Tenwood Hotel (Xihua Road Caihongqiao Subway Station) Reviews
Tenwood Hotel (Xihua Road Caihongqiao Subway Station)
No.100 Xihua Road, Liwan District, Guangzhou, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.1/10
Good
1030 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.2
Cleanliness9.1
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All reviews(1030)
Positive reviews(1000)
Reviews with photos/video(225)
Easy to get around(221)
Convenient location(221)
Close to metro(178)
Friendly front desk staff(64)
Classy environment(58)
Average sound insulation(46)
Large rooms(36)
Perfect for business trips(17)
Negative reviews(30)
-LCKT
Standard King-sized Bed Room With Window
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on May 5, 2025
So far so good… cleaning aunty really likes to throw my recycle bag 🥺 i just want to collect it, but lastly throw by aunty 😐
Response from Property: Dear guests: Hello! Thank you for choosing Sweet House Hotel. We are very glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
wxxyxx
Standard King-sized Bed Room With Window
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on Apr 21, 2025
Thanks to the receptionist, she was kind and helpful, we able to check in early. This hotel provides laundry self service, it’s free if you stay at least 2 nights. 13 RMB for washing and free for drying. This hotel just right beside the metro station and very convenient for food hunting. Must book a room with windows for the greenery street view.
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Jw0624
Standard King-sized Bed Room
Stayed in Feb 2025
Solo traveler
18 review
10/10
Outstanding
Posted on Mar 23, 2025
The accommodation had provided the washing machine that need to make payment by ourself then get a refund, would recommend just make it free without make any payment. Meanwhile for the dryer recommend provided more as it could not afford so much of traveller use it. But it really very convenient which the substation exit gate is nearby the accommodation
Response from Property: Dear guests, thank you for your love and recognition of Sweet House. We hope we can add a little joy to your trip. The hotel looks forward to your stay again!
Abbby
Standard King-sized Bed Room With Window
Stayed in Feb 2025
Traveling with friends
5 review
9.0/10
Great
Posted on Mar 21, 2025
The location is extremely convenient, just a short walk to the metro station. It can get slightly noisy at night, but overall it’s a comfortable and pleasant place to stay.
Response from Property: Dear guest, thank you for visiting our hotel. Regarding your concern that it may be a bit noisy at night and affect your sleep, the front desk has prepared disposable noise-proof earplugs. If you need them, we will send them to you as soon as possible. If you have any questions during your stay, you can contact us at any time. We are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day!
Jia Yi
Standard Twin Beds Room With Window
Stayed in Feb 2025
Family
6 review
9.5/10
Amazing
Posted on Mar 20, 2025
Location is near MRt station
I like here, price is reasonable
Cleaner aunty and receptionist is approacable n friendly as well ~❤️❤️
If next time come guangzhou, i will choose to stay here as well l
Response from Property: Dear guests, thank you for your love and recognition of us. We hope we can add a little joy to your trip. The hotel looks forward to your stay again!
Jane San
Standard Twin Beds Room With Window
Stayed in Apr 2025
Traveling with friends
9 review
8.0/10
Very Good
Posted on May 26, 2025
3rd time I stay here , Good stay and have a great day.
Response from Property: 尊敬的賓客:您好!您每一次的選擇是我們的無尚榮幸,您對我們始終如一的支持讓我們倍感欣喜。期待與您的再次相聚!
Wan
Standard Twin Beds Room
Stayed in Jan 2025
Couple
4 review
9.5/10
Amazing
Posted on Mar 6, 2025
Good location and very near to subway station, friendly staff
Response from Property: Dear guests: Hello! Thank you for staying with us and sharing! As long as you are satisfied, we will be happy no matter how hard we work! We look forward to seeing you stay again!!
Kaz
Superior King-sized Bed Room With Window
Stayed in Jun 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Jul 15, 2025
The staff is very friendly and helpful. Your parcel(s) is/are safe kept on their backend counter. The hotel right in front of caihongqiao彩虹桥 station. Recommend to stay.
Response from Property: 尊敬的賓客:您好!感謝您對曉甜各方面的認可!但是我們知道距離您心目中的全五分標 準還有一定的差距,我們會繼續努力的!祝:開心每一天!
HamRichard
Standard Twin Beds Room With Window
Stayed in Dec 2024
Traveling with friends
35 review
8.0/10
Very Good
Posted on Jan 7, 2025
Turn left at Exit D of the metro station and the hotel just right Infront. Located near a residential area. Very quiet in the night.
Bed was ok but pillow a bit thin for me. Water pressure not so strong but acceptable. The toilet bow feels shaky when sitting down. That's the only problem I can find. Staff was ok and courteous. Price wise is competitive in this category. Will stay here again if budget range not met
Response from Property: Dear guests: Thank you very much for your valuable suggestions. We will pay more attention to the details in this regard and do better for your next visit!
Anonymous User
Standard King-sized Bed Room With Window
Stayed in Nov 2024
Couple
6 review
8.0/10
Very Good
Posted on Jan 27, 2025
Hotel very near to metro , less than 200m
Nearby many eateries
Sightly noisy if staying lower floor
6/7
Response from Property: Dear guest: Hello! Thank you for your recognition of Xiaotian in all aspects! But we know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! I wish you: happy every day!
Alves
Standard King-sized Bed Room
Stayed in May 2025
Couple
2 review
9.5/10
Amazing
Posted on Jun 6, 2025
Next to Caihongqiao metro station, excellent location. Room is bigger than expected, clean and equipped with all necessities, except there is no mini fridge provided (maybe all china budget hotels do not provide?). The bathroom has a PA system speaker installed, playing UK radio station hit fm, cool! Water pressure is ok, but the hot water supply is not stable when using both shower and basin faucet. Air conditioner works normally, take some time to cool down the room, probably because room is slightly bigger.
Response from Property: 尊敬的顧客您好!感謝您選擇我們酒店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇(我們有其他房型的房間是配有冰箱的,您有需求可以第一時間與我們聯繫,前台24小時客服為您服務),希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Wendy97
Standard King-sized Bed Room With Window
Stayed in Oct 2024
Couple
6 review
9.5/10
Amazing
Posted on Nov 26, 2024
Good place to stay, near metro station, just outside, opposite road is the famous market. Good foods everywhere. Got laundry 🧺 but need pay, 12RMB per session. Worth it! 😀
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We provide one free self-service laundry and drying service for guests who stay for more than 2 nights. Please get a refund from the front desk before leaving. We look forward to seeing you again and wish you a happy life!
Lim Mei See
Standard Twin Beds Room With Window
Stayed in May 2025
Traveling with friends
1 review
8.5/10
Very Good
Posted on Jul 1, 2025
Strategy location nearby MRT station and geography abel to reached to any shopping mall.
Response from Property: 尊敬的賓客:您好!感謝您對曉甜各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Anonymous User
Standard King-sized Bed Room With Window
Stayed in Nov 2024
Family
5 review
10/10
Outstanding
Posted on Jan 12, 2025
Good location. Friend staff. Hotel nearby gt a lot of shoplot to shopping.
Response from Property: Dear guests, thank you for choosing to stay at the Sweet House Hotel (Chen Clan Academy Rainbow Bridge Branch). We are very happy to see your satisfactory feedback. The hotel is located on Xihua Road, a food street in the old town of Liwan. It is within a 10-minute walk to Zhenzhen Snack Shop, Lilin Restaurant, Starbucks, Luckin Coffee, and McDonald's, which are on the Dianping must-eat list. It can also reach the Chen Clan Academy Scenic Area and Liuhua Lake Park, which are on the Dianping must-play list. It is very convenient for eating, staying and entertainment. For customers who stay for 2 nights or more, free laundry + drying services are also provided to solve your travel worries. We look forward to the opportunity to serve you again and wish you a happy life!
Wing Ting
Standard King-sized Bed Room
Stayed in Sep 2024
Family
2 review
10/10
Outstanding
Posted on Nov 12, 2024
I had a wonderful experience at this hotel, and the staff played a big part in making it memorable. From the moment I arrived, I felt welcomed and taken care of. The front desk team was friendly, efficient, and genuinely eager to help.
Housekeeping was also prompt and thorough, keeping my room immaculate throughout my visit. Thank you for a great stay!
Response from Property: 12、尊敬的賓客:您好!您的滿意是我們最大的動力,您的鼓勵是我們能量的源泉,您的青睞是我們前進的朝氣,千言萬語匯成一句話,感謝您對酒店的支持,祝您生活愉快!