Fujita Hotels in Hakone

First stop in Hakone! We stayed at Hakone Kowakien Mikawaya Ryokan. It is right there when you get off the mountain bus ”Horaien”. It is very convenient. Check-in is not until 3 o'clock. We arrived early and stored our luggage first. We went to the nearby Okada Museum of Art (8 minutes walk). If you want to visit carefully, you need to stay at least 2 hours. Then we took the bus to the Open-Air Museum (10 minutes by bus). The wind was really strong that day, but we walked around for more than an hour. After we came back, we waited in the hut next to us when we checked in. We were served a cup of tea and a fruit. Someone would take us to the room later and introduce the hotel facilities. The three standard yukatas in the room are S, M and L sizes. Please make sure they fit. The whole hotel is very cold. There is no central air conditioning. The room is heated by the warm air. It is also very cold to walk along the corridor inside the hotel to the large bath and restaurant. We stayed in the hotel for too long. I booked a one-night stay with two meals. The specialty beer, I don't remember what it is called, you can try it, but don't have too high expectations. I think it is just average. I always think Kyoto's beer is delicious. The hotel's hot spring has one indoor pool and one outdoor pool. They are not big. It is a bit crowded for three people. But the water is very clean. There is an hour of free drinks in the cabin at check-in from 9pm to 10pm, including red wine, white wine, whiskey, white wine, orange juice and apple juice. There is also a 24-hour coffee machine. In general, this hotel is worth recommending. It is cost-effective and the service attitude is also good. There is a guy who can speak Chinese.

Amazing and cosy hotel. Just a bit lack of good customer service, been to many hotels in Japan with really good service. The facilities are amazing though!

Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!

The environment is very good. In the beautiful garden, it is not convenient to just carry a suitcase down a steep slope. Fortunately, a big Japanese brother came to help with the luggage. The shower water in the room is too flush and not concentrated, the lighting switch position design is not good, and it is not convenient to turn off the lights at night. The old people in charge were very nice. The air conditioner sounded a lot to help fix it. Last night, the power was cut off and I helped bring my luggage to another hotel. Thank you very much!