Aili Sea View Hotel (Haikou arcade-house old street) Reviews
Aili Sea View Hotel (Haikou arcade-house old street)
Changdi Road, Longhua District, Haikou, Hainan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Good
3635 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(3635)
Positive reviews(3520)
Reviews with photos/video(1052)
Great location(545)
Convenient location(500)
Easy to get around(210)
Delicious breakfast(185)
Friendly front desk staff(161)
Average sound insulation(111)
Nice sea view(89)
Good audiovisual experience(29)
Negative reviews(114)
Jennifer Matilda Hoa
Cruise Metropolis Movie Viewing Double Bed Room (Smart Big Screen Projector+Full House Smart Home System)
Stayed in Feb 2025
Solo traveler
2 review
8.0/10
Very Good
Posted on Mar 19, 2025
Clean room & it is near to Qilou Old Street (about 10 mins by foot). There are amenities around like a convenience store just opposite the hotel.
Front desk staff are friendly & helpful.
Response from Property: Dear guest: Hello! Thank you for falling in love with Aili at first sight! In beautiful time, someone's eyes will be met inadvertently. We met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time!
siputmum
Premier Business Family Friendly Family Suite
Stayed in Dec 2024
Family
14 review
9.5/10
Amazing
Posted on Jan 23, 2025
The location of the hotel super good and convenient. Like the room with AI control function. The only downside is the breakfast and the security concerns. Anyone can just enter the premises without access control
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Alley Seaview Hotel will be the warmest and most unique one in your memory! Come back often and I wish you well!
DEC7360
Dream Building Light Luxury Tatami Room (Audio-Visual Smart System & 24-Hour Service)
Stayed in Apr 2025
Solo traveler
12 review
9.5/10
Amazing
Posted on Jun 4, 2025
Beautiful, modern room with an incredible view of the city and water. Super close to Old Town where there are a lot of restaurants and shops.
Response from Property: 尊敬的賓客:您好!感謝您對愛麗的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!
Anonymous User
Cruise Yanzhi Oxygen Bar Luxury Double Bed Room (Fresh Oxygen Bar + AI Movie Viewing Screen)
Stayed in Mar 2025
Family
2 review
7.0/10
Posted on Apr 12, 2025
The hotel location is good, is near qi lou old street, just a few minutes away and good view.. However, the rooms might need some renovation and a mini wardrobe will be good.. the curtain in the toilet were quite torn, hairdryer were spoit and water pressure wasnt strong enough.. if you are particular about security, then this place not suitable as everyone can access to all levels.. in general, it is still a decent option 😊
Response from Property: Dear guest, thank you very much for sharing your candid feedback about your stay! We are delighted that our hotel's prime location adjacent to Qilou Old Street and its beautiful views enhanced your stay. Your feedback on guest room improvements is invaluable to us. We fully agree that guest room renovations are urgent and are currently planning upgrades to enhance guest comfort, including the addition of mini-wardrobes. We sincerely apologize for the issues you experienced, including the torn bathroom curtains, malfunctioning hair dryer, and low water pressure. These issues should not have occurred, and we have immediately arranged for replacements and repairs. We also take your concerns about security very seriously. We are currently implementing enhanced access control measures and restricting floor access to create a safer environment for all guests. We are deeply grateful that you have found us a good choice despite these issues. Your continued support means a lot to us, and we sincerely hope to welcome you back in the future to experience our improvements firsthand.
Magnesiummeow
Cruise Metropolis Movie Viewing Double Bed Room (Smart Big Screen Projector+Full House Smart Home System)
Stayed in Jun 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 25, 2024
Safe at night ⭐️⭐️⭐️⭐️⭐️
Breakfast ⭐️⭐️⭐️⭐️⭐️
Nearby shopping walking distance ⭐️⭐️⭐️⭐️⭐️
Sea view ⭐️⭐️⭐️⭐️⭐️
Nearby Pub / eatery ⭐️⭐️⭐️⭐️⭐️
Bus to everywhere ⭐️⭐️⭐️⭐️⭐️
Walk to everywhere ⭐️⭐️⭐️⭐️⭐️
Cab easy access ⭐️⭐️⭐️⭐️⭐️
Coming back again ⭐️⭐️⭐️⭐️⭐️
From a typical kiasu singaporean.
6/20
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions for our work! We will make improvements in time. We failed to leave you a perfect memory this time. We look forward to making up for it next time (give us a chance!) We are working hard and look forward to your witnessing!
Patdeezhi
Cruise Metropolis Movie Viewing Double Bed Room (Smart Big Screen Projector+Full House Smart Home System)
Stayed in Jun 2024
Family
28 review
9.0/10
Great
Posted on Aug 26, 2024
is it very nice hotel the staff is friendly next to the river so you can have river walk..
Response from Property: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們會及時作出改進,此次沒能給您留下完美回憶,期待下次 能夠全都補上 (要給機會呀!)我們在努力,期待您見證!
User 888
Cruise Hai Mian Sea-view Twin Room (Smart Projector & Full House Smart Home System)
Stayed in Apr 2024
Traveling with friends
4 review
4.0/10
Posted on May 22, 2024
The location is good, near qi lou and clock tower (walk distance), you able to observe and experience local ppl life style.
But the cleanliness is poor, have cockroach and cigarette butts in room, saw rat run around when we having breakfast in hotel. One of the receptionist is unfriendly and rude.
Remark: the view is river view not sea view.
Response from Property: 尊敬的客人,非常感謝您對我們酒店地理位置的認可,很高興您能近距離體驗當地生活。但對於您在酒店遭遇的清潔問題、蟲害問題以及不友好的服務態度,我們感到萬分抱歉,這嚴重影響了您的入住體驗。我們已迅速採取行動,針對房間清潔和蟲害問題,安排專業的清潔和消殺團隊對所有房間進行深度清潔和全面除蟲,確保房間內無蟑螂、無異味、無雜物。同時,加強對公共區域尤其是餐廳的衞生管理,增加清掃頻次,嚴格把控食品安全,杜絕老鼠等害蟲出現。對於那位不友好且粗魯的接待員,我們已對其進行嚴肅批評教育和服務培訓,強化員工的服務意識和職業素養,避免類似情況再次發生,另外,我們也會在宣傳和介紹中更加準確地描述房間景觀,避免給客人造成誤解,我們真誠地希望能有機會再次為您服務,讓您看到我們的改變和進步。
Cyberlim24
Cruise Yanzhi Oxygen Bar Luxury Double Bed Room (Fresh Oxygen Bar + AI Movie Viewing Screen)
Stayed in Oct 2024
Couple
19 review
10/10
Outstanding
Posted on Jan 3, 2025
Great location and helpful staff. Rooms were very good sized, comfortable and highly recommend.
Cruise Metropolis Movie Viewing Double Bed Room (Smart Big Screen Projector+Full House Smart Home System)
Stayed in Jan 2024
Traveling with friends
16 review
9.0/10
Great
Posted on Mar 3, 2024
Our 2nd time checking into this hotel after returning from Sanya. Like the location which is within walking distance to Qi Lao Old St.
Response from Property: Thank you for your love for us. A bosom friend is always a friend indeed. No matter where you go, you will always find unexpected warmth here. We are waiting for your next stay!
Ken Leong
Cruise Metropolitan Movie Viewing Twin Room (Voice Control + Movie Viewing Screen)
Stayed in Feb 2025
Traveling with friends
12 review
8.0/10
Very Good
Posted on Mar 10, 2025
All good, location is reasonable good.
Response from Property: 尊敬的賓客:您好!感謝您對愛麗的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!
Mohsan786
Dream Building Light Luxury Tatami Room (Audio-Visual Smart System & 24-Hour Service)