Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.5
Service8.9
Cleanliness8.8
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Negative reviews(72)
Guest User
Twin Room
Stayed in Jun 2025
Traveling with friends
16 review
7.0/10
Posted on Jul 27, 2025
My friend and I slept there twice with a weekend trip in between, and while the rooms were identical, the second one was way cleaner than the first. The first room had sticky spots on the walls, hair on the floors, and very stained matresses with holed sheets. The bathroom was clean though. The room we got the second time was way cleaner. In both rooms, the AC is quite noisy but works well. The location is really great, and the guy at the reception desk pointed us towards some nearby breakfast spots. The free washing machine was awesome as well. If we had only had the second room, my overall experience would definitely have been better, so if you're unlucky and get a dirty room, perhaps they can swap you another.
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,您入住時進入房間有什麼問題都可以隨時跟前台説,我們都會第一時間解決。我們期待您的再次光臨,一定會給您更好更滿意的入住體驗,會讓您感受到我們的誠意,也會讓您看到酒店的我們是在不斷的努力進步。酒店的我們始終會以更好的服務來迎接每一位客人,最後祝您生活愉快,感謝您的真誠評價,真心希望您能夠再次入住來感受我們的進步。
Guest User
Twin Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 28, 2025
An amazing hotel. The most comfortable bed we had during the entire trip—we honestly didn’t want to get up. We stayed just one night but would’ve gladly stayed longer just for that bed. The price was surprisingly low for the quality—truly exceptional.
Response from Property: 尊敬的賓客:您的好評是對我們最大的肯定,讓我們一天的疲勞都一掃而空,渾身充滿動力,因為您的肯定就是我們最大的動力。我們酒店地處桂林市繁華的城市核心地段,附近吃喝玩樂購選擇很多,距離桂林市著名的景區都可步行到達,地理位置優越,出行十分便捷。再次感謝您的滿分好評,祝您事事順意,天天開心!
Anonymous User
Twin Room
Stayed in Jul 2025
Solo traveler
11 review
9.5/10
Amazing
Posted on Aug 2, 2025
It was nice. Very good location, near walking distance to principal attractions. The room was big and comfortable.
Response from Property: 願星星化為我的眼,整夜的看護你;願清風化為我的笑,扶平你驛動的心;讓一切美好的事物化為我的祝福,永遠陪伴着你,永遠相信美好的事情即將發生。酒店距離桂林人民醫院僅300米;期待您的再次入住!
Anonymous User
Peach Blossom Riverside Twin Room
Stayed in Nov 2024
Traveling with friends
13 review
8.0/10
Very Good
Posted on Jan 9, 2025
Good location near the elephant park. And close to walking street and restaurants. The deco is a bit dated but the chinese elements fit the environment. There is a sitting area in a bay window set up with a tea tray. Nice staff who kindly stored our luggage and helped with restaurant recommendations.
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
carminaboo
Guestroom Night (2 Beds)
Stayed in Oct 2024
Couple
5 review
10/10
Outstanding
Posted on Dec 1, 2024
First of all, the location is convenient. Some attractions and pedestrian streets are very close.
The room rate corresponds to the services, clean and cozy, and the old-fashioned design is cute.
The reception is attentive and friendly. Thank you for your hospitality.
Response from Property: Dear guests: Your praise is the greatest affirmation for us, which makes us feel refreshed and full of energy, because your affirmation is our greatest motivation. Our hotel is located in the prosperous core area of Guilin City, with many choices for eating, drinking, playing and shopping nearby. It is within walking distance of the famous scenic spots in Guilin City. The geographical location is superior and travel is very convenient. Thank you again for your full praise, and I wish you all the best and happiness every day!
Guest User
Guestroom (Double Bed)
Stayed in Apr 2025
Couple
9 review
8.0/10
Very Good
Posted on May 13, 2025
Great location but just 3 stars for the service as the room were not ready at our arrival at 4pm… The check-in was at twelve.
Response from Property: I met you by chance. You chose us. There are too many choices in life. Every choice you make is a fate. Thank you for tolerating our shortcomings. The normal check-in time of the hotel is from 12:00 to 18:00. The earliest check-in time is 12:00. The latest check-in time must be 18:00. We are very ashamed that we could not arrange a room for you earlier.
Guest User
Twin Room
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 25, 2025
Straight forward, easy, good access to stores and restaurants. Great check in, good room, happy.
Response from Property: Dear guest: Hello! Thank you for staying at Guilin Shuiyuege Boutique Hotel. The ancients said, "Mountains are not famous for their height, but for the immortals; water is not famous for its depth, but for the dragons." We believe that a home is not big, but for its love. We hope that our warm service will make you fall in love with us. Wish you well!
Elioss
Peach Blossom Riverside Twin Room
Stayed in Jul 2024
Traveling with friends
32 review
8.5/10
Very Good
Posted on Aug 20, 2024
Very nice stay, comfortable room, really convenient location near the twin pagodas and Elephant Trunk Hill.
Response from Property: I met you by chance. You chose us. There are too many choices in life. Every choice you make is a fate. Thank you for tolerating our shortcomings. Please give us a chance. We will try to do better!
Nitai
Peach Blossom Riverside Twin Room
Stayed in Dec 2024
Family
4 review
9.0/10
Great
Posted on Feb 10, 2025
Amazing location, walking distance from most of the inner city main sites like Elephant Trunk Hill and the Sun and Moon Pagodas.
Response from Property: 即使您衹是我生命拼圖的一小塊,但是沒有您,我的生命不會完整,因為有您所以我才完整,您的喜愛是我們最大的榮幸,未來的日子,希望我們依然陪伴左右,酒店距離兩江四湖碼頭僅100米。期待您的再次入住!
Jill& Justin
Guestroom (Double Bed) (Window)
Stayed in Nov 2024
Couple
5 review
10/10
Outstanding
Posted on Jan 2, 2025
The hotel is at a great location near everything we wanted to do. The boats for the river cruise actually finished on the river right in front of the hotel. The room was very cute and made our honeymoon extra special.
Response from Property: 即使您衹是我生命拼圖的一小塊,但是沒有您,我的生命不會完整,因為有您所以我才完整,您的喜愛是我們最大的榮幸,未來的日子,希望我們依然陪伴左右,酒店距離兩江四湖碼頭僅100米。期待您的再次入住!
Anonymous User
Guestroom - Night View (Double Bed)
Stayed in Apr 2024
Solo traveler
28 review
10/10
Outstanding
Posted on Jun 1, 2024
Loved this place! Comfortable, clean, and great location within walking distance from Xiangshan Park and the lakes, and bus stops nearby with buses that go to Guilin Railway Station and Guilin North Railway Station. There's also a laundry room if you need to wash stuff.
Response from Property: In fact, the world is a mirror, it will smile when you smile! And your satisfaction is my unremitting pursuit. In Guilin, you can not only enjoy the beautiful mountains and experience the pleasure of clear streams flowing through your toes, but also feel the magic of nature, people walking in the painting, and the scenery swimming in the water. Serving every guest well is our unshirkable responsibility and obligation. Your comfortable and satisfied stay is our greatest success. I look forward to your coming back often!
Ed
Twin Room
Stayed in Apr 2024
Solo traveler
20 review
10/10
Outstanding
Posted on May 25, 2024
Hotel was very welcoming and the staff were very nice. Rooms are clean and facilities were exceptional. They have a washing machine and it works very well and there are instructions in English on how to use it.
Response from Property: Dear friends, I am very touched to see your good comments and feel your satisfaction with us through the screen. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Guilin Shuiyue Pavilion Boutique Hotel. Intimate and meticulous service, let every friend see our smile, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of the service work of the hotel staff. We will continue to work hard and hope that you and your family will choose Guilin Shuiyue Pavilion Boutique Hotel again next time. The whole hotel welcomes you to come again!
YCWongmy
Guestroom - Night View (Double Bed)
Stayed in Oct 2024
Solo traveler
6 review
8.5/10
Very Good
Posted on Nov 23, 2024
Staff were friendly and location is convenient and quiet. Clean, comfortable and its decoration as its shown in its picture. To me was a good choice.
Response from Property: 一次偶然的機會,遇見了親,一次偶然的機會。親選擇了我們,生命有太多的選擇,親的每一次選擇都是一種緣分~~感謝您包容我們的不足,請給我們機會,我們會努力做得更好!
Guest User
Twin Room
Stayed in Sep 2024
Family
2 review
9.0/10
Great
Posted on Nov 21, 2024
We were very pleased with our stay at this hotel. The staff were extremely helpful; they go out of their way to help out, even with calling a taxi for us as we do not have the local taxi app. The hotel location is very central; ideally situated to visit Guilin downtown attractions such as Elephant Hill and Twin Towers. Thank you Shui Yue; we wish you all the best.
Response from Property: 尊敬的賓客:您好!感謝您再回來!巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望桂林水月閣精品酒店會是您記憶裏永遠的暖!歡迎常回來!祝:安好!
PORNTHEP
Twin Room
Stayed in Aug 2024
Family
22 review
9.5/10
Amazing
Posted on Sep 6, 2024
Wonderful location with short walking distance to the Li River and many restaurants nearby. The services were excellent. Those workers worked at the front desk were very friendly and helpful
Response from Property: 得此美言甚歡喜,如沐春風在心間!您的一個好評,一個簡單的喜歡,一句真摯的肯定都會讓我們的內心充滿着力量,期待您的再次光臨,酒店距離兩江四湖碼頭僅100米。期待您的再次入住!