"The staff were very welcoming, but the standard of the rooms was not up to 5-star standards, and part of the hotel is currently being renovated; therefore, there was too much noise."

"The room was clean and well-maintained, which is always a plus. The hotel is also ideally located, close to all amenities."

"My stay was profoundly disappointing due to a combination of poor maintenance and negligent service. The room's cleanliness was subpar, featuring a broken sink and threadbare towels. Despite repeatedly requesting a bathroom floor mat for two consecutive days, my request was entirely ignored. The breakfast was equally unacceptable, serving visibly rotten fruit—a standard I would not expect even from a budget 3-star establishment. Overall, I cannot recommend this hotel, as it fails to meet even a 2-star rating."

"It has its own beach, many recreational facilities, and the price includes two meals. It is a pure resort hotel. There are several swimming pools and you can swim at the beach. It is very good to bring children here."

"Beautiful property. Generous breakfast. Far from the Medina."

"During my stay, the staff were excellent, especially regarding cleanliness. A cleaner named Hacer was particularly friendly and helpful, making me feel right at home. The reception staff were very good, especially those on the evening shift, who gave me a warm welcome. The food was also delicious. The hotel guests were families and laid-back people. It's a prestigious hotel. The only downside was that the walking distance to the sea was a bit long. The pool was more like a children's pool, so I didn't use it at all; I only went to the sea. There weren't many attractions nearby, so I had to take taxis to get to places I wanted to visit, which was a bit challenging. Therefore, if you haven't rented a car or plan on taking a taxi, an all-inclusive stay at this hotel might be better."

"Everything went well during my stay until a security guard, introduced as the "parasol manager," completely ruined my experience. The incident began when another guest, whose wife was sunbathing topless nearby, was apparently bothered by my presence. I had simply put on some music to relax. This guest complained to the security guard, who then asked me to move, supposedly so I could have more privacy with my music. I agreed to turn off the music without any problem and stayed where I was. Five minutes later, this guard returned to me disrespectfully, again asking me to move, claiming I was too close to the other guest. I found this behavior intrusive, unjustified, and very poorly handled. It clearly ruined my stay. I find it unacceptable to favor one guest over another without respect or a valid explanation."

"Everything was perfect. I would definitely come back. Quality and attentive staff."

"This was our first stay at this hotel and our third visit to beautiful Tunisia. It was, as advertised, a very beautiful hotel in the middle of some beautiful and well maintained gardens, and beach front, and a selection of outdoor pools with bar services. We had done our research and were not disappointed during our all inclusive 10 day stay. We arrived as a couple, on an early and uneventful aTui (UK) flight, but we were still able to be checked in and given a room straight away. The reception staff, Cyrine, Madhal and the front office manager Salah were very friendly and helpful right from the start and for the duration of our stay. Cyrine was especially helpful when we needed to arrange a pickup of goods held at customs for our departure. Please be aware that certain gadgets such as drones, meta AI glasses etc are prohibited in Tunisia and subject to confiscation! Fortunately these were returned on our departure home thanks to Cyrine. Our room was large and well appointed with a full bathroom and dressing area with ample draws and wardrobe space and all the facilities as advertised. In place of the usual marble flooring in the rest of the hotel, our bedroom was carpeted which we liked. For the duration of our stay, our house maid, Zohra, was thorough and we were often greeted with a swan towel sculptor and real rose petals on our bed. The dining area was large with wide spacing between the tables and we established our 'usual table' which then was kept in reserve for lunch and dinner to the extent that it was prepared with our usual drinks and bread and cheese selection. This was facilitated by the very friendly maitre d, Nege, and the super efficient waiters especially Bechir, Solem and Mondhon who greeted us at every occasion. The food was consistently amazing with good variety and daily variation of dishes...for meat lovers and vegetarians. The indoor pool and Gym were never busy as we had booked preseason. My wife and I are active gym users and the Gym was adequate for our needs with equipment for cardio and weights and also a large mat-working area. We thought more could be made of the large Gym space perhaps with some overhauling and additions to the existing equipment, but given that we were often the only people in there on most mornings, we can appreciate this may not be a priority."