To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(24)
Positive reviews(24)
Reviews with photos/video(7)
Awesome stay(7)
Friendly staff(5)
Kai Z.
Deluxe Onsen Twin
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Great Hotel with a stunning view. The service was great and we were welcomed in English, so check in and check out were not a problem. Staff was also really helpful when we had questions.
Only thing to consider might be, that the Hotel is not easy to reach. We have to walk around 15 minutes by foot from the bus stop on the road. I believe there are shuttles but we didn't use it. For us it was no problem but might be difficult for older people or with little babies. Also we heard steps from the room above us in our room and people talking from rooms next to us while in the private onsen, since the terraces are basically next to each other. I recommend to eat outside since there are many great and affordable options in walkable reach.
All in all, very nice stay and I can only recommend.
La Vie Tse
Standard Twin Room
Stayed in Jan 2025
Couples
18 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Excellent new onsen hotel in Hakone . The staff super friendly and helpful., the ambience and environment are very soothing. We had agreed to stay and highly recommend to those who are driving to Hakone.
W. Dawit Girma
Standard Twin & Tatami
Stayed in Jul 2024
Couples
8 review
4.5/5
Great
Posted on Sep 1, 2024
One the best hotel in Hakone. Hospitality and the meal is great!!
Anonymous User
Standard Twin Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The room design is great! Very comfortable, there is a bubble bath in the room, you can fill it with water yourself. Constant temperature swimming pool, separate naked baths for men and women, dry steam and wet steam are very good. Everyone is very satisfied. Good value for money
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karbo
Standard Twin & Tatami
Stayed in Jan 2025
Family
101 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The hotel is in a very quiet place and the room is very clean
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米寶寶bb
Deluxe Onsen Twin & Tatami
Stayed in Oct 2024
Family
10 review
4.5/5
Great
Posted on Dec 15, 2024
Extremely good, just a little further away
Because I didn’t order a meal, there aren’t many restaurants nearby.
Delicious breakfast
There is a 24-hour drink bar
Attentive service, new and beautiful hotel
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6/7
Renxiaoyan
Standard Twin Room
Stayed in Jan 2025
Couples
1 review
4.8/5
Amazing
Posted on Feb 28, 2025
A masterpiece in the mountains, the entire building and interior are very well designed and you can feel the care that went into it.
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Anonymous User
Standard Twin Room
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 2, 2024
The hotel is located on a mountain with a quiet environment. The rooms and facilities are very new and clean. There is a self-service drink area in the lobby. There are 2 sets for breakfast and a Western-style dinner. It is surprisingly good and worth a try. The hotel has a swimming pool, which is larger than expected. It is very suitable for a family. There is a shallow water area for children to play. The public hot spring is relatively ordinary. There are hamburger restaurants and barbecue restaurants nearby. The hotel's location is more suitable for people who drive cars, but overall, it is A relaxing hotel.
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6/7
Joe_rwei
Superior Onsen Twin
Stayed in Dec 2024
Couples
6 review
4.5/5
Great
Posted on Jan 6, 2025
The environment and facilities of the high-end hotel are excellent, the service is also very warm, and all kinds of facilities are complete. The downside is that it is at the top of the mountain. You need to take a taxi to go to the hotel. There is a car to take you out of the hotel, but you need to make an appointment, otherwise you have to get up early
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Anonymous User
Standard Twin & Tatami
Stayed in Nov 2024
Family
10 review
4.2/5
Very Good
Posted on Dec 6, 2024
The room is OK. It is inconvenient to go out on the mountain. The hotel provides a car to take you down the mountain. The car will pick you up on the return trip according to the scheduled time. The hotel does not provide lunch. The breakfast is Western style, which is OK for one meal. The dinner is Italian food, which is well cooked. There are no convenience stores around. Fortunately, I bought fruits, snacks and the like at a convenience store before going up the mountain. In general, if you like people who like to be lively, staying for 2 nights is enough. If you stay longer, you will collapse.
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Guest User
Standard Twin Room
Stayed in Oct 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Dec 2, 2024
The hotel is very comfortable, the courtyard is beautiful, and the service is very good
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Guest User
Deluxe Onsen Twin
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 6, 2024
There is a swimming pool, free drinks, and water glasses. In the mountains, it is more convenient to drive by yourself.
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Travel_fav
Standard Twin Room
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jul 22, 2024
The hotel is very new, but the location is a bit remote!
But the hot spring is very good, separate for men and women, there are indoor and outdoor, it is a real hot spring!
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ballballpool
Standard Twin Room
Stayed in Jul 2024
Family
38 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The food quality is good and they are environmentally friendly. Some food is so fresh
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Jiandanerbupingfan
Deluxe Iwaburo Onsen Twin & Tatami
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Very cost-effective hotel, dinner was also very good