Yitel Hotel(Guangzhou Pazhou Exhibition Center Canton Tower) Reviews

Response from Property: Thank you for choosing to stay at our hotel and sharing such a thoughtful review! It is our honor to provide convenient location support for business partners during the Canton Fair - the exhibition hall is within walking distance, and the surrounding commercial districts and transportation hubs are also within reach, which is our original intention to create efficient itineraries for guests.The team is greatly encouraged to learn that you are satisfied with the front desk service and breakfast experience! We will persist in providing customized assistance and continuously optimize our food selection to ensure that customers with different tastes can start a vibrant day.Looking forward to meeting you again at the next Canton Fair or on your future journey. Wishing Shangqi success!

Response from Property: Thank you very much for your review! I am glad to hear that you are satisfied with our hotel environment, service quality, and location. We have always been committed to providing guests with a clean and comfortable accommodation environment and high-quality service, while our proximity to the station also adds a lot of points to our reputation. Do you have any other suggestions or needs during your stay? We are more than happy to hear your valuable feedback and strive to improve, hoping to bring you a more perfect stay experience. Looking forward to your next visit!

Response from Property: Thank you very much for your positive review of our hotel! We are glad to know that you are satisfied with our staff and overall service. The warm reception and patient answers from the front desk staff are the service standards we always pursue. Your room is facing the Guangzhou Tower, with a great view, and we are also glad that you can enjoy this beautiful view. Although our hotel is small in size and has limited supporting facilities, we have been working hard to provide business travelers with a comfortable and convenient accommodation environment. The restaurants and shops near the hotel also provide more options for your business travel. It is our greatest honor that you feel safe and welcome, and we will continue to work hard to provide you with more thoughtful service. Looking forward to your visit again, we will definitely continue to work hard to make you feel at home!

Response from Property: Dear guests, your good comments are the greatest affirmation and encouragement to us. It is a beacon for us, always guiding us to move forward to higher standards. We will continue to improve ourselves. This is also our greatest reward to you, our respected guests. We look forward to your visit again. Hotel General Manager: Anita Wong

Response from Property: Dear guest, thank you for staying in our hotel during the Canton Fair, the problem you mentioned is true, sorry, we have shown on the platform room type that this room type is a windowless room, the occupancy rate is high during the Canton Fair, and we failed to upgrade it to you. I am very sorry that our hotel has a shuttle bus from the hotel to the Canton Fair Pavilion during the Canton Fair, and the hotel will take two flights to the pavilion in the morning. In the afternoon, two classes will return to the hotel, which is also to bring better experience to the guests. Meanwhile, during the afternoon of the Canton Fair, delicious afternoon tea will be prepared for everyone to taste, and some small activities and games will be held from time to time to interact with the guests. We look forward to your visit again. Anita wong

Response from Property: Dear guest, your positive feedback is our greatest affirmation and encouragement. For us, it is a bright light that constantly guides us towards higher standards. We will constantly improve ourselves, and this is also our greatest reward to our respected guest. We look forward to your visit again. Hotel General Manager: Anita Wong

Response from Property: Dear guests, thank you very much for staying in our hotel and participating in the comments. It is our honor to serve you. As you mentioned that your English is not very good, our hotel reception has also focused on strengthening training, hoping to provide service for more foreign guests. We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong Dear guests, thank you very much for staying in our hotel and participating in the comments. It is our honor to serve you. As you mentioned that your English is not very good, our hotel reception has also focused on strengthening training, hoping to provide service for more foreign guests. We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong

Response from Property: Dear guest, hello! Thank you very much for choosing Yitel Hotel Guangzhou Pazhou Exhibition Center and sharing your stay experience with us. Yitel, as a mid-to-high-end brand under BTG Homeinns Group, advocates the service concept of "Yitel - Balanced Place", aiming to provide every guest with a warm and comfortable stay experience; sincerely thank you for your support and love, and look forward to seeing you Continue to choose Yitel Hotel for your next trip to Guangzhou. I wish you a happy life, thank you! Anita WongHotel General Manager

Response from Property: 尊敬的賓客您好，您的好評就是對我們最大的肯定和鼓勵，對我們來説就是一盞明燈，時刻指引着我們向更高的標準前進，我們會不斷完善自己，這也是我們對尊敬的賓客您，最大的回報，期待您的再次光臨。酒店總經理：Anita Wong

Response from Property: Dear guest, your positive feedback is our greatest affirmation and encouragement. For us, it is a bright light that constantly guides us towards higher standards. We will constantly improve ourselves, and this is also our greatest reward to our respected guest. We look forward to your visit again. Hotel General Manager: Anita Wong

Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "heart service", we are carefully found can give you the opportunity to provide service, to provide you with a more satisfactory, more comfortable rest environment! We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong Dear guests: Hello, thank you for your comments! The hotel advocates "heart service", we are carefully found can give you the opportunity to provide service, to provide you with a more satisfactory, more comfortable rest environment! We will continue to work hard with your encouragement and support, your satisfaction is our pursuit. I believe we will do better! Thank you for your continuous support! Wish you all the best! Look forward to your coming again. General Manager: Anita Wong

Response from Property: Dear guest, thank you very much for your stay in our hotel, and we are very sorry for the unpleasant stay experience for you. We attach great importance to your suggestions, and we also strengthen English training and put up multi-language signs to bring more convenient stay experience for foreign guests. Welcome to visit us again, we hope you can communicate in English normally next time, and we will make continuous efforts. Constantly improve the service, for your next visit to prepare. The staff of Guangzhou Pazhou Convention and Exhibition Center and Yitel Hotel look forward to your visit again! ANITA WONG, General Manager, Hotel Dear guest, thank you very much for your stay in our hotel, and we are very sorry for the unpleasant stay experience for you. We attach great importance to your suggestions, and we also strengthen English training and put up multi-language signs to bring more convenient stay experience for foreign guests. Welcome to visit us again, we hope you can communicate in English normally next time, and we will make continuous efforts. Constantly improve the service, for your next visit to prepare. The staff of Guangzhou Pazhou Convention and Exhibition Center and Yitel Hotel look forward to your visit again! ANITA WONG, General Manager, Hotel

Response from Property: Distinguished guests! Thank you very much for choosing Guangzhou Pazhou Convention and Exhibition Center and sharing your stay experience with Yitel Hotel. We take your question seriously. There are perfume in the corridor, but we failed to change it in time due to the busy period during the exhibition. Thank you for your valuable advice, we will continue to improve ourselves, this is our respect for your guests, the biggest return, looking forward to your visit again. General Manager: Anita Wong Distinguished guests! Thank you very much for choosing Guangzhou Pazhou Convention and Exhibition Center and sharing your stay experience with Yitel Hotel. We take your question seriously. There are perfume in the corridor, but we failed to change it in time due to the busy period during the exhibition. Thank you for your valuable advice, we will continue to improve ourselves, this is our respect for your guests, the biggest return, looking forward to your visit again. General Manager: Anita Wong

Response from Property: 尊敬的客人，您好！非常感謝您選擇廣州琶洲會展中心和頤酒店，並與我們分享您的入住體驗。和頤酒店作為首旅如家集團旗下的中高端品牌，倡導“和頤-平衡所在”的服務理念，旨在為每位賓客提供温馨、舒適的入住感受；真心感謝您的支持與厚愛，期待您的下次廣州之旅繼續選擇和頤酒店，祝您生活愉快，謝謝！Anita Wong酒店總經理