To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1275)
Positive reviews(1219)
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Close to scenic area(168)
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Friendly front desk staff(55)
Strange smell in room(30)
Loved the view(22)
Well designed(14)
Negative reviews(56)
Anonymous User
Twin Room
Stayed in Nov 2024
Travel with friends
7 review
4.5/5
Great
Posted on Dec 11, 2024
Great location minutes from the walking street,sun and moon towers and Elephant park. There is a supermarket and tons of eateries nearby. The room is decorated with chinese style and even has a small balcony overlooking the street,where you can enjoy some tea. Great service and attitue from staff.
Response from Property: You have spring and autumn in your eyes, better than all the mountains and rivers I have ever seen~ The hotel is only 100 meters away from the Two Rivers and Four Lakes Pier, and can be reached in 2 minutes on foot. Looking forward to your stay again!
carminaboo
Guestroom Night (2 Beds)
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 1, 2024
First of all, the location is convenient. Some attractions and pedestrian streets are very close.
The room rate corresponds to the services, clean and cozy, and the old-fashioned design is cute.
The reception is attentive and friendly. Thank you for your hospitality.
Response from Property: Dear guests: Your praise is the greatest affirmation for us, which makes us feel refreshed and full of energy, because your affirmation is our greatest motivation. Our hotel is located in the prosperous core area of Guilin City, with many choices for eating, drinking, playing and shopping nearby. It is within walking distance of the famous scenic spots in Guilin City. The geographical location is superior and travel is very convenient. Thank you again for your full praise, and I wish you all the best and happiness every day!
Elioss
Peach Blossom Riverside Twin Room
Stayed in Jul 2024
Travel with friends
20 review
4.2/5
Very Good
Posted on Aug 20, 2024
Very nice stay, comfortable room, really convenient location near the twin pagodas and Elephant Trunk Hill.
Response from Property: I met you by chance. You chose us. There are too many choices in life. Every choice you make is a fate. Thank you for tolerating our shortcomings. Please give us a chance. We will try to do better!
Anonymous User
Guestroom - Night View (Double Bed)
Stayed in Apr 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Loved this place! Comfortable, clean, and great location within walking distance from Xiangshan Park and the lakes, and bus stops nearby with buses that go to Guilin Railway Station and Guilin North Railway Station. There's also a laundry room if you need to wash stuff.
Response from Property: In fact, the world is a mirror, it will smile when you smile! And your satisfaction is my unremitting pursuit. In Guilin, you can not only enjoy the beautiful mountains and experience the pleasure of clear streams flowing through your toes, but also feel the magic of nature, people walking in the painting, and the scenery swimming in the water. Serving every guest well is our unshirkable responsibility and obligation. Your comfortable and satisfied stay is our greatest success. I look forward to your coming back often!
Ed
Twin Room
Stayed in Apr 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on May 25, 2024
Hotel was very welcoming and the staff were very nice. Rooms are clean and facilities were exceptional. They have a washing machine and it works very well and there are instructions in English on how to use it.
Response from Property: Dear friends, I am very touched to see your good comments and feel your satisfaction with us through the screen. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Guilin Shuiyue Pavilion Boutique Hotel. Intimate and meticulous service, let every friend see our smile, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of the service work of the hotel staff. We will continue to work hard and hope that you and your family will choose Guilin Shuiyue Pavilion Boutique Hotel again next time. The whole hotel welcomes you to come again!
YCWongmy
Guestroom - Night View (Double Bed)
Stayed in Oct 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Nov 23, 2024
Staff were friendly and location is convenient and quiet. Clean, comfortable and its decoration as its shown in its picture. To me was a good choice.
Response from Property: 一次偶然的機會,遇見了親,一次偶然的機會。親選擇了我們,生命有太多的選擇,親的每一次選擇都是一種緣分~~感謝您包容我們的不足,請給我們機會,我們會努力做得更好!
Guest User
Twin Room
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Nov 21, 2024
We were very pleased with our stay at this hotel. The staff were extremely helpful; they go out of their way to help out, even with calling a taxi for us as we do not have the local taxi app. The hotel location is very central; ideally situated to visit Guilin downtown attractions such as Elephant Hill and Twin Towers. Thank you Shui Yue; we wish you all the best.
Response from Property: 尊敬的賓客:您好!感謝您再回來!巴金説“美好而又温暖的東西在記憶深處”,記憶是温暖,温暖是記憶,滄海桑田,記憶中的温暖,永恆不變。希望桂林水月閣精品酒店會是您記憶裏永遠的暖!歡迎常回來!祝:安好!
Guest User
Twin Room
Stayed in Aug 2024
Family
19 review
4.7/5
Amazing
Posted on Sep 6, 2024
Wonderful location with short walking distance to the Li River and many restaurants nearby. The services were excellent. Those workers worked at the front desk were very friendly and helpful
Response from Property: 得此美言甚歡喜,如沐春風在心間!您的一個好評,一個簡單的喜歡,一句真摯的肯定都會讓我們的內心充滿着力量,期待您的再次光臨,酒店距離兩江四湖碼頭僅100米。期待您的再次入住!
Guest User
Twin Room
Stayed in Oct 2024
Solo travelers
10 review
4.5/5
Great
Posted on Nov 19, 2024
Hotel was in a prime locatio.The hotel staff was very accessible.
Response from Property: 一次偶然的機會,遇見了親,一次偶然的機會。親選擇了我們,生命有太多的選擇,親的每一次選擇都是一種緣分~~感謝您包容我們的不足,請給我們機會,我們會努力做得更好!
Guest User
Guestroom - Night View (Double Bed)
Stayed in Dec 2023
Solo travelers
15 review
4.0/5
Very Good
Posted on Jan 17, 2024
Good for travelers. Most popular Guilin tourist spots are in the walking distance. Transportation is very convenient to all the tourist destinations of Guilin! Corridor is little bit smelly. Housekeeping and desktop service are very good and helpful. Overall it’s a nice place.
6/9
Response from Property: By chance, I met my dear, by chance. Dear, you have chosen us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for tolerating our shortcomings. Please give us a chance and we will work hard to do better!
Guest User
Twin Room
Stayed in May 2024
Couples
4 review
4.5/5
Great
Posted on Jun 5, 2024
It is just ok for 1-3 days stay. Decent distance from city main attractions, cleanliness also ok.
We were a bit disappointed with a staff, which was not super helpful. In other hotels staff was using translators to help us, being engaged in our enquries, whereas here the service was moderate. Anyway, I would consider another stay due to location.
Response from Property: Dear Guest Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you will come back next time. If you come, you can point out our shortcomings to us, and we will strive to do better. Our attentive service makes every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and Touched and looking forward to your next visit!
corne_kailing
Guestroom (Double Bed) (Window)
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very convenient location, we enjoyed our stay very much!
Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望我們會是您回憶裏最温馨最獨特的那個 !常回桂林水月閣精品酒店看看哦,祝:安好!
Guest User
Spring Ambience Family Room With Tea Set And Small Reception Area (Triple Room)
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Clean and elegant hotel with spatious room and with traditional beautiful furniture, located next to the Sun and Moon Pagodas. Most rooms seem to have a lovely indoor balcony with an enchanting mini tea set, perfect for a break from the busy streets of the city. Bathrooms are western style and they provide everything you need, except maybe a towel for exiting the shower door. Staff is polite and attentive to he guest’s requests. They also suggested a very good restaurant just around the corner.
10/10
Response from Property: Dear distinguished guest, hello! You must be a caring person to have such a detailed review, and you can carefully experience all aspects of the hotel. It is our honor to live happily, comfortably and at ease in Guilin Shuiyue Pavilion Boutique Hotel. We are committed to providing a comfortable, superior environment and considerate service for every guest staying in Guilin. There are also free cold and hot drinks in the hotel lobby. Guilin Shuiyue Pavilion Boutique Hotel is worth the journey and you are worth it. I hope we can become your first choice for future travel and look forward to your visit again! I wish you a happy life!
Guest User
Guestroom - Night View (Double Bed)
Stayed in Mar 2024
Solo travelers
8 review
4.5/5
Great
Posted on May 4, 2024
I recommend it. The location is perfect, the room is clean and the service is good. Only downside is the washing and drying machine is not good.
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we are the best at the hotel. We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.
Guest User
Guestroom - Night View (Double Bed)
Stayed in Sep 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Oct 12, 2023
Beautiful , clean modern rooms with authentic touch. Comfy beds, even a tea drinking corner. Very lovely. One of my favourite hotels in China so far. Will come again.
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue to provide good quality and more perfect services as always. Thank you for your trust in us. Two rivers, four lakes and Elephant Trunk Mountain are all within easy reach; the hotel is only a short walk from the pedestrian street. 10 minutes, 5-8 minutes from Guilin Station, 20-25 minutes from Guilin North Station, and 40-50 minutes from Guilin Airport. The transportation is very convenient when traveling. We look forward to your stay again!