73-75 Rue du Président Édouard Herriot, Lyon, 69002, FranceView Hotel Details
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Hôtel Mercure Lyon Centre Beaux-Arts Guest Reviews
4.3/5
Very Good
113 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(113)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
queency
Classic Double Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Nov 21, 2024
We had a wonderful stay at Hotel Mercure Lyon, The staff was incredibly welcoming and attentive. The room had an amazing views from the balcony. The hotel was conveniently located in the heart of the city.
Guest User
Classic Double Room
Stayed in Jul 2024
Solo travelers
3 review
3.7/5
Posted on Aug 6, 2024
Good location and friendly staff. Inside the room the water shower is too weak.
KRNNP 1991
Classic Double Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Lovely hotel! Right in the centre.
David KC Cheng
Privilege Double Room
Stayed in Sep 2024
Family
10 review
4.2/5
Very Good
Posted on Oct 22, 2024
The chosen room class is more ideal than expected. The facilities and facilities are satisfactory. The room is spacious. Unfortunately, the hotel is located in the center of Lyon's tourist attractions. The Lyon Mercure Art positioning is so high-end. There is only a decent desk and chair in the room of more than 350 feet. There are only 3 The management level should be held accountable for their negligence in replacing this responsibility. What is the level of supporting facilities to call themselves four and a half stars? Others such as the breakfast are average, no surprises, a bit disappointing, and the charges are not commensurate with the hotel level. I just pray for improvement. .
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Guest User
Classic Double Room
Stayed in Aug 2024
Couples
17 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The location of the hotel is very good, but the room is a little small
Service: Very good
Hygiene: clean
Service: great
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Nico-1
Classic Double Room
Stayed in Jul 2024
Couples
26 review
2.2/5
Posted on Aug 9, 2024
Unacceptable service
Rude at the reception, bordering on rudeness, for the simple request of two keys. No assistance with luggage. Air conditioning not working, very small room
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ahuahua
Classic Double Room
Stayed in Jan 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Feb 23, 2024
The hotel is very cost-effective and is located next to the Jacobin Square. The surrounding environment is good, and we were upgraded to a room with a balcony on the rooftop. The room has two floor-to-ceiling windows that lead to the balcony. It's great!
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EHUANG
Classic Double Room
Stayed in Nov 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 4, 2024
The location is very convenient, the service is warm and thoughtful; the room is also acceptable for hotels of the same type and price in Lyon.
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Sakurako
Classic Double Room
Stayed in Jan 2023
Business travelers
18 review
4.5/5
Great
Posted on Feb 11, 2023
Small but new and clean. Amenities are not complete.