Fujita Hotels in Hakone

Ten-yu is amazing. We were impressed from the moment we stepped into the lobby. The kind staff allowed us an early check-in at 1 p.m. and arranged lounge services for our three-day, two-night stay. While the breakfast buffet was exceptional—an extensive spread paired with bubbles and wine—the Kaiseiki dinner was a bit disappointing in comparison. We were fortunate to experience a picturesque snowfall that transformed the hotel’s surroundings into a postcard-like scene, and since we drove, getting around was never an issue despite the snow. The staff were thoughtful throughout our stay. Highly recommended!

The hotel room is of good size. Breakfast is served in the room. There are indoor and outdoor hot springs. The hotel is close to other hotels in Kowakien. The nearest convenience store is only a seven or eight minute walk away.

Amazing and cosy hotel. Just a bit lack of good customer service, been to many hotels in Japan with really good service. The facilities are amazing though!

This ryokan is simply too lively! It's a pity we were there a bit too early coz the garden will be so beautiful in full bloom! The staff are friendly and nice! Service is superb! But when come to value for money, their sister hotel Tenyu is of better and greatest value with a slight higher price but worth it. However they are totally different type of ambience and feel. For ryokan experience, this is no doubt better choice