Best Hakone Hotels

"I highly recommend this hotel, which is just near Hakone Yumoto Station, a 5-minute walk away. It has convenient transportation and is very convenient to every scenic spot. The hotel has Japanese-style rooms with open-air baths, as well as a large hot spring and open-air bath on the rooftop. It provides Kaiseki cuisine and has very good service. It specializes in private dining rooms. The Japanese-style room can accommodate three mattresses, making it suitable for families traveling with children!"

"The apartment is located about 10 minutes walk from Hakone Yumoto station. Check in instructions was easy. The rooms were big and comfortable. Kitchen was a useful size, only thing is the ports and pans were slightly dirty."

"The hotel is very beautiful, the service is very warm, and there is a dedicated person to introduce the various facilities of the hotel. The breakfast and dinner were very sumptuous. There was a private bath in the room. I went around the public bath, but there was almost no one there. In the morning, ask the hotel to send your luggage directly to the station, so you can travel empty-handed~"

"Great experience! From the receptionist in the parking lot to the front desk and lounge are first class As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot. You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable. The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet. The bed is very large, moderately soft and hard. There is free water, beer and juice in the small refrigerator. The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it The room is heated and air-conditioned at the same time In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful. The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment. Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English. It is suitable for people who like to be quiet, slow, and [not to see people]!"

"We loved our experience is this hotel! We had such a lovely evening with our friends an and enjoyed the sunset over the lake- what a perfect ending to the day. We booked the best rooms (kind of by accident but so happy we did that). They’re the top floor rooms with the balconies. Worth it! The breakfast was also truly fantastic- lots of variety and excellent quality choices, including fresh delicious fruit. The onsen was also a delight."

"Chose this place for the private onsen and highly reviewed meals. Meals are served in the central restaurant, will need to book meal timing for both breakfast and dinner as they serve over two rounds. Chose kaiseki dinner which felt like fine dining too. The rooms are modern, with the private onsen on rustic balcony facing the forest. The hot onsen water runs continuously into the pool, which made me think it’s really from the mountains. Do note the hotel is on the middle of a hill, so if driving, be prepared to drive along small windy roads to reach. When leaving, the hotel staff will even help to look out for oncoming cars and direct you to safely drive out of the hotel property onto the main road."

"I've had the pleasure of staying at several high-end hotels, including the Hakone Gora Byakudan. Without a doubt, Byakudan surpasses its competitors in every aspect. The service, facilities, and genuine care for guests are exceptional. I only wish I could have extended my stay. The room was flawlessly clean, and the bed provided a truly restful night's sleep. The staff were consistently friendly and attentive, readily available to assist with any needs. The hotel's location is convenient, offering easy access to local attractions. Additionally, the complimentary car service to nearby destinations such as art museums and the cable station was a thoughtful touch. The Japanese dinner and breakfast were beyond delicious, featuring a diverse array of options. The snacks and wine bar were equally impressive. I particularly enjoyed the massage chair and the delightful ice-cream selection. I wholeheartedly recommend the Hakone Gora Byakudan to anyone visiting the area"

"Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!"

"Hotel experience was mixed. Positive: the hotel site has a lot of history, the Japanese garden was beautiful and the best part of the hotel. The included meals were good but not spectacular - yet the setting with a view of the Japanese garden was beautiful Negative: the facility was dated with little catch up updares. Only one lock key can be provided n made my wife n my visit to the Onsen very inconvenient as we had to wait for each other all times. The outdoor access for men Onsen had to go thru a common area for men n women so need to re-clothe to get thru, not great. Facility for the Onsen bath were dated n worn out. The in room lighting was dim n equipment facility visibly outdated. The worst was I discovered a big size cockcroach in the bathroom when I got back from Onsen bath in the morning. Smashed it n picture enclosed. We had high expectations coming in to the hotels with strong recommendations by Japanese friends. Was quite underwhelmed. I had stayed at other well rated Ryokans before n most have met or exceeded my expectation. This one fell far short of it."

"All I can say is I’m super love the hotel! Very convenient, near the hakone ropeway, near the pirate ship! There is also private and public Onsen. Super love their buffet dinner and buffet breakfast! Highly recommend people and my friends to go! Will revisit again :))"