"This is a newly opened hotel, clean, comfortable, and well-equipped. It's located in a small alley right off Xueyun Street, offering a quiet escape while still being convenient for getting around. I booked my room half a month in advance, and as soon as I did, Xuexiang guide Yongheng enthusiastically contacted me. He gave me a lot of travel advice and helped arrange a round-trip private car service from Yabuli West to Xuexiang, making sure to brief the driver not to smoke. Yongheng is the same age as my daughter; he's a young man with the warmth and honesty typical of Northeasterners. He checked in on us and offered advice before, during, and even after our stay. Xuexiang is beautiful, and the people here are wonderful. I'll definitely come back next time!"

"The room was incredibly spacious and spotlessly clean, and the service was top-notch."

"The hotel's location is excellent, right on the road next to the Daishibei (Grand Stele). It seems to have just opened this year (2025), and the room decor is really nice. We had a corner room with two windows, so it was very bright, and it even had a tatami area. However, the bedsheets weren't particularly clean, with small black dust specks. The service also loses points; when we were leaving, we asked for a bottle of water, and the front desk just replied with two words: 'None.' For a 1200 RMB room, is it too much to ask for an extra bottle of water?"

"⭐⭐⭐⭐⭐ 5-Star Stay at Snow Town Hotel! Our stay at Snow Town Hotel was absolutely wonderful—everything was excellent! The location is perfect, and the room offers a beautiful view of the snow, making the whole experience even more special. Cleanliness was superb throughout the hotel. I especially appreciated the bathroom features: the toilet has an automatic flush and a bidet, and the shower area is separate, which made everything very comfortable and convenient. The hotel also has its own restaurant, and the food is authentic and delicious. The servings are huge, so you definitely won’t leave the table hungry! Above all, I would like to commend the staff. They are extremely kind and welcoming, especially the Auntie who made us feel so at home during our stay. Overall, we had a fantastic experience and would definitely recommend this hotel to friends who plan to visit Snow Town in the future. ⭐⭐⭐⭐⭐"

"The service was excellent. Staff kept asking about my arrival time, and there were porters to help with luggage from the village entrance to the accommodation. The room was clean and the view was stunning. Breakfast was delicious, and the cocktails were great too. I'll definitely be back! Keep up the good work to the owners, I heard they've only been open for less than a month, but the service is already top-notch."

"The original plan was to take two groups of students back to Northeast China for a study tour in January. I called to inquire before and everything was very good. In early December, I took my friends back and walked through our route, starting from Xuexiang again. When I arrived in Hailin, I wanted to stay for one night and check out the environment. Hailin people really wanted to earn money for Hailin, but the front desk service was too poor! There are activities on Ctrip that are cheaper than in stores. If there are cheaper ones, you must choose the cheaper one! When the front desk heard that they wanted to book a cheap hotel, they almost dropped the ticket. They were very dissatisfied and said: "Originally, at this price, you were staying on the third floor, but because I was worried that you would be cold-hearted, I moved you to the 8th floor! You guys are staying on the 8th floor." How many days? "I originally planned to stay for two days, but when I saw this situation, I thought I would stay one night first to check it out! I said: "One day". Another person sitting without showing his face said: "There won't be this price tomorrow! It's just one day! The rooms are all full tomorrow, so it's impossible to get this price." The person standing at the front desk said: "Yes, there will be no room tomorrow, so that's it." Stay this night." Isn't it a bit funny? Can’t I choose to stay at the price you listed on Ctrip? Am I begging you to bargain for a cheaper price? How many guests did you receive the next day and all the rooms were full and there was no room to stay? Are you the only hotel in Hailin? I looked outside at the windows of your entire building, which had less than ten rooms with lights on. As a Hailin person who grew up here, I'm so embarrassed for you! I brought my friends here to stay once, and this is the layout? The next day I checked out and chose a hotel in Mudanjiang. To tell the truth! I'm really ashamed of you! There is obviously money that can be earned by your own people! Of course, you may not care about our little money! But I really want children from out of town to come to my parents’ home to experience the local customs! But for people like you, you really don’t dare to bring it! What a shame! Mudanjiang is thirty or fifty more expensive, but the accommodation is also very good, right? Finally, I would like to thank the ladies at the front desk for taking care of me and raising me from the third floor to the eighth floor. However, the water heater in your room cannot produce hot water. I called you and asked you to leave it on for a while, but I did. For at least 15 minutes, the two of them brushed their teeth and washed their faces. The water was always cold! Even though it was warm, he didn't say anything. Okay, that’s it! real. Got it! The external facilities look pretty good, but my business is not doing well. Think about why! I hope there will be more hotels in my hometown with good service and good reputation, so that people who come here will not be disappointed!"

"Very happy stay hear. Hotel is near the center area about 5 minutes walk. The room is well cleaned amenities are completed. I got the room with windows and can saw the snow very close to my eyes, i enjoy watching snow through windows from my room. Hotel staffs are very helpful they treat me very well seem as we are friends, family. They warmly welcome and treat me well while i stay at the hotel. I got problems for booking bus from town to train station, they booked for me and take me to the bus, so generous. I’m very happy and enjoy staying at this hotel. Next time I will stay here again."

"The guesthouse boasts an excellent location, offering breathtaking views right from the window. The DIY ice sculptures in front of the door are ingenious, while the Russian-style ancient buildings below the viewing platform create a harmonious and picturesque scene. The distant mountains are serene and the smoke from nearby houses adds to the gentle beauty, creating a tranquil and idyllic atmosphere."

"This hotel is recommended by a friend. The stay experience is very good. The hotel is new, the facilities are smart, and it is clean and sanitary. The boss is very enthusiastic and the auntie helps with cleaning every day. If you need any help, you can talk to them at any time. There are pharmacies and Dongfanghong supermarkets nearby. You can get anywhere by taxi for 5 yuan. It is recommended to stay here."