NH Bergamo

NH Bergamo Reviews

NH Bergamo

Via Pietro Paleocapa, 1/G, Bergamo, Lombardy, 24100, ItalySee Hotel Details
NH Bergamo
NH BergamoNH BergamoNH Bergamo
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1 night

Guest Reviews

8.4/10
Very Good
62 review
Verified reviews
Location8.5
Amenities8.3
Service8.4
Cleanliness8.4
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All reviews(62)
Positive reviews(20)
Reviews with photos/video(8)
Awesome stay(7)
Negative reviews(1)
Guest User
Superior Double Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 6, 2025
It was a great experience. The staff were amazing and welcoming. We had complimentary breakfast, which was lovely. Overall, it was an amazing stay.
Response from Property: Dear Guest,Your words are truly heartening. It brings us immense pleasure to know that your stay at our hotel was a great experience. Our team takes pride in their work and it's always rewarding to hear that it's noticed and appreciated. The breakfast is indeed one of the many ways we try to add value to our guests' experiences. It's wonderful to hear that you enjoyed it.We are overjoyed that your overall stay was amazing. Our aim is to provide guests with an unforgettable experience, and feedback like yours inspires us to strive for excellence. We look forward to welcoming you again in the future.NH BERGAMO TEAM
Evan Cheong
Standard Room
Stayed in Dec 2023
Couple
3 review
6.0/10
Posted on Jan 22, 2024
No frills hotel, we stayed here because of the location and it has a carpark next to the hotel which we can park the car for a night at euro 15/day. Room was quite spacious, decor was abit on the old side.
Response from Property: Dear Evan Cheong,We are sorry that your stay wasn’t as good as you expected.We always guarantee the high standard of serviceand we hope that you will give us a second chance to prove it. Thank you again for the time spending to share you opinion,Best regards NH BERGAMO TEAM
Wanqi
Standard Room
Stayed in Sep 2024
Family
2 review
7.5/10
Posted on Oct 29, 2024
It is quite old hotel and the bed is relative small.
Response from Property: Dear guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
Filipa
Standard Room
Stayed in Dec 2023
Couple
7 review
10/10
Outstanding
Posted on Jan 13, 2024
Really nice hotel at great value and with a very central location, walking distance to the center of town.
Response from Property: Dear Guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
Guest User
Superior Double View
Stayed in Oct 2024
Business traveler
21 review
8.0/10
Very Good
Posted on Nov 4, 2024
The hotel environment is very good, located in the city center, it is very convenient for eating and traveling. Turn left and walk along the main road to the mountain, where there is an ancient town from the Western Han Dynasty.
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for choosing NH BERGAMO for your recent stay. We are glad that all the services provided during your stay met all your expectations, for us there are no better gratifications than the ones which come from our guests. We hope to welcome here again for another NH EXPERIENCE.Best regardsNH BERGAMO TEAM
Shangnaosimayou
Standard Room
Stayed in Mar 2025
Family
3 review
1.7/10
Posted on Apr 23, 2025
The hotel was very unreasonable. My phone was stolen on the day of booking. Someone else booked the wrong time with their phone. They had already checked in. We negotiated to change the time to the same day or to cancel the wrong booking. And we couldn't book on Ctrip, but we could book on other platforms. It was an unfair clause. I was alone with my child. I was at the hotel front desk late at night and had to book a new one for the same day. The hotel room was very small. The bathroom was a bathtub without a non-slip mat, so it was inconvenient to take a shower. No one wanted to stay in the wrong room even if I gave it to my friends. Anyway, I will not book or stay again.
Original TextTranslated by Google
Response from Property: Dear guest, Your feedback is very important to us and I am sorry to hear about the challenges you encountered during your stay. Unfortunately, the booking situation was less than ideal and I understand how distressing this can be, especially when traveling with children. While I cannot comment on specific booking procedures, we do try to be flexible. I am deeply sorry if you have not been able to communicate this effectively in your interactions with us. We regret that our room and bathroom facilities did not meet your expectations. We are committed to providing a comfortable and convenient stay for all of our guests and we take your feedback seriously. We are sorry to hear that you no longer consider staying with us. Although your experience did not meet our usual standards, we are continually striving to improve and will take your feedback into consideration. We hope you will reconsider and give us another chance to provide you with a better experience in the future.NH Bergamo Team
Angelina Nizeva
Standard Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 3, 2025
Great hotel near the train station and 10 minutes drive from the airport. Clean and comfortable rooms. Great service and friendly staff. Great breakfast! I recommend! Please note that the hotel is located closer to the outskirts of the city and do not go for a walk towards the train station, it may be unsafe there, but this does not apply to the hotel, rather a recommendation for the location.
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Response from Property: Уважаемый Гость,Мы очень ценим Ваши добрые слова о нашем отеле. Приятно слышать, что вы нашли наши номера чистыми и комфортными, а наш персонал дружелюбным. Мы стремимся создать теплую и гостеприимную атмосферу для всех наших гостей. Приятно узнать, что наше расположение рядом с железнодорожным вокзалом и аэропортом добавило удобства вашему пребыванию. Мы также очень рады, что вам понравился наш завтрак.Мы рады, что вы порекомендовали нас, и надеемся вскоре снова приветствовать вас.NH Bergamo Team
AliciaM
Standard Room
Stayed in Jan 2024
Solo traveler
11 review
8.5/10
Very Good
Posted on Mar 28, 2024
The location is very good, very close to the train station and very convenient to Citta Alta. However, the room is relatively small and the style is a bit old-fashioned. The breakfast is very good and you can make your own tea and there are paper cups. There is also a corner similar to a book exchange. It is very warm.
Original TextTranslated by Google
Response from Property: Dear AliciaM,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
Guest User
Superior Double Room
Stayed in Oct 2023
Business traveler
30 review
10/10
Outstanding
Posted on Dec 1, 2023
The hotel's king-size room is OK, the bathroom is also relatively large, the breakfast is purely Italian, and the coffee is also good
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for choosing NH BERGAMO for your recent stay. We are glad that all the services provided during your stay met all your expectations, for us there are no better gratifications than the ones which come from our guests. We hope to welcome here again for another NH EXPERIENCE.Best regardsNH BERGAMO TEAM
1171816888
Superior Double Room
Stayed in Sep 2023
Business traveler
23 review
10/10
Outstanding
Posted on Oct 21, 2023
The hotel is generally satisfactory. The area is quite prosperous and there are many shops where you can go out for a walk. It is about a 5-minute walk from the train station. The front desk service is very good and the front desk lady is very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest,Many thanks for choosing NH BERGAMO for your recent stay. We are glad that all the services provided during your stay met all your expectations, for us there are no better gratifications than the ones which come from our guests. We hope to welcome here again for another NH EXPERIENCE.Best regardsNH BERGAMO TEAM
Rainbow Shanghai
Standard Room
Stayed in Aug 2023
Business traveler
3 review
10/10
Outstanding
Posted on Sep 26, 2023
The hotel is very good 👍, the front desk is very friendly
Original TextTranslated by Google
Response from Property: Dear guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
MissH XZ
Standard Room
Stayed in May 2024
Business traveler
8 review
6.5/10
Posted on Jun 29, 2024
Generally, it's OK
Original TextTranslated by Google
Response from Property: Dear guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
Qingzhoumasuo
XL Superior Room
Stayed in Jan 2024
Business traveler
20 review
10/10
Outstanding
Posted on Feb 17, 2024
Clean room, good service
Original TextTranslated by Google
Response from Property: Dear guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
Toddtang
Standard Single Room Non Smoking
Stayed in Feb 2024
Business traveler
24 review
10/10
Outstanding
Posted on Mar 12, 2024
Very good, small gym
Original TextTranslated by Google
Response from Property: Dear guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards NH BERGAMO TEAM
Patricia
Standard Room
Stayed in Dec 2022
Couple
4 review
9.0/10
Great
Posted on Feb 21, 2023
Well located hotel, good breakfast. Available employees. Comfort room
Original TextTranslated by Google
Response from Property: Dear guest,thank you for sharing your great experience. We really hope to welcome you back again soon!Best regards Staff NH BERGAMO