple times(5)
Negative reviews(16)
Anonymous User
Xin'An Comfortable Double Bed Room
Stayed in Aug 2024
Family
8 review
4.0/5
Very Good
Posted on Aug 19, 2024
Location is good not far from subway.
Opposite side have local restaurant with reasonable price.
Room is very nice and good size
Response from Property: Thank you very much for your stay and praise! We are glad that Jijia Hotel can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to visiting again.
Guest User
Xin'An Comfortable Double Bed Room
Stayed in Jul 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 4, 2024
It was very pleasant and really cheap.
Response from Property: Thank you very much for your stay and appreciation! I'm glad that Jijia Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again
Guest User
Xin'An Comfortable Double Bed Room
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The price/performance ratio is quite high. The room is relatively large and there is a public service area where you can store your luggage. The aunt cleaned the room during the day and did not disturb the things in the room. It would be better if there was an extra door stop. It is very close to the subway and convenient to go anywhere.
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said05_27
Xin'An Comfortable Double Bed Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Very good hotel, clean, cozy, there is water and a shower, the cabin is very clean and in my opinion this is a new hotel, it is slim, very beautiful and cozy and most importantly clean 
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your long-term support of Xin'anjijia. Let me tell you a secret. Your eyes are beautiful. They contain the sun, moon, winter, summer, clear rain, mountains, rivers, flowers, birds and animals. If I can see you again, I will say welcome in my dreams!
Anonymous User
Xin'An Comfortable Double Bed Room
Stayed in Aug 2024
Couples
3 review
1.0/5
Posted on Aug 12, 2024
Not very good, the bathroom still smelled like urine when I checked in. There was even a pair of dirty shoes in the shoe cabinet that had not been cleaned.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Lubinsiji
Xin'An Comfortable Double Bed Room
Stayed in Jul 2024
Other
45 review
4.7/5
Amazing
Posted on Jul 11, 2024
Facilities: The room has complete supporting facilities, including a refrigerator, washing machine, dining table and sofa, which is suitable for traveling and living.
Hygiene: The room is clean and the sheets and quilts are clean and smell-free.
Environment: The room is not big and the price is high. The public area is quite large, suitable for rest and relaxation. The rooms are on floors 17-19, and the front desk is on the 19th floor.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I'm glad that Jijia Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to giving you a 5-star review
Anonymous User
Xin'An Comfortable Double Bed Room
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
I highly recommend this hotel. The room is very clean and the front desk service is also very good. There is a subway next to it.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I'm glad that Jijia Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again
karenxia
Xin'An Comfortable Double Bed Room
Stayed in Jun 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 22, 2024
I have ordered several times, the price/performance ratio is very high, the location is great and the facilities are complete. I will continue to come here to book rooms. I am very satisfied. The bed is also very comfortable
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I'm glad that Jijia Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again!
Qiluodeshupianxiaojie
Xin'An Encounter Twin Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
The room is large and comfortable to live in. It is a good deal to have such an environment at this price. It's close to the subway and the sanitation service is cleaned by an aunt, so it's very clean.
Original TextTranslated by Google
Response from Property: Dear, Xiao An, thank you very much for your compliment. Simple and easy-to-understand words are Xiao An’s biggest motivation. Xiao An looks forward to meeting you again. Respondent: Waiting for you Xiaoan
Xiaoxiaoyijun
Xin'An Comfortable Double Bed Room
Stayed in May 2024
Travel with friends
27 review
3.6/5
Posted on May 8, 2024
The room is quite large and the location is good. It is located in Shangcheng District, adjacent to Binjiang District and Xihu District. It is convenient for shopping and food in Binjiang. It is also convenient for visiting Kaxi Lake District. The subway entrance is 200/300 meters away, and the transportation is also convenient.
Original TextTranslated by Google
Response from Property: Hello dear, thank you very much for your support of the hotel. We did not get your 5-point praise. We are still a little disappointed. Maybe it is because Xiao An has not done enough. We hope you can point it out to us next time you come. We will try our best to do better for our shortcomings. We serve attentively so that every guest who comes to the store can feel the warmth of home. We hope that our service can bring you more surprises and touches. We look forward to your next visit. Coming soon!
Guest User
Xin'An Comfortable Double Bed Room
Stayed in Oct 2024
Solo travelers
2 review
1.5/5
Posted on Oct 24, 2024
It is very different from the pictures. It is hard to find. There is no obvious hotel name. It is in a high-rise building for commercial and residential use. The bathroom is clean, but the bedding is terrible. The location is hard to find.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Xin'An Grand Deluxe Double Bed Room
Stayed in Oct 2024
Family
42 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The location is excellent. It's very convenient to eat nearby. It's not far from West Lake and the train station, and it's very close to the subway station. Suitable for family travel, I will come again next time! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I'm glad that Jijia Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again
Anonymous User
Xin'An Comfortable Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
3.6/5
Posted on Oct 21, 2024
It's OK. Very close to the subway. The room feels quite big in Hangzhou. The service attitude is average. The front desk is a bit indifferent. The soundproofing is not good. You can hear the sound of the room in the corridor. The curtains are not very light-proof.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Xin'An Comfortable Double Bed Room
Stayed in Oct 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The environment is very good, but the floor is too high, but the supporting facilities are very good. It is close to the subway station.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I'm glad that Jijia Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again
Guest User
Xin'An Comfortable Double Bed Room
Stayed in Oct 2024
Travel with friends
1 review
3.7/5
Posted on Oct 4, 2024
The room was not cleaned well and there were hairs on the sink. Pets are not allowed in the hotel but some do.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!