Vanilla1234
January 23, 2025
I paid almost 3200 Yuan, but i couldn’t leave my luggage after check-out. The hotel told me to leave it elsewhere (for an additional fee). Even though their website says "Luggage storage."
When I spoke to the male staff, he didn’t seem helpful at all. He was even whistling and didn’t care. When I asked for assistance, he just said that Staff helped carry one of my bags to the room yesterday.
How is helping with carrying a bag the same as offering luggage storage????
When I first entered the room, the curtains were broken. The hotel didn’t fix it before I entered. I couldn’t enjoy the view and had to call them to repair it. But they only fixed half of it, so I still couldn’t see the view from the window.
Pros:
The room was clean & warm, not cold.
The location is center of Snow Town.
The hotel allowed me to check in early