Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location5.7
Amenities5.7
Service5.7
Cleanliness5.7
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All reviews(40)
Positive reviews(6)
Reviews with photos/video(3)
Negative reviews(4)
ZHAOXG
Single City Room
Stayed in May 2024
Business traveler
294 review
8.0/10
Very Good
Posted on Jun 19, 2024
Overall, it's okay. It's not as bad as it was said. It's quite clean, but there's no elevator and no breakfast. But considering the price for these two days, it's still pretty good. You get what you pay for, you can’t spend low prices but also have high quality.
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Guest User
Double Room
Stayed in Nov 2024
Business traveler
11 review
9.0/10
Great
Posted on Dec 5, 2024
Very satisfied with this stay! The room is clean and bright, the bedding is soft and comfortable, and the facilities are complete. The service is outstanding, the staff are warm and thoughtful, responsive to all requests. Will come again next time!
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Guest User
Single City Room
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Nov 20, 2024
Because the train was delayed and I arrived at the hotel at about 2:30 in the morning, the single-bed room originally booked was no longer available. The boss was very nice, helped me carry my suitcases, and even changed my room to a 3-bed room for free. And the boss is very enthusiastic and can still help take care of the luggage after check-out. The hotel is cheap, and its location is very close to Hamburg Central Station. There are small shops nearby that are convenient for eating and shopping. It is indeed a good choice if you have a small budget.
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Nessie136
Single City Room
Stayed in May 2024
Solo traveler
4 review
6.5/10
Posted on Jun 9, 2024
The carpet was very old, partially broken and had lots of stains. When we checked into the room there were hairs on the bed and the shower was pretty calcified.
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Guest User
Economy Double Room With Private External Bathroom
When we arrived at the hotel, the room was dirty and not cleaned. We were not told during the check-in and then asked if it would be cleaned. After we came back from walking in the city, the room had been cleaned. We were promised an external, personal bathroom. It turned out to be a shared external bathroom AND toilet - meaning you had to walk 20m in the middle of the night. Hotel is in one of worst neighbourhoods of Hamburg and right in front of a police station. If you are a fan of police sirenes, book a room here.
Guest User
Stayed in Jan 2023
Solo traveler
4.0/10
Posted on Feb 9, 2023
Right after check in I checked the bed and unfortunately it had some dead bugs and black hairs. Staff offered that they can change the bed sheets next morning, but as I needed to sleep that night too this didnt work for me. Also all the other rooms were fully booked. The staff did not speak English very much and this made solving out the situation very difficult. Eventually the booking company transferred me to another hotel. For the price per night I was expecting little bit more.
Guest User
Stayed in Jan 2023
Business traveler
2.0/10
Posted on Feb 9, 2023
One point for the nice man at the reception, otherwise zero stars. The dirt is disgusting. Then there's the noise. The hotel is extremely thin and the ventilation is unbearably loud. It was also interesting that we had booked 2 rooms with a bathroom, which was also stated in the confirmation but we didn't get it. So we specifically asked beforehand....
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6/22
Guest User
Stayed in Feb 2023
Other
6.0/10
Posted on Mar 27, 2023
Wir haben in dem Hotel für ein Wochenende übernachtet. Das Hotel liegt sehr zentral (10 Minuten zu Fuß vom Hauptbahnhof entfernt). Es gibt sehr viele Restaurants in der Umgebung. Das Hotel liegt an einer abends stark befahrenen Straße, nachts ist es aber ruhig. Das Hotel ist insgesamt in einem guten Zustand. Allerdings ist es schon etwas in die Jahre gekommen. An der einen oder anderen Stelle müsste mal gefegt werden. Die Zimmer waren sehr sauber und wurde täglich gereinigt. Das Hotel selbst ist sehr schmal. Man kann es leicht übersehen. Parkplätze gibt es fast keine, vor dem Hotel gibt es aber Entladezone, in der man kurz halten kann. Das Hotel bietet gegen eine Gebühr einen Stellplatz in einem Parkhaus in der Nähe an (18 Euro pro Tag). Hinzu kommt eine Touristengebühr, die man direkt beim Einchecken bezahlen muss. Das Hotelpersonal ist sehr freundlich und hilfsbereit. Die Ausstattung ist Standard, allerdings war das 3.Bett in unserem Zimmer ein Sofa, schlafen war hier schwierig. Gefrühstückt haben wir nicht im Hotel. Daher kann ich weder sagen, ob dies angeboten wurde noch wie die Qualität ist. Fazit: Mit Einschränkungen können wir das Hotel empfehlen. Die Erwartungen sollten allerdings nicht zu hoch gehängt werden. Für TagesbesucherInnen, für die das Hotel ausschließlich Schlafplatz ist und die schnell in der Innenstadt sein wollen, ist das Hotel völlig in Ordnung.