Hotel Kronprinz Hamburg Hauptbahnhof Guest Reviews
4/5
Very Good
138 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(138)
Positive reviews(35)
Reviews with photos/video(10)
Convenient location(13)
Easy to get around(12)
Close to train station(11)
Awesome rooms(7)
Awesome stay(4)
Negative reviews(3)
Joe the world citizen
Queensize
Stayed in Jun 2024
Travel with friends
73 review
4.0/5
Very Good
Posted on Aug 4, 2024
The hotel is a little old. It’s located across from the train station. It is easy to walk around the city or take the trains to other nearby towns. The breakfast selection is not the best but it seems that we had no choice. The room is clean but the shower is a little old with some stains.
Longxing
Comfort Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Great experience, have great memories, the staff was really nice!!
Guest User
Standard Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Oct 20, 2024
Well situated for public transport. Reception was not very welcoming or helpful. Parking available at bus station €10 for 13hrs (09.00-2200) over night free.
Some rooms still need refurbishment. Continental breakfast very good and plentiful.
village
Family Room
Stayed in Jun 2024
Family
16 review
4.5/5
Great
Posted on Jul 9, 2024
near at the train station..the breakfast is good
and the have near by a mall its 15 mins walk
the europa passage the mall name..
near the food shop..
just walking distance
Jac.C
Standard Room
Stayed in Feb 2024
Travel with friends
8 review
3.7/5
Posted on Mar 14, 2024
The attitude of staff are nice. They answer to our request quickly. However, I think the hygiene of the hotel can be improved. I particularly like the coffee from the breakfast.
Svaroggg
Comfort Room
Stayed in Oct 2023
Family
12 review
3.7/5
Posted on Nov 4, 2023
Close to Hbf. The Hotel is old, but we enjoyed 3 meter ceilings. Breakfast is not great.
PHILLIP JAMES
Economy Room
Stayed in Jul 2023
Solo travelers
24 review
4.0/5
Very Good
Posted on Oct 2, 2023
As stated on the website, this hotel is directly opposite the Hamburg Railway Station and this adds to hotel being super handy to all attractions in Hamburg. Also the double decker tours buses leave from the station area. The main LGBTQ bars are also near here. (15 mins walk) My room was located in the middle of the building, so there was no street noise. However, the view was internal - between two buildings and there was very little natural light coming in. The room has no air-conditioning, so during the day it can be a little hot here in summer, but this was not a problem during the evening.. The hotel uses keys not electronic cards, so a little inconvenient. However, the biggest highlight was the included breakfast. Excellent selection of hot and cold dishes updated regularly by hotel staff. There are definitely cheaper places in Hamburg with better room facilities, but the location will always be a winner.
Anonymous User
Economy Room
Stayed in Nov 2022
Solo travelers
8 review
2.7/5
Posted on Dec 14, 2022
Cold welcome but it’s was neat and tidy
Raphael
Single Room
Stayed in Aug 2022
Business travelers
30 review
5.0/5
Outstanding
Posted on Sep 30, 2022
Very small rooms. But location is good. Close to Main railway station.
Guest User
Queensize
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Unfortunately, my booking was not available when I arrived, even though it had been booked about 4 days before arrival and confirmed by Trip.com.
Nevertheless, the friendly receptionist was able to solve the problem relatively quickly. But unfortunately I didn't get the room and/or upper floor I wanted!
Pretty chandeliers do justice to the hotel name!
The bathroom needs a bit of renovation...
Otherwise, everything was fine!
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Melissa Fr
Family Quadruple Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 1, 2025
A good choice.Close to everywhere. Clean and friendly staff. Breakfast was very good. You can reach the airport by train (or you can order a taxi at the doorstep). We celebrated our new year here. Thank you for everything.🐞
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Guest User
Standard Room
Stayed in Dec 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 3, 2025
It provides the necessary but also nice facilities. It was a very nice and peaceful hotel. The atmosphere of the hotel was very nice. Everyone was smiling.
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Guest User
Queensize
Stayed in Jun 2024
Business travelers
1 review
3.2/5
Posted on Jul 30, 2024
Older, smaller rooms. Many people staying. Convenient transportation near the station. But the surroundings are messy. Recommend the steak restaurant downstairs, the environment is good and the taste is good
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Guest User
Economy Room
Stayed in Oct 2024
Business travelers
28 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Very good. Right outside the train station. Convenient transportation around for dining. Highly recommended. Will stay here again next time.
The hotel is relatively old, but there are no problems with the infrastructure and services.
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Guest User
Family Room
Stayed in Aug 2024
Family
1 review
3.1/5
Posted on Dec 19, 2024
The girl at the front desk doesn't speak English... Check-in is too difficult...
There is a smell in the room. I opened the window for a long time to get rid of it. I went out to eat pig's trotters and came back. The breakfast is simple
It's a bit noisy at night, all the sound of police cars. It's too noisy in the early morning and I saw the police downstairs subduing the troublemakers
The room is too expensive and the cost performance is extremely low
Advantages: high ceiling, large room, not depressing